
Registration and Enrolment Support Team
Our Student Helpers can help you with any registration and enrolment questions you may have, or escalate issues if required. To chat to a Student Helper, log on to the UofG Helpdesk and click on the chat bubble icon on the bottom right hand corner of the screen.
Online chat is available 09:00 - 17:00, Monday to Friday. Alternatively, submit an online help request and a Student Helper will aim to get back to you within 2 working days.
- Submit an Online Help Request (link only available for registered students)
- Don't have a GUID? Use as a guest
SPOTLIGHT
Timetable Clashes
Each year when students enrol onto their chosen courses there are occasional clashes between teaching events within a course, or between different subjects that need intervention from staff to override them. This academic year 2022/23, in order to address the increase of classes taking place on campus it may have been necessary to create additional instances of labs (or other practical classes), and there may be an increase in the occurrence of clashes.
Watch our video guides to find out more on how to identify what kind of timetable clash you are experiencing, and what to do to get help with it.
COBOL Enrolment Error
- Submit an Online Help Request (link only available for registered students)
- Don't have a GUID? Use as a guest

Student Finance
Visit the Student Finance, Records and Documents webpage for comprehensive information and guides on student finances and available support.
College and School Guidance
Colleges and Schools have provided further guidance where there is additional or specific information relating to your programme of study. Visit the Registry Enrolment webpage for more information.