TRANSCRIPTS (HEAR)

The Higher Education Achievement Report (HEAR) details both your academic and extracurricular accomplishments. It replaces our traditional degree transcript and offers a much more rounded perspective on how you used your time at Glasgow, and better supports you in demonstrating your potential to employers.

  • Transcripts are free for registered students.
  • Former students will be required to submit an application and pay a fee. See the graduates section below for further information.

Transcripts (HEAR)

Our transcripts provide an overview of your studies at The University of Glasgow. Registered students can produce their own transcripts on their MyCampus Student Center. Please note that transcripts detail your entire academic career at the University of Glasgow and we cannot omit or censor any information. We do not sign transcripts by hand as there is a printed signature provided on every transcript.

Standard Information
The following information is included as standard on all of our transcripts.

  • Personal details (name, date of birth, student number)
  • Overall course details (level of study, programme of study, language of instruction)
  • Individual course details (course titles, credits, grades)
  • Award date and class of degree awarded (if applicable)

Stamped Copies
Students who require a wet stamp on their transcript can come to the Student Services Enquiry Team desk on level 2 of the Fraser Building to request one in person.

Alternatively, submit a transcript (HEAR) request form on our online service catalogue. Your documents will be produced within five working days. Please note that during peak times our turnaround time may extend to ten working days. We do not stamp digital documents.


Missing or Incorrect Information

Registered students can produce their own transcripts on their MyCampus Student Center. We recommend viewing your transcript online to ensure the validity of what is on your record before requesting a stamped hard copy.

Academic Information
If academic information is missing or incorrect on your transcript please contact your School or College office, the Student Services Enquiry Team cannot update your transcript for you. Examination results are added after programme boards meet, the timeline for this varies so please check with your School or College office.

Extracurricular Information
If extracurricular information is missing from your transcript (elected council member, club president etc) please contact the Students' Representative Council (SRC) in the first instance for guidance.


Transcripts (HEAR) for Former Students

Our transcripts provide a complete breakdown of your studies at The University of Glasgow, showing individual grades for courses as well as your overall qualification earned (if applicable). Please note that transcripts detail your entire academic career at the University of Glasgow and we cannot omit or censor any information. We do not sign transcripts by hand as there is a printed signature provided on every transcript.

Standard Information
The following information is included as standard on all of our transcripts.

  • Personal details (name, date of birth, student number)
  • Overall course details (level of study, programme of study, language of instruction)
  • Individual course details (course titles, credits, grades)
  • Award date and class of degree awarded (if applicable)

All hard copies of our transcripts include a wet stamp, we do not stamp digital documents.

Application Process
Submit a transcript (HEAR) request form on our online service catalogue. You will receive an email confirming your application has been submitted, you will then be required to make a payment in order for us to process your request. Upon successful payment, your documents will be produced within five working days. Please note that during peak times our turnaround time may extend to ten working days.

BEd or PGCE Transcripts Prior to 1999
If you studied a BEd or PGCE at Notre Dame College of Education, Craiglockhart College of Education or St Andrews College (Bearsden) prior to 1999 then you will need to complete a separate transcript request form for the School of Education to process.

Cost
£10 for one copy plus £1 for each additional copy. Delivery charges (if applicable) and payment methods are outlined below.


World Education Services

We can send your transcript directly to World Education Services (WES) along with your Academic Records Request form or Confirmation of Doctoral Degree Conferral form if you specify this and upload your forms in your application. Please note that we do not produce or send copies of degree parchments, for this you will need to consult a Notary Public or the Foreign and Commonwealth Office.


Delivery Charges and Payment Methods

Delivery Charges
Delivery charges apply to registered students and graduates depending on what options are selected on the application form.

Delivery OptionCostAverage Delivery TimeNotes
Collect Free   Documents can be collected between 09:00 (09:30 on Wednesdays) and 16:00 Monday to Friday.

Royal Mail First Class and Air Mail

Free Variable UK and international delivery

Royal Mail National Recorded Delivery

£4.50 2 Days UK delivery only

Royal Mail International Recorded Delivery

£8.50 5 Days to Europe, 7 Days International International delivery only, item is tracked until it leaves the UK, requires a signature from the recipient

DHL Courier Service

£15 1-3 Days International delivery only, item is tracked to its destination, requires a signature from the recipient

Payment Methods

  • Call us on +44 (0)141 330 7000 between 9:00 (9:30 on Wednesdays) and 16:00 Monday to Friday to pay by Visa or Mastercard.
  • Pay in person using Visa, Mastercard or Apple Pay at the Student Services Enquiry Team desk on level 2 of the Fraser Building during the times above.
  • Post a cheque made payable to The University of Glasgow along with a payment form to the Student Services Enquiry Team, Fraser Building, University of Glasgow, Glasgow G12 8QQ.
  • Post a payment form with your card details to the address above.
    Please note that we cannot accept payment forms by email.