Privacy

Privacy

This statement outlines the information gathered during your visit to the University of Glasgow's central web servers and explains how this information is treated. If you choose to request information from this site you will need to pass personal data to the University through this site. Where you actively provide personal data to the University [for example, by completing a web form] this data will be used only for the service you have requested unless you consent otherwise at the time of submitting the data.

Data protection

The gathering, storage, use, release and disposal of personal information is regulated by the General Data Protection Regulations. The University's policy and guidelines with respect to the regulations, are published by the Data Protection and Freedom of Information Office.

Freedom of Information (Scotland) Act

The records of the University of Glasgow are subject to the terms of the Freedom of Information (Scotland) 2002 Act. The Act gives individuals a general right of access to all types of recorded information, of any age, held by the University. The University's policy and guidelines with respect to the Freedom of Information Act (Scotland) 2002 are published by the Data Protection and Freedom of Information Office.

The information collected

Log files

The University's website does not automatically capture or store personal data from visitors to the site, other than to log your IP address and session information. Session information includes the time and duration of your visit to the site, the files requested, and the browser used. This information will only be accessed by authorised persons of the University of Glasgow or its agents. The information will be retained by the University and will only be used for the purpose of (a) managing the site system, (b)  the identification of broken links, and (c) for statistical and audit purposes.

Web forms

You may occasionally be asked to provide personal information to gain access to specific services. The processing and retention of this information will be explained at the point of collection.

This privacy policy does not cover the links within this site to other non-University sites nor the content of external internet sites.

Cookies

Cookies are small text files placed on your device by the web server via your browser, and may be used to collect information to help identify you and prepare customised pages for you. Cookies may remain on your computer either for the duration of the session or indefinitely. You can configure most standard web browsers to refuse cookies.

Occasionally, we give users the opportunity to save settings for viewing pages. This involves the setting of a cookie. We do not track such cookies. 

Information on cookies can be obtained from www.allaboutcookies.org.

Google Analytics

The University and our authorised agents make use of Google Analytics to produce anonymised statistics on website usage: to help us to improve our site and the experience of our users. Google Analytics uses cookies in this process. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. All data collected is anonymised. 

Hotjar

Hotjar helps us improve the navigation and features on our website, to enhance the user experience.

Cookie Name Expiration Time Details
_hjClosedSurveyInvites 365 days This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
_hjDonePolls 365 days This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
_hjMinimizedPolls 365 days This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
_hjDoneTestersWidgets 365 days This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
_hjMinimizedTestersWidgets 365 days This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
_hjDoneSurveys 365 days This cookie is set once a visitor completes a survey. It is used to only load the survey content if the visitor hasn't completed the survey yet.
_hjIncludedInSample 365 days This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
_hjShownFeedbackMessage 365 days This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

Marketing cookies

Marketing cookies are used to ensure our marketing content is relevant, timely and interest based.  They allow our approved partner to measure effectiveness and serve appropriate and personalised marketing messages on other websites based on your activity on our site. 

More information on cookies can be obtained from www.allaboutcookies.org.

Marketing cookies in detail

Cookie Name Domain Expiry Details * Detailed Description
datr .facebook.com Session - 2 years Created when a web browser accesses facebook.com it helps Facebook identify suspicious login activity
fr .facebook.com 3 months Allows control over the "Follow us on Facebook" and "Like" buttons
sb .facebook.com 3 months Allows control over the "Follow us on Facebook" and "Like" buttons, collect the language settings and allow you to share the page
 
PREF .youtube.com 8 months Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
VISITOR_INFO1_LIVE .youtube.com 8 months Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSC .youtube.com Session Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
remote_sid .youtube.com Session This cookie is set by the YouTube video service on pages with embedded YouTube video.
 
IDE .doubleclick.net 1 year These cookies are set by Google, and are used to tailor advertising to a user and help match activity of users across devices.
DSID .doubleclick.net 1 month These cookies are set by Google, and are used to tailor advertising to a user and help match activity of users across devices.
guest_id .twitter.com 2 years Collects anonymous data related to the user's visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded, with the purpose of personalising and improving the Twitter service.
personalization_id .twitter.com 2 years This cookie is set due to Twitter integration and sharing capabilities for the social media.
 
lang .ads.linkedin.com Session Remembers the user's selected language version of a website
BizoID .ads.linkedin.com Session - 6 months Used for user identification for remarketing purposes.
UserMatchHistory .ads.linkedin.com Session - 6 months Provides information about users based on their linkedIn profile data
lidc linkedin.com Session Used by the social networking service, LinkedIn, for tracking the use of embedded services.
bcookie linkedin.com Session - 2 years Used by the social networking service, LinkedIn, for tracking the use of embedded services.
 
1P_JAR .google.co.uk Session - 6 months This suite of cookies is used by Google to keep a track of user conversions, store preferences and use those preferences to serve (or not serve) advertising around the web, based on user interests and engagement.
CONSENT .google.co.uk 21 Years
APISID .google.com Session - 2 years
DV www.google.co.uk Session - 6 months Google ad personalisation
OGPC .google.co.uk Session - 6 months This cookie is used by Google to provide services and obtain anonymous information on browsing activity.
NID .google.co.uk Session - 6 months Google ad personalisation
NID .google.com Session - 6 months Google ad personalisation
SAPISID .google.co.uk Session Used by Google to store user preferences and information of Google maps
APISID .google.co.uk Session - 2 years Used by Google to store user preferences and information of Google maps
SSID .google.co.uk Session This suite of cookies are used by Google to keep a track of user conversions, store preferences and use those preferences to serve (or not serve) advertising around the web, based on user interests and engagement.
NID .google.com 6 months This cookie is set by Google tracks your preferences, such as preferred language and location.
NID .gstatic.com 6 months This cookie is set by Google tracks your preferences, such as preferred language and location.
SID .google.co.uk Session - 2 Years Google uses this cookie to keep track of Google user activity on individual websites to assist with security monitoring of logged in Google Account users. This cookie is also used for content and advertising personalisation.
HSID .google.co.uk Session - 2 Years Google uses this cookie to keep track of Google user activity on individual websites to assist with security monitoring of logged in Google Account users. This cookie is also used for content and advertising personalisation.
 
au .rubiconproject.com 1 year Rubicon Project cookies gather information with the goal of optimising the effectiveness of advertisements
cd .rubiconproject.com 1 year Rubicon Project cookies gather information with the goal of optimising the effectiveness of advertisements
khaos .rubiconproject.com 1 year Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
put_1185 .rubiconproject.com 1 year Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
rpb .rubiconproject.com 1 month Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network.
rpx .pixel.rubiconproject.com 1 month Rubicon Project cookies gather information with the goal of optimising the effectiveness of advertisements
ruid .rubiconproject.com 3 months Rubicon Project cookies gather information with the goal of optimising the effectiveness of advertisements
 
TDCPM .adsrvr.org 1 year Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
TDID .adsrvr.org 1 year Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
 
HRL8 .mathtag.com 4 weeks Programmatic pixels - Used for campaign tracking, optimisation and retargeting.
bs_mop_u3s u3s.mathtag.com Session Used for advertisers that intend to buy ads on certain supply sources. They contain an Advertiser ID and timeout information.
mt_misc .mathtag.com 1 month Used to hold attributes about the browser for fraud prevention and other technical optimizations.
mt_mop .mathtag.com 1 month Used to synchronize the visitor ID with a limited number of trusted exchanges and data partners
uuid .mathtag.com 1 year Used to identify a unique visitor. It contains a unique, pseudonymous browser identifier. It does not contain information that is reasonably linkable to an identifiable person.
uuidc .mathtag.com 1 year
 
anj .adnxs.com 3 months Programmatic advertising - used for campaign tracking, optimisation and retargeting - The anj cookie contains data denoting whether a cookie ID is synced with our partners. ID syncing enables our partners to use their data from outside the Platform on the Platform.
icu .adnxs.com 3 months The icu cookie is used to select ads and limit the number of times a user sees a particular ad. It contains information such as the number of times an ad has been shown, how recently an ad has been shown, or how many total ads have been shown.
sess .adnxs.com 1 Day The sess cookie contains a single non-unique value: “1”. It is used by the Platform to test whether a browser is configured to accept cookies from AppNexus.
uuid2 .adnxs.com 3 months This cookie contains a unique randomly-generated value that enables the Platform to distinguish browsers and devices. It is matched against information – such as advertising interest segments and histories of ads shown in the browser or device – provided by clients or other third parties and stored on the Platform. This information is used by clients to select advertisements for delivery by the Platform, and to measure the performance of, and attribute payment for, those advertisements. In addition, to enable clients to use non-PII they collect outside the Platform or acquire from other third parties, this cookie is sometimes matched to clients’ or other third parties’ cookies that contain such non-PII.
uid2 .adnxs.com 3 months
 
TapAd_DID tapad.com 2 months Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. 
TapAd_TTD_SYNC tapad.com 2 months Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. 
TapAd_TS tapad.com 2 months Used to determine what type of devices (smartphones, tablets, computers, TVs etc.) is used by a user. 
 
id .mookie1.com 1 Year Used to build a profile of your interests and show you relevant adverts on other sites. This is based on uniquely identifying your browser and internet device. 
mdata .mookie1.com 1 Year Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.
syncdata_DBC .mookie1.com 9 Days Used to build a profile of your interests and show you relevant adverts on other sites. This is based on uniquely identifying your browser and internet device. 
syncdata_TAP .mookie1.com 9 Days Used to build a profile of your interests and show you relevant adverts on other sites. This is based on uniquely identifying your browser and internet device. 
syncdata_TTD .mookie1.com 9 Days Used to build a profile of your interests and show you relevant adverts on other sites. This is based on uniquely identifying your browser and internet device. 
 
UIDR .scorecardresearch.com 1 month AddThis also makes use of Scorecard Research tracking which sets the UID and UIDR 3rd party cookies for browser behaviour research.
UID .scorecardresearch.com 1 month AddThis also makes use of Scorecard Research tracking which sets the UID and UIDR 3rd party cookies for browser behaviour research.
 
stx_user_id .sharethrough.com 1 month Analytics, multivariate testing, and site optimisation.
 
    * Timings may vary  

Privacy information to University of Glasgow alumni and supporters

Your information and fair processing

What do we use your data for?

All graduates of the University of Glasgow are members of the General Council and this database of graduates is retained by the University.

As an alumnus/a, supporter or friend of the University of Glasgow, we will use your details to contact you by post, email, phone, text and/or social media, complying with any preferences you have expressed: see the Your Preferences and Opting Out. We contact you to let you know about the benefits of being an alumnus/a of the University, to invite you to events we think you may be interested in, and to keep you informed of the developments and advances being made by the University, its students and staff, and our alumni.

We will also offer opportunities for you to engage with the University as an ambassador, volunteer, friend and supporter. This may include asking you for your financial support through making a gift to one of the projects which help to deliver the University’s mission of creating and sharing knowledge.

Fundraising to support the University is an important element of our charitable work. In order to do this effectively and efficiently we consider individuals’ potential to make donations and may record this on our database. We assess individuals’ potential to support the University’s work by using information you have provided, by looking at your interaction with us, and by using information we may hold on you from trustworthy public sources such as: Who’s Who, Companies House, news sources such as Nexis and specialist subscription services for both individual and company information, such as FAME.

We do this to make sure we provide the most appropriate opportunities to each alumnus/a and friend to support the work of the University, including determining your likely areas of interest.

If we have a telephone number for you, and if you have not opted out of fundraising communications, some of your data may be anonymised and shared with a third-party to help us tailor the size of gift we ask you to give. We currently work with Rux Burton Associates to carry out this function. The process uses anonymous data and is carried out by Rux Burton Associates for our telephone fundraising only. Other information is also used by them to manage the fundraising telephone call on our behalf but none of your data is retained by this provider or used by them for any other purpose once the call process is complete.

In order to ensure the information we hold is accurate, we may source information which is available from trustworthy public sources. For example, we may consult the Electoral Register or the National Change of Address register.

How do we store your data?

Your data is held with appropriate levels of security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organisation measures and in adherence with relevant Data Protection Laws[i]. Your data will not be disclosed to any external organisations except for those acting as agents for the University under defined written agreements. Data is never “sold” to third parties.

What information do we hold?

We hold the following types of information about our alumni, supporters and friends:

  • Your name, title, marital status and date of birth if we have it
  • Your preferred postal address
  • Email and telephone numbers
  • If you are an alumnus/a, details about your University qualification(s) or those gained from predecessor institutions. For some alumni such as former exchange students, we may hold course information.
  • We log when we have had contact with you, including when we have written to you, sent you a magazine or newsletter, or if we have received any communication from you.
  • We record any communication preferences you may have, including whether you receive Avenue by post or email, or if you have told us you do not want any contact from the University.

We may also hold some of the following:

  • Business details, such as job title, employer or company name, as well as business contact information.
  • Whether you have been invited to a University event and whether you have attended any University events
  • We record information about when we ask for your support, whether for alumni volunteering or asking you to make a gift.
  • If you have made a donation to one of our projects, we will retain data about your donation. This data is used to manage your donation: for example, if you are giving by direct debit, and to help us better understand the type of project you like to support.

Your Preferences and Opting Out

You may choose to tailor how we contact you.

For example, you can let us know that you would like to continue receiving Avenue but would prefer we did not contact you by phone. Alternatively, you may wish to opt out of all contact with the University.

If you would prefer for us not to use your data in the ways outlined above, please contact us at alumni@gla.ac.uk, or using the contact details below, letting us know your preferences.

Contact Us

The University of Glasgow’s Development and Alumni team are happy to answer any questions that you may have about how your data is used and looked after.

  • Development and Alumni Office
  • alumni@gla.ac.uk
  • +44 (0)141 330 4951
  • You can also contact us in person at Development and Alumni Office, 2-3 The Square, University of Glasgow G12 8QQ

[i] DP Laws means any law, enactment, regulation, regulatory policy, by-law, ordinance or subordinate legislation relating to the processing, privacy and use of Personal Data, as applicable to the University, and includes any judicial or administrative interpretation of them, any guidance, guidelines, codes of practice, approved codes of conduct or approved certification mechanisms issued by any applicable regulator


Surveillance and monitoring

Staff, students and visitors should be aware that the University operates CCTV and similar equipment to monitor safety and security and to aid the prevention and detection of crime. In addition, the University may monitor postal, telecommunications, data communications, and other communications as permitted by the relevant legislation and University Regulations. Please see: Monitoring & Surveillance (CCTV/WebCam).