
Services and Operations Management
About us
The Services and Operations Management Cluster seeks to understand how to manage change, innovate and create value within operations and organisational systems. It aims to add value to systems that transform resources, driving innovation in science, technology, engineering and management. It conducts interdisciplinary research in manufacturing, telecommunications, health care and the financial and third sectors using archival research, modelling, testing and application-based tools. Members collaborate with other leading researchers, policy makers and professionals, as well as industry, commerce, government and the third sector.
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Leadership and members
Lead: Professor Nuran Acur
Alternate: Professor Robert Paton
Members
Dr Ramona Blanes
Dr Rob Dekkers
Ms Tracy Dodson
Dr Paula Karlsson-Brown
Dr Marianna Koukou
Professor Ming Lim
Dr Kurt Yang Liu
Dr Natalia Lukaszewicz
Dr Farhad Shafti
Dr Alison Smart
Dr James Wilson
Dr Javier Yanez-Arenas
Dr Wee Meng Yeo