Dr Alison Smart

  • Senior Lecturer in Management (Management)

telephone: 0141 330 4240
email: Alison.Smart@glasgow.ac.uk

Room 335, Adam Smith Building, 2 Discovery Place, Glasgow, G11 6EY

Import to contacts

ORCID iDhttps://orcid.org/0000-0001-6453-1212

Biography

Alison joined the Adam Smith Business School in September 2013. Her research and teaching centres around operations management, with a particular research interest in process innovations and supply networks. Some recent work has looked at the use of RFID technologies in supply chain and service settings. 

Projects

  • With colleagues at the Universities of Glasgow and Strathclyde Alison is part of the FITwork project, researching Fair, Innovative and Transformative Work.  
  • With colleagues in Computing Science and Social Science at the University of Aberdeen, Alison was part of ASSURE, a project investigating the networking of rural SMEs. With Dr Raluca Bunduchi from the University of Edinburgh she examined process innovations, particularly those at the interface of organizations.
  • A recent project, with Dr Bunduchi, Professor Lorna McKee (Aberdeen) and Professor Azuro-Blanco (Queens University, Belfast) looked at the application of telemedicine to glaucoma care.

Before moving to Glasgow Alison held positions at the University of Aberdeen, Manchester Business School and the University of Edinburgh, and worked for ICI and then Zeneca as a research and development chemist.

Research interests

Alison is a member of the Services and Operations Management research cluster.

Areas of expertise:

  • Operations management 
  • Process innovation 
  • Technology management 
  • Supply chain management
  • Manufacturing management
  • Service management

Publications

List by: Type | Date

Jump to: 2023 | 2022 | 2020 | 2019 | 2018 | 2016 | 2015 | 2014 | 2012 | 2011 | 2010 | 2008 | 2006 | 2005 | 2003 | 2002 | 2000 | 1999 | 1998
Number of items: 28.

2023

Bunduchi, R., Smart, A. , Crisan-Mitra, C. and Cooper, S. (2023) Legitimacy and innovation in social enterprises. International Small Business Journal, 41(4), pp. 371-400. (doi: 10.1177/02662426221102860)

2022

Sharari, H., Paton, R. and Smart, A. (2022) Project fuzziness to project value: the role of social capital. VINE Journal of Information and Knowledge Management Systems, (doi: 10.1108/VJIKMS-11-2021-0266) (Early Online Publication)

Carbajal Pina, C. , Acur, N. and Smart, A. (2022) Technology affordances, constraints, and interdependencies in organising digital innovation. Innovation and Product Development Management Conference (IPDMC 2022), Hamburg, Germany, 17-19 July 2022.

Sanrı, H., Morgan-Thomas, A. and Smart, A. (2022) Algorithms and Routines: How Algorithms Shape Innovation in Digital Startups. R&D Management Conference 2022, Trento, Italy, 09-13 Jul 2022. (Unpublished)

2020

Sharari, K., Paton, R. A. , Smart, A. and Paton, R. (2020) Front End Project Management: a Social Capital Perspective for Value Creation. EURAM 2020, Dublin, Ireland, Online, 3 Dec -5 Dec 2020. (Unpublished)

2019

Carbajal, C. , Acur, N. and Smart, A. (2019) Business Model Innovation in Industry 4.0: Conceptualising a New Paradigm through Technology Affordances and Constraints Theory. Product Development and Management Association Research Forum, Orlando, FL, USA, 02-05 Nov 2019.

2018

Smart, A. (2018) Women's Roles in Operations Management: an Examination of Photographs Depicting Women at Work from 1870 to Post-2000. 25th Annual EurOMA Conference, Budapest, Hungary, 24-26 Jun 2018.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. , Chalmers, D. and Smart, A. (2018) Harnessing knowledge, research and networks to drive Fair, Innovative and Transformative work (FITwork) in Scotland. Project Report. Innovating Works, University of Strathclyde.

2016

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. and Smart, A. (2016) Exploring the Evidence: Opportunities for Fair, Innovative and Transformative Work in Scotland The FITwork Project: Research Briefing no. 1. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. and Smart, A. (2016) Networks and Collaboration: Driving fair, Innovative and Transformative Work in Scotland The FITwork Project: Research Briefing no. 2. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. , Smart, A. and Chalmers, D. (2016) Harnessing Knowledge, Research and Networks to Drive Fair, Innovative and Transformative Work in Scotland - Fair, Innovative and Transformative Work (FITwork) Project Year 1 Report: Parts 1 and 2. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Townsend, L., Wallace, C., Smart, A. and Norman, T. (2016) Building virtual bridges: how rural micro-enterprises develop social capital in online and face-to-face settings. Sociologia Ruralis, 56(1), pp. 29-47. (doi: 10.1111/soru.12068)

2015

Bunduchi, R., Smart, A. , Charles, K., McKee, L. and Azuara-Blanco, A. (2015) When innovation fails: an institutional perspective of the (non)adoption of boundary spanning IT innovation. Information and Management, 52(5), pp. 563-576. (doi: 10.1016/j.im.2015.04.001)

2014

Cai, J., Smart, A. U. and Liu, X. (2014) Innovation exploitation, exploration and supplier relationship management. International Journal of Technology Management, 66(2/3), pp. 134-155. (doi: 10.1504/IJTM.2014.064589)

2012

Pujawan, I.N. and Smart, A.U. (2012) Factors affecting schedule instability in manufacturing companies. International Journal of Production Research, 50(8), pp. 2252-2266. (doi: 10.1080/00207543.2011.575095)

2011

Bunduchi, R., Weisshaar, C. and Smart, A.U. (2011) Mapping the benefits and costs associated with process innovation: The case of RFID adoption. Technovation, 31(9), pp. 505-521. (doi: 10.1016/j.technovation.2011.04.001)

2010

Bunduchi, R. and Smart, A.U. (2010) Process Innovation Costs in Supply Networks: A Synthesis. International Journal of Management Reviews, 12(4), pp. 365-383. (doi: 10.1111/j.1468-2370.2009.00269.x)

Graham, G. and Smart, A.U. (2010) The regional-newspaper industry supply chain and the internet. Supply Chain Management, 15(3), pp. 196-206. (doi: 10.1108/13598541011039956)

Smart, A.U. , Bunduchi, R. and Gerst, M. (2010) The costs of adoption of RFID technologies in supply networks. International Journal of Operations and Production Management, 30(4), pp. 423-447. (doi: 10.1108/01443571011029994)

2008

Bunduchi, R., Graham, I., Smart, A. and Williams, R. (2008) Homogeneity and heterogeneity in information technology private standard settings - the institutional account. Technology Analysis and Strategic Management, 20(4), pp. 389-407. (doi: 10.1080/09537320802141387)

2006

Bunduchi, R., Williams, R., Graham, I. and Smart, A. (2006) XML-based clinical data standardisation in the National Health Service Scotland. Informatics in Primary Care, 14, pp. 227-234.

Smart, A.U. (2006) Outsourcing: ethical supply chain issues. In: Barrar, P. and Gervais, R. (eds.) Global Outsourcing Strategies: An International Reference on Effective Outsourcing Relationships. Gower: Aldershot, UK. ISBN 9780566086243

2005

Bunduchi, R., Graham, I., Smart, A. and Williams, R. (2005) The tensions shaping the emergence of standard bodies: The case of a national health informatics standards body. Prometheus, 23(2), pp. 149-166. (doi: 10.1080/08109020500085544)

2003

Ansell, J., Moles, P. and Smart, A. (2003) Does benchmarking help? International Transactions in Operational Research, 10(4), pp. 339-350. (doi: 10.1111/1475-3995.00411)

2002

Smart, A.U. , Barrar, P., McCosh, A.M. and Lloyd, A.D. (2002) Incorporating competitive advantage into the process technology investment decision. International Journal of Manufacturing Technology and Management, 4(5), pp. 401-419. (doi: 10.1504/IJMTM.2002.001458)

2000

Lloyd, A.D., McCosh, A.M., Smart, A.U. and Barrar, P.R.N. (2000) Competitive advantage through investments in technology: A business process perspective. In: Elohim, J.L., Stuhler, E.A. and Parra-Luna, F. (eds.) Sustainable Development: Strategic Views Supported by Measurement, Modelling and/or Simulation. Series: Research on cases and theories (8). Rainer Hampp Verlag: Munich, Germany, pp. 123-134.

1999

Smart, A. , McCosh, A., Barrar, P. and Lloyd, A. (1999) The management of knowledge during design and implementation of process technologies. Creativity and Innovation Management, 8(2), pp. 100-111. (doi: 10.1111/1467-8691.00124)

1998

McCosh, A., Smart, A. , Barrar, P. and Lloyd, A. (1998) Proven methods for innovation management: an executive wish list. Creativity and Innovation Management, 7(4), pp. 175-192. (doi: 10.1111/1467-8691.00108)

This list was generated on Sat Oct 12 15:23:49 2024 BST.
Number of items: 28.

Articles

Bunduchi, R., Smart, A. , Crisan-Mitra, C. and Cooper, S. (2023) Legitimacy and innovation in social enterprises. International Small Business Journal, 41(4), pp. 371-400. (doi: 10.1177/02662426221102860)

Sharari, H., Paton, R. and Smart, A. (2022) Project fuzziness to project value: the role of social capital. VINE Journal of Information and Knowledge Management Systems, (doi: 10.1108/VJIKMS-11-2021-0266) (Early Online Publication)

Townsend, L., Wallace, C., Smart, A. and Norman, T. (2016) Building virtual bridges: how rural micro-enterprises develop social capital in online and face-to-face settings. Sociologia Ruralis, 56(1), pp. 29-47. (doi: 10.1111/soru.12068)

Bunduchi, R., Smart, A. , Charles, K., McKee, L. and Azuara-Blanco, A. (2015) When innovation fails: an institutional perspective of the (non)adoption of boundary spanning IT innovation. Information and Management, 52(5), pp. 563-576. (doi: 10.1016/j.im.2015.04.001)

Cai, J., Smart, A. U. and Liu, X. (2014) Innovation exploitation, exploration and supplier relationship management. International Journal of Technology Management, 66(2/3), pp. 134-155. (doi: 10.1504/IJTM.2014.064589)

Pujawan, I.N. and Smart, A.U. (2012) Factors affecting schedule instability in manufacturing companies. International Journal of Production Research, 50(8), pp. 2252-2266. (doi: 10.1080/00207543.2011.575095)

Bunduchi, R., Weisshaar, C. and Smart, A.U. (2011) Mapping the benefits and costs associated with process innovation: The case of RFID adoption. Technovation, 31(9), pp. 505-521. (doi: 10.1016/j.technovation.2011.04.001)

Bunduchi, R. and Smart, A.U. (2010) Process Innovation Costs in Supply Networks: A Synthesis. International Journal of Management Reviews, 12(4), pp. 365-383. (doi: 10.1111/j.1468-2370.2009.00269.x)

Graham, G. and Smart, A.U. (2010) The regional-newspaper industry supply chain and the internet. Supply Chain Management, 15(3), pp. 196-206. (doi: 10.1108/13598541011039956)

Smart, A.U. , Bunduchi, R. and Gerst, M. (2010) The costs of adoption of RFID technologies in supply networks. International Journal of Operations and Production Management, 30(4), pp. 423-447. (doi: 10.1108/01443571011029994)

Bunduchi, R., Graham, I., Smart, A. and Williams, R. (2008) Homogeneity and heterogeneity in information technology private standard settings - the institutional account. Technology Analysis and Strategic Management, 20(4), pp. 389-407. (doi: 10.1080/09537320802141387)

Bunduchi, R., Williams, R., Graham, I. and Smart, A. (2006) XML-based clinical data standardisation in the National Health Service Scotland. Informatics in Primary Care, 14, pp. 227-234.

Bunduchi, R., Graham, I., Smart, A. and Williams, R. (2005) The tensions shaping the emergence of standard bodies: The case of a national health informatics standards body. Prometheus, 23(2), pp. 149-166. (doi: 10.1080/08109020500085544)

Ansell, J., Moles, P. and Smart, A. (2003) Does benchmarking help? International Transactions in Operational Research, 10(4), pp. 339-350. (doi: 10.1111/1475-3995.00411)

Smart, A.U. , Barrar, P., McCosh, A.M. and Lloyd, A.D. (2002) Incorporating competitive advantage into the process technology investment decision. International Journal of Manufacturing Technology and Management, 4(5), pp. 401-419. (doi: 10.1504/IJMTM.2002.001458)

Smart, A. , McCosh, A., Barrar, P. and Lloyd, A. (1999) The management of knowledge during design and implementation of process technologies. Creativity and Innovation Management, 8(2), pp. 100-111. (doi: 10.1111/1467-8691.00124)

McCosh, A., Smart, A. , Barrar, P. and Lloyd, A. (1998) Proven methods for innovation management: an executive wish list. Creativity and Innovation Management, 7(4), pp. 175-192. (doi: 10.1111/1467-8691.00108)

Book Sections

Smart, A.U. (2006) Outsourcing: ethical supply chain issues. In: Barrar, P. and Gervais, R. (eds.) Global Outsourcing Strategies: An International Reference on Effective Outsourcing Relationships. Gower: Aldershot, UK. ISBN 9780566086243

Lloyd, A.D., McCosh, A.M., Smart, A.U. and Barrar, P.R.N. (2000) Competitive advantage through investments in technology: A business process perspective. In: Elohim, J.L., Stuhler, E.A. and Parra-Luna, F. (eds.) Sustainable Development: Strategic Views Supported by Measurement, Modelling and/or Simulation. Series: Research on cases and theories (8). Rainer Hampp Verlag: Munich, Germany, pp. 123-134.

Research Reports or Papers

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. , Chalmers, D. and Smart, A. (2018) Harnessing knowledge, research and networks to drive Fair, Innovative and Transformative work (FITwork) in Scotland. Project Report. Innovating Works, University of Strathclyde.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. and Smart, A. (2016) Exploring the Evidence: Opportunities for Fair, Innovative and Transformative Work in Scotland The FITwork Project: Research Briefing no. 1. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. and Smart, A. (2016) Networks and Collaboration: Driving fair, Innovative and Transformative Work in Scotland The FITwork Project: Research Briefing no. 2. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Findlay, P., Lindsay, C., McQuarrie, J., Pascoe-Deslauriers, R., Findlay, J. , Smart, A. and Chalmers, D. (2016) Harnessing Knowledge, Research and Networks to Drive Fair, Innovative and Transformative Work in Scotland - Fair, Innovative and Transformative Work (FITwork) Project Year 1 Report: Parts 1 and 2. Project Report. Scottish Centre for Employment Research, University of Strathclyde, Glasgow.

Conference or Workshop Item

Carbajal Pina, C. , Acur, N. and Smart, A. (2022) Technology affordances, constraints, and interdependencies in organising digital innovation. Innovation and Product Development Management Conference (IPDMC 2022), Hamburg, Germany, 17-19 July 2022.

Sanrı, H., Morgan-Thomas, A. and Smart, A. (2022) Algorithms and Routines: How Algorithms Shape Innovation in Digital Startups. R&D Management Conference 2022, Trento, Italy, 09-13 Jul 2022. (Unpublished)

Sharari, K., Paton, R. A. , Smart, A. and Paton, R. (2020) Front End Project Management: a Social Capital Perspective for Value Creation. EURAM 2020, Dublin, Ireland, Online, 3 Dec -5 Dec 2020. (Unpublished)

Carbajal, C. , Acur, N. and Smart, A. (2019) Business Model Innovation in Industry 4.0: Conceptualising a New Paradigm through Technology Affordances and Constraints Theory. Product Development and Management Association Research Forum, Orlando, FL, USA, 02-05 Nov 2019.

Smart, A. (2018) Women's Roles in Operations Management: an Examination of Photographs Depicting Women at Work from 1870 to Post-2000. 25th Annual EurOMA Conference, Budapest, Hungary, 24-26 Jun 2018.

This list was generated on Sat Oct 12 15:23:49 2024 BST.

Grants

Co-investigator, FITwork, July 2015 - present

Co-investigator ASSURE Nov 2010 – 2013, University of Aberdeen with Tim Norman (principal investigator), and Jeff Pan, Katia Sycara and Claire Wallace (co-investigators). Part of Rural Digital Economy Hub funded by EPSRC.

Investigator, EPSRC Manufacturing Futures Network with MacBryde J (principal investigator, University of Strathclyde) and 13 others at several UK universities.  Grant EP/D059046/1.

Total grant value: £62,422. March 06 – Feb 08 (extended to Jul 08).

Investigator, ESRC E-Society Programme The Network Enterprise: the Shaping of Institutions and Standards in e-Business. With Williams R. and Graham I.R. (University of Edinburgh). Grant RES-335-25-0022.

Total grant value: £84,861 April 2003 – March 2005.

Supervision

Alison interested in supervising PhD projects in the areas of:

  • operations process innovation – particularly, but not limited to, process innovations that cross organisational boundaries;
  • supply chain management (including goods supply chains, service supply chains and mixed goods and service supply chains);
  • the implementation of new technologies within manufacturing and/or service operations.

In her own research, she uses empirical – largely qualitative, but some quantitative – methodologies, and would expect potential applicants to wish to use similar approaches in their own projects. Her research interests do not involve mathematical modelling.

Current supervision

Teaching

Postgraduate:

Undergraduate:

  • Cases in Operations Management (Undergraduate Honours)