Knowledge Management

Knowledge Management

Year: Course not offered in 2017-18
Course code: MGT4010
Course credits: 15
Taught: TBC
Course co-ordinator
Entry requirements: Normally admission to an honours programme in Business & Management
Available to visiting students: Yes
Contact for more information: Cherisse McLaren

Course description

Today’s turbulent business environment has been characterised by ‘the knowledge era’ where competitive advantage is based upon the resource-based view of the firm and successful utilisation of employee knowledge.  The purpose of the course is to explore the concept of knowledge and the means by which organisations seek to manage it through formal technological practices and informal social systems. 

Indicative topics include:

  • Organisational strategy and knowledge: managing corporate intelligence, assessing the strategic value of human capital
  • Facilitating knowledge work flows: knowledge based systems for capturing, storing and distributing tacit and explicit knowledge
  • Learning and sharing knowledge: group learning, organisational learning, knowledge transfer through communities of practice.

Learning and teaching methods

20 x 2 Hr Lectures

Course texts

Core Text:

Jashpara, A. (2011) Knowledge Management: An Integrated Approach (2nd ed) Harlow: Pearson Education

Recommended Reading:

Starkey, K. et al 2004. How Organizations Learn.  Managing the Search for Knowledge, London: Thomson

Prusak, L. and Matson, E. (2006) Knowledge Management and Organizational Learning.  Oxford: Oxford University Press


A 2-hour degree exam (April/May) (100%)