Frequently Asked Questions
UofG Sport Frequently Asked Questions
UofG Sport's FAQs will help answer your questions about how to book and use our facilities.
If you have a query that isn't answered below, just drop us a line.
Important: System Upgrade
Please note that we have recently completed a major system upgrade to significantly improve the booking and joining experience at UofG Sport.
Due to this upgrade, we are currently collating the most commonly asked questions about the new system and we'll update this FAQs page soon.
In the meantime, you can find out more about the new system here.
Swimming Pool FAQs
Do I need to book to use the swimming pool?
No, advance booking is not required to use the Stevenson Building swimming pool.
The pool is available for use by members (and Day Pass holders) any time during our opening hours subject to lane availibility.
You can check to see which lanes are available by looking at our pool Lane Usage Timetable.
When is the swimming pool open?
The Stevenson Building swimming pool is open at all times during our opening hours
Advance booking is not required, but access is subject to lane availability.
You can see which lanes are available when by checking our pool Lane Usage Timetable.
Check swimming pool availability here
Pool access is included in membership, and non-members can access the pool by purchasing a Day Pass.
Is the swimming pool open to the public?
Yes, the Stevenson Building swimming pool is open to UofG Sport members and the general public – non-members can access the pool by purchasing a Day Pass.
Booking is not required – the pool is available for use any time during our opening hours subject to lane availibility.
You can check to see which lanes are available when by looking at our pool Lane Usage Timetable.
Can I use the pool changing rooms and lockers?
Yes. Level 2 changing rooms are open as normal – for pool users only – with lockers which require you to bring your own padlock. (We have padlocks for sale at reception if you forget yours or don't have one.)
As indicated in our Ts&Cs (Clause 50c) UofG Sport takes no responsibility for the loss, theft or damage of any items brought into the Facilities, unless UofG Sport is shown to have been negligent.
Is towel hire available?
Yes – towels can be hired from Front Desk and towel hire prices are as follows:
- Individual Towel Hire – £1.00
- Towel Hire Card (10 x Towel Hires) – £7.00
Are the sauna & steam room open?
Yes – we're pleased to confirm that the sauna and steam room are open as normal (excepting occasional closure for routine repair and maintenance).
Miscellaneous
Are there lockers available?
Yes, we have lockers availabe in the Stevenson Building on Levels 2, 4 and 5.
- Level 2 lockers (for pool users) – require you to bring your own padlock. We have padlocks for sale at reception if you forget yours or don't have one.
- Level 4 & 5 lockers (for non-pool users) – most of these require a £1 coin or trolley token which is refundable. There are also a small selection of lockers which require a padlock on Level 4.
Padlocks should not be left on lockers overnight. Lockers will be opened in this instance and a £10 charge will be accrued.
As indicated in our Ts&Cs (Clause 50c), UofG Sport takes no responsibility for the loss, theft or damage of any items brought into the Facilities, unless UofG Sport is shown to have been negligent.
Can I pay with cash?
Both the Stevenson Building and Grascube Sports Complex are now completely cashless, so only credit/debit card payments will be accepted.
