Cancellation

If you wish to cancel your UofG Sport Membership, please:

Direct Debit Memberships

Direct Debit payments are made on the 15th of the month and cover the membership period until the 15th of the following month.

Please plan your notice period accordingly. Keep in mind the following: 

  • If you submit your cancellation request before the 15th of the month, the 15th of that month will be your final payment date and your membership will end on the 15th of the following month
  • If you submit your cancellation request after the 15th of the month, the 15th of the following month will be your final payment date and your membership will end one month after your final payment

For example:

  • If you submit a cancellation request on 12th June, your final payment will be 15th June and your membership will end on 15th July
  • If you submit a cancellation request on 17th June, your final payment will be 15th July and your membership will end on 15th August

Payroll Mandate Memberships

Payroll Mandate payments are taken directly from payroll at the end of each month and cover the following month's membership.

Cancellation requests must be received before the end of the month of your final payment date. For example:

  • If you submit your cancellation request on 28th June, your final payment will be c. 30th June and your membership will end 31st July
  • If you submit your cancellation request on 2nd July, your final payment will be c. 31st July and your membership will end 31st August

Prepaid Memberships

You are free to cancel at any time, however prepaid memberships are normally non-refundable. You may be entitled to a part-refund if you provide a letter from your GP specifying the medical grounds on which a refund is sought. Whether refunds are made in part (and to what amount) is at the discretion of UofG Sport.

For further details, please refer to the UofG Sport Membership Agreement.