On this page you can find key information and support for students in the College of Science and Engineering at the University of Glasgow. This includes guidance on registration and enrolment, fees and funding, programme changes, and student records, as well as contact details for School Support Officers and Advisers. You can also access important regulations and assessment policies, alongside specialist support information for international and disabled students, to help you navigate your studies and know where to go for advice.
Student Services Enquiry Team
- A standard certifying letter confirms your personal information, programme information and tuition fees. You can use it to confirm your status as a registered student, or for proof of address.
- The Higher Education Achievement Report (HEAR) details both your academic and extracurricular accomplishments. It replaces our traditional degree transcript and offers a much more rounded perspective on how you have used your time at Glasgow, and better supports you in demonstrating your potential to employers.
- Confirmation of your student status from the University for council tax exemption.
- Transcripts and Certifying Letters for former students.
- Information on how to submit a degree verification request to the Higher Education Degree Datacheck.
- Information on how to update personal information.
- Information on how to access and replace a student campus card.
- Student user guides for registration, enrolment, extenuating circumstances claims, self service documents, and student records.
- Information on how to contact accommodation services.
Student Finance
- General information on fees and payment methods.
- Contact the Accounts Receivable team for SAAS funding, direct debit plans, sponsorships, and general student payments.
- Student finance email contact for all charges applied to your account, agreed Instalment Plans, set up and amendment to Instalment Plans, notification of missed instalments.
- Email contact relating to any accommodation fees queries.
- Email contact relating to any Student Finance England or SLC funding queries.
- Email contact relating to any US Federal Loans / US Private Loans / Veteran Affairs (GI Bill)/ AmeriCorps funding queries.
- Email contact relating to any 3rd party sponsor queries.
- Online contact form for queries relating to scholarships & funding.
- Any questions relating to outstanding fees that are preventing registration or graduation enrollment.
- Information about financial support, discretionary & childcare fund, laptop scheme, part-time fee grant, rent guarantor, hardship fund.
College of Science & Engineering information
- Contact information for School Student Support Officers.
- Contact information for College Chief Advisers.
- Information on how to transfer with Science.
- Information on how to request for readmission to a Science School.
- Information on how to withdraw from a degree programme.
- For international students who require a visitor's visa and need a vistor's visa letter, please contact the College helpdesk.
- For new students who wish to defer their studies and have already registered, then they would need to complete a programme withdrawal and note that the usual refund policy would apply and then apply for readmission to the college.
- For new students who wish to defer their studies and have not yet registered, they should request the deferral from admissions.
- Any questions about appeals should be sent to the College via the helpdesk.
Other College Contacts
- MVLS Life Sciences: general enquires, Cheif Adviser, PGT enquires, Psychology Senior Adviser.
- College of Social Sciences: Adam Smith Buisness School (BFin & BAcc degrees), MA Social Science Curriculum Guidance & Support Team helpdesk, Cheif Advising team.
- College of Arts & Humanities advising & wellbeing team.
International Student Support
- Complete a CAS Extension Form via the Helpdesk
- For information on immigration and visas, banking, cost of living, employment during and after study, and much more, please visit the international student support pages.
Regulations & Policies
- The full set of Science & Engineering undergraduate and postgraduate generic, supplementrat and non-generic regulations. This covers issues on degree requirements, curriculum, progression requirements. This is updated yearly.
- The Code of Assessment (with a further link to the Guide to the Code of Assessment). This is updated yearly.
- The Guide for Disabled Students.
- Examination and other Assessment for Disabled Student.
- Support to Study policy which covers the various stages, Interruption of Studies and Fitness to Study. There is also a staff guide to Interruption of Studies.
- The full policy on Reasonable Adjustments & Support Arrangements for Students.
- Extenuating Circumstances frequently asked questions.
- The full list of Student Support policies.
- The full list of Regulations & Guidelines related to learning & teaching.
- Policy on Academic Appeals including extensive Frequently Asked Questions.
- The full list of Regulations.
Student Representative Council (SRC)
- Link to the SRC
- The SRC Advice Centre.
Registration & Enrolment
- General information on Registartion.
- Further information on registration including status information.
- Registry Dates & Deadlines which includes information on changing course enrolments (add/drop period) and examination periods.
- General information on Enrolment including the central enrolment helpdesk.
- Specific enrolment help
- Computing Science Helpdesk: or email Computing Science Senior Advising team: socs-senior-adviser@glasgow.ac.uk (courses with codes that begin with COMPSCI)
- Maths &Stats Helpdesk (courses with codes that begin with MATHS or STATS)
- Physics & Astronomy teaching support team (courses with codes that begin with PHYS or ASTRO)
- Chemistry (courses with codes that begin with CHEM)
- Geographical & Earth Science: CoSE Helpdesk > School of Geographical & Earth Science students > no need to select a subcategory (courses with codes that begin with GEOG or EARTH)
- Engineering Student and Academic Support team.
- See specific contacts for all other Colleges.