Financial aid

Financial aid

About the Student Financial Aid Team

About the Student Financial Aid Team

The Student Financial Aid Team are responsible for the management and administration of approximately £37 million of funds each year that are provided to University of Glasgow students from a variety of sources including the UK Government and United States Department of Education.  Student Financial Aid is a small team comprising of five members of staff working a mixture of full-time, part-time and term-time hours within the University of Glasgow Registry.

As well as administering the funds detailed below the team also manage the weekly and monthly BACS run processes, which facilitates payments to funded students via the MyCampus system.  A typical monthly BACS run provides over £1.5 million of funding to University of Glasgow students.

The funds available via the Financial Aid Team are intended to benefit as many of our eligible students as possible and allow them to complete their studies at the University of Glasgow.  In academic session 2016/17, the Financial Aid team organised the provision of financial support and funding to over 4,000 students.

Historical Hardship Fund and Discretionary Fund figures.

Full information on funding available via the Financial Aid Team is detailed below and our contact details listed above, should you have any enquiries.

The Money Advice Centre offer impartial online financial advice aimed specifically at students.

The Student Representative Council Advice Centre can assist students with budgeting, managing their money and also often help students to negotiate repayment plans for debts with creditors including the University.

Feedback from our students:

"...thanks so much for your help. You do so much to go above and beyond for all us American students and we couldn't manage to be here without you."

"I am not sure if I will see you again on campus, but I wanted to say one last time that I really appreciate the assistance you gave me. My financial experience at my old university was horrific. I have been more than satisfied with how smoothly this has gone, especially considering how difficult the U.S. government can be. I wish you the best with everything and hopefully I'll possibly see you around again at graduation."

"Thank you so much for assessing my claim - this is such fantastic news I find it difficult to express my elation. The award of the fund greatly alleviates stress relating to my current financial situation.  Without the fund I would have found it pretty much impossible to complete the PGDE programme, and I am immensely grateful to the University and yourself for the assistance in this matter."

"Thank you so much! I really, really appreciate it!  Over the past year, I have felt extremely worried about my debt and how I'd be able to pay it back, but this fund will save me a lot of stress and I'l be able to cut down hours at my job to really focus on my degree!"

"Thank you very much! This fund has been a lifesaver for me over the last few years and I really appreciate all of the help.  Thank you again."

Stipend Payments

If you are due to receive payments via MyCampus Financial Aid from the University of Glasgow, you should enter UK bank details in MyCampus (pdf).

If you do not enter UK bank details on to your MyCampus account, payments will be delayed.  Please see the Student Stipend Calendar for further information.


Crisis loans

Eligibility

All students registered on a degree programme are eligible.

How to apply

Crisis loans may be provided to students calling in person for a brief interview with a member of the Student Financial Aid Team in the Fraser Building, 1400 - 1600 Monday to Friday.

Please bring your student ID card and any supporting documentary evidence, i.e. bill to which the financial emergency relates.

Please also bring a printed mini-statment from your bank account.  These are available from the ATM on level 1 of the Fraser Building.

Available support

A small amount of cash may be given as a loan. It is only paid out if you can demonstrate ways of paying it back.

The manner in which this loan will be paid back shall be discussed with a member of Financial Aid Team.

If you have an outstanding crisis loan and have not repaid by the agreed date, no further loan will be issued to you.

Enquiries

If you have any questions about crisis loans please contact reg.finaid@admin.gla.ac.uk

Dumfries Campus Students please contact Dumries Student Services: studentservices-dumfries@uws.ac.uk.


Discretionary & Childcare funds

Eligibility

In order to apply for a grant from the Discretionary or Childcare Funds you must:

  • Be a full-time or part-time (studying minimum 60 credits) UK Home undergraduate or postgraduate student, and
  • Be in receipt of your full student loan entitlement (if eligible)

However, the available funds are limited and we advise applicants to submit completed applications as soon as possible after the start of the academic year.

It is difficult to say in advance the amount of grant that will be awarded. However, the total amount awarded is unlikely to meet all needs and is not intended to be a student's primary source of income. All awards will be paid in monthly instalments unless you have applied for assistance for short term costs only. You will be advised by the Financial Aid Team. 

Please note, before paying instalments for childcare costs we will check with your childcare provider(s) that your child(ren) are still receiving childcare from them. Only then will we release payment to you. It is your responsibility to pay your childcare provider directly. 

Discretionary Fund

Accommodation Costs

Grants for accommodation costs will only be made to you if you are living in:

  • Your own home,
  • Accommodation rented from a private landlord,
  • A Council/Housing Association,
  • Accommodation sub-leased from the University, or
  • The University residences.

Support will not be provided for particularly low accommodation costs.

Disability

You may be eligible if you have additional costs arising from a disability which are not already met by a grant awarding agency.

Mature/Independent Student Premium

You may be eligible to receive an additional premium from the fund if:

  • You are 25 or over on the first day of the current academic year of your course, or
  • You are under 25 but have been granted independent status by your funding agency and are experiencing hardship

You will not be considered as a mature student if you receive any Young Students Bursaries or allowances.

Students on part-time undergraduate degree programmes

As well as being eligible to apply to the Discretionary Funds under any one of the above categories, part-time students only may also be eligible for limited support towards course and travel costs. You must be studying 60 credits or more.

Childcare fund

Registered/Formal childcare costs/Lone parent childcare grant

Grants can be made towards registered or formal childcare costs which are not covered from any other source for undergraduate and PGDE students in receipt of SAAS tuition fee funding.

Additional eligibility information

Student Awards Agency for Scotland (SAAS) provides Discretionary Funds to institutions. Guidelines issued by SAAS suggest that where a student is eligible to take out an SLC loan and has not done so then it would be reasonable to conclude that his or her circumstances were not sufficiently difficult to warrant assistance from the Discretionary or Childcare Funds.

Any student eligible to apply for a loan is required to produce documentary proof of their full student loan entitlement when submitting an application form. It will also be assumed that any assessed parental contribution is received in full unless a letter is provided detailing contrary circumstances.

Who is not eligible?

  • International Students (excluding EU students who have been ordinarily resident in the UK prior to starting their course and who are in receipt of the full student loan entitlement - if eligible)
  • Young, UK students who live in their parents' home during term-time and have no dependants
  • Students who have not taken out their full SLC student loan entitlement (if eligible)
  • Students who are in receipt of an NHS Bursary (Nursing and Midwifery students)

How to apply

Fill in an appropriate application form from list below and return your completed application along with ALL relevant documentary evidence to Registry, Financial Aid Team on Level 2 of the Fraser Building for processing. It can take up to 4 weeks to process your completed application, especially during busy periods e.g. start of academic year.

HEI Discretionary and Childcare Fund Income and Expenditure Calculator

HEI Discretionary and Childcare Fund Main Campus 2018/19 Guidance Notes

HEI Discretionary and Childcare fund Main Campus application form 2018/19

HEI Discretionary and Childcare fund guidance notes Dumfries Campus 2018/19

HEI Discretionary and Childcare fund Dumfries Campus application form 2018/19

HEI Discretionary and Childcare Fund 2018/19 childcare proforma Please read below regarding the childcare proforma. 

Please note: We cannot consider any childcare costs incurred by you before the start of your academic year for 2018/19 therefore your registered childcare proforma should only be completed from the official start date of your academic year.  

Changes of financial circumstance

If your financial circumstances significantly change please contact a member of the Financial Aid Team to discuss your situation.  Each case is considered on its individual merits at the time of application however previous applications (whether successful or not) will be taken into consideration.

Being re-assessed is not a guarantee of further funds.

If you disagree with the decision reached you are entitled to request a review of your application. Reviews are handled by email: reg.finaid@admin.gla.ac.uk.

How to request a review

Request a review of your application in writing, clearly stating the grounds for appeal and, where appropriate, supplying additional documentary evidence to support the review process. All requests for review must be received within 14 days of the date of the original decision letter. The review process can take up to two weeks.


Nursing & Midwifery Discretionary Fund

Eligibility

In order to apply for a grant from the Nursing & Midwifery Discretionary Fund you must:

  • Be a full-time or part-time (studying 60 credits or more) UK Resident student studying for a pre-registration Nursing/Midwifery University of Glasgow degree.
    and
  • Be in receipt of your full bursary entitlement.

However, the available funds are limited and we advise applicants to submit completed applications as soon as possible after the start of the academic year.

It is difficult to say in advance the amount of grant that will be awarded. However, the total amount awarded is unlikely to meet all needs and is not intended to be a student's primary source of income. All awards will be paid in 3 installments: 1st installment paid upon application approval; 2nd in Jan; 3rd in March.

Please note, before paying instalments for childcare costs we will check with your childcare provider(s) that your child(ren) are still receiving childcare from them. Only then will we release payment to you. It is your responsibility to pay your childcare provider directly. 

Discretionary Fund

Accommodation Costs

Grants for accommodation costs will only be made to you if you are living in:

  • Your own home,
  • Accommodation rented from a private landlord,
  • A Council/Housing Association,
  • Accommodation sub-leased from the University, or
  • The University residences.

Support will not be provided for particularly low accommodation costs.

Disability

You may be eligible if you have additional costs arising from a disability which are not already met by a grant awarding agency.

Mature/Independent Student Premium

You may be eligible to receive an additional premium from the fund if:

  • You are 25 or over on the first day of the current academic year of your course, or
  • You are under 25 but have been granted independent status by your funding agency and are experiencing hardship

You will not be considered as a mature student if you receive any Young Students Bursaries or allowances.

Students on part-time undergraduate degree programmes

As well as being eligible to apply to the Discretionary Funds under any one of the above categories, part-time students only may also be eligible for limited support towards course and travel costs. You must be studying 60 credits or more.

Dependant Child(ren)/Registered Childcare

Students with dependant child(ren) or who have dependant child(ren) who are in registered childcare but cannot access the Childcare Fund.  Grants can be made towards registered or formal childcare costs which are not covered from ANY other source.  Students will be expected to have applied for the childcare element of Tax Credits if eligible.  Students should also have applied for the NHS Dependants’ Allowance, Single Parents Allowance and Childcare Allowance for Parents, if eligible.

Additional eligibility information

Student Awards Agency for Scotland (SAAS) provides Discretionary Funds to institutions. Guidelines issued by SAAS suggest that where a student is eligible to take out an NHS Bursary and has not done so then it would be reasonable to conclude that his or her circumstances were not sufficiently difficult to warrant assistance from the Nursing & Midwifery Discretionary Fund.

Any student eligible to apply for a bursary will therefore be required to produce documentary proof of their full bursary entitlement when submitting an application form. It will also be assumed that any assessed parental contribution is received in full unless a letter is provided detailing contrary circumstances.

Who is not eligible?

  • Students not registered and studying for a pre-registration Nursing & Midwifery degree at the University of Glasgow.
  • International Students (excluding EU students who have been ordinarily resident in the UK prior to starting their course and who are in receipt of the full student loan entitlement - if eligible)
  • Young, UK students who live in their parents home during term-time and have no dependants
  • Students who have not taken out their full NHS Bursary entitlement (if eligible)

How to apply

PLEASE NOTE THE NURSING AND MIDWIFERY DISCRETIONARY FUND IS CLOSED FOR SESSION 2017/18

Fill in an appropriate application form from list below and return your completed application along with ALL relevant documentary evidence to Registry, Financial Aid Team on Level 2 of the Fraser Building for processing. It normally takes up to 4 weeks to process acompleted application.  During busy periods e.g start of academic year application processing times may be longer.

Changes of financial circumstance

If your financial circumstances significantly change please contact a member of the Financial Aid Team to discuss your situation.Each case is considered on its individual merits at the time of application. However, previous applications - whether successful or not - will be taken into consideration.

Being re-assessed is not a guarantee of further funds.

If you disagree with the decision reached you are entitled to request a review of your application. Reviews are handled by email: reg.finaid@admin.gla.ac.uk

How to request a review

Request a review of your application in writing, clearly stating the grounds for appeal and, where appropriate, supplying additional documentary evidence to support the review process. All requests for review must be received within 14 days of the date of the original decision letter. The review process can take up to two weeks.


Hardship fund

The University Hardship Fund is an endowment fund which provides limited funds to assist registered students of the University who, due to circumstances beyond their control, are experiencing genuine hardship, which is detrimental to the successful completion of their studies. Students should exhaust all other resources available to them before submitting an application.

The fund will not provide ongoing support to any single individual.

Eligibility

Registered students of the University of Glasgow, with the undernoted exceptions are eligible for support.

Who is not eligible:

  • Students registered for a degree at the university but studying at an associated institution such as the Glasgow School of Art and the Scotland's Rural College
  • Students entering the university under the Junior Year Abroad Scheme or other exchange schemes
  • Home (UK) students with a non-standard form of study such as 'dissertation extension', ''exams only', 'thesis pending' etc. are also not eligible to apply
  • Postgraduate students registered on a one year Masters Degree Programme will only be considered by the Committee in the most exceptional circumstances

Applicants who have received assistance from other funds may still be eligible for funding.

Applicants who have received support from the University Hardship Fund in a previous academic session will only be eligible for additional support under exceptional circumstances, as judged by the Financial Aid Team and University Hardship Fund Committee.  Mismanagement of personal finances would not be deemed sufficient reason for a second funding application.

How to apply

Collect an application form from one of the following locations:

  • The Financial Aid Team, Registry, Fraser Building
  • The International Student Welfare Adviser (Fraser Building)
  • Student Services (Dumfries Campus)
  • The School of Veterinary Medicine

Discuss your situation with your Advisor of Studies/Supervisor/Honours Convenor (Arts honours students only). Give them a completed application form with a copy of the Notes Of Guidance and the report form, together with any documentary evidence to support your application.

If you are an international student, you should firstly contact the International Student Support Team based in the Fraser Building to discuss your situation.

Once your application is submitted, together with all supporting documentation, you may be asked to appear before the Committee, which meets at regular intervals. The purpose of the interview is to allow you an opportunity to provide additional information and to assist the committee in reaching a decision on the application. The interview panel will normally be two people from the Committee and a representative from the Registry.

You will receive information of the outcome within a week, via an email sent to your University of Glasgow email account.

Available support

If the Committee decides to make a payment, this will be made as a grant.

Further information

This is not a scholarship or a compensation fund. It does not enable students to embark on a course of study or assist those who have made inadequate financial provision for their course of study. It does not provide ongoing support for an individual student.

Please note that an award from the Committee required to clear a particular debt will require documentary proof that the debt has been paid.

The University of Glasgow Hardship Fund is not available:

  • To pay tuition fees
  • To provide field course expenses, or conference expenses
  • To provide assistance during the Christmas and Easter vacations (limited support may be available during the summer, but the Committee does not meet in August)
  • To provide funds to meet the costs of writing up and binding a thesis
  • To provide funds for students who are required to register beyond the minimum period of study for a degree e.g. 1 year for a Masters programme
  • The loss or theft of personal belongings unless the student can demostrate that this has caused genuine hardship
  • To clear debt accrued prior to commencing studies at the University of Glasgow

Part-time fee grant

The Part-Time Fee Grant (PTFG) is administered by SAAS (Student Awards Agency for Scotland) and provides help each year towards the cost of tuition fees for part-time Undergraduate students studying 30-119 credits at a Scottish institution.

How to apply

An application only counts towards a year of the course. You must apply annually and submit a new application for each year of study.

  1. Download an application form from the SAAS website
  2. Complete enrolment on all courses for the full academic year via MyCampus.
    Select SAAS as your sponsor and confirm how much of your fees you would like SAAS to pay via the Part Time Fee Grant.  You will then be able to complete registration.

  3. Complete SAAS PTFG application form

    If you are changing from full-time to part-time please cancel any full-time SAAS application before beginning the Part-Time Fee Grant application process.

  4. Submit completed SAAS PTFG application form to the Student Services Front Desk on level 2 of the Fraser Building or by post:

    University of Glasgow
    Financial Aid; Registry,
    Fraser Building; Level 2,
    65 Hillhead Street; G12 8QQ

    Do not submit your application form unless you have enrolled on all courses for the full academic year and completed your application form.

    University of Glasgow will verify the number of credits you are enrolled for by checking your MyCampus record and endorse your application form via official stamp.

    You will be contacted within 5 working days via student email when your application is ready for collection. If you require your application form to be returned to you by post, please provide a stamped addressed envelope.

    If you enrol on further credits at a later date you may become personally liable for additional tuition fees.  Please notify reg.finaid@admin.gla.ac.uk if you add credits before your form has been endorsed or parttimefeegrant@scotland.gsi.gov.uk if you do so after your application has been submitted to SAAS.

    If you have not been contacted within 5 days of submitting your form, Telephone: + 44 (0)141 330 8778/2216 or Email: reg.finaid@admin.gla.ac.uk.

  5. Collect your endorsed application form from the Student Services Enquiry Team (level 2 of the Fraser Building).

  6. Check the number of credits on your stamped form is correct and match the funding you require.

  7. Submit application to SAAS along with all required supporting documents.

    You should collect your application form and submit your full application to SAAS immediately after the form has been endorsed.

    The University of Glasgow will not submit your application form direct to SAAS on your behalf.

  8. If you have not received your Award Notice within 28 days please contact SAAS immediately:  0300 300 3137 or parttimefeegrant@scotland.gsi.gov.uk

  9. If award confirmation not received from SAAS by end of November 2017, notify finance-student@glasgow.ac.uk to explain why funding not confirmed.

  10. Successful applicants will receive an Award Notice confirming the fee amount covered by SAAS.


IMPORTANT NOTES:

If you are studying courses with Centre for Open Studies you should submit your application form to the Information Office in St Andrews Building and contact the Centre for Open Studies for full information on their application process:

Centre for Open Studies
Telephone: +44 (0)141 330 1835
Email: openstudies-enquiry@glasgow.ac.uk

It is strongly recommended you submit your application form to both the University of Glasgow and then SAAS as a matter of urgency.

The University of Glasgow will pursue any outstanding fees immediately if SAAS funding is not awarded by the end of December.  The University of Glasgow will only pursue students for fees, not SAAS.

If SAAS decline your application for any reason, you will be liable for the full costs of any outstanding tuition fees.

If you are changing from full-time to part-time please cancel any full-time SAAS application before beginning the Part-Time Fee Grant application process.

If you have any questions regarding your application, please contact SAAS directly on 0300 300 3137 or parttimefeegrant@scotland.gsi.gov.uk


Professional & Career Development Loans (PCDL)

The Learner Provider Number for the University of Glasgow: 7216.

We are a Professional and Career Development Loans registered Learning Provider, registration number 7216.

A Professional and Career Development Loan is a commercial bank loan that you can use to help pay for work-related learning.

For further information on financial assistance to support your learning, please visit the GOV.UK website or contact the National Careers Service on 0800 100 900.

Applying for your Professional and Career Development Loan (PCDL)

You can apply for a Professional and Career Development Loan prior to and throughout the duration of your course of study.

View the Professional and Career Development Loan application process information.

Signing forms

  • If your application for a Professional Career & Development Loan is successful, this must be countersigned by a member of the Registry Student Financial Aid Team to confirm that you are a registered student of the University.
  • We cannot certify Professional Career & Development Loan application forms until after you have academically registered at the University. Registration instructions are normally available mid-August.
  • When you have academically registered, please call into the Fraser Building with the full application form and ask to speak with a member of the Financial Aid Team at Student Services desk or, if this is not possible, please contact the Financial Aid Team on 0141-330-2216/8778 or at reg.finaid@admin.gla.ac.uk to make alternative arrangements.
  • You will be contacted via student email when the application is ready for collection and it is your responsibility to return it to the bank.
  • If you are applying for funds to cover some/all fees, please notify the Financial Aid Team when you hand in your full application for signature. Failure to do this may result in the funds being returned to the bank, and you being liable for the full cost.
  • When you receive the fee payment schedule from the bank, please forward a copy to the Financial Aid Team.
  • If you are applying for assistance towards fees and the bank rejects the application for any reason, you will be liable for the full costs of any outstanding fees. 

Important:

Any amount awarded for fees will be paid direct to the University for the Financial Aid Team to apply to your student record.

We will not apply the tuition fees to your student record until we have seen the full application form. This is to ensure that the Financial Aid Team apply the correct tuition fee amount to your record.

To fully register (i.e. academic & financial) you are required to make a tuition fee payment. This means that if you are taking a Professional and Career Development Loan, then this must be fully approved at the time of registration, otherwise you will need to make the initial payment up front in order to fully register.

 


Student Loans Company (SLC) Information and Frequently Asked Questions

How do I get paid?

Sign and return your loan paperwork to Student Finance/SAAS.

Enter your Student Support Number (13 characters) from your loan paperwork on MyCampus when completing registration.

Complete registration on MyCampus.

The University of Glasgow will confirm your registration to the SLC, who will release your maintenance loan.

When will I be paid?

Provisional payment dates will be listed on your loan paperwork however before you can receive payment you must complete registration on MyCampus.

After you complete registration on MyCampus it can take approximately 8 working days for your payment to reach you.  Subsequent payments should reach you closer to the dates listed on your loan paperwork.

My maintenance loan payments are incorrect. Contact Student Finance or SAAS.
I am repeating a year of study, what do I do?

Create a support call via your MyGlasgow page providing as much detail as possible and assign to the Financial Aid team within the Registry.

The Financial Aid team will then submit a Change of Circumstance request on the SLC system to update your loans.

If you are repeating on an Exams Only basis you are not eligible for Student Loans.

If you are repeating on a part time basis you may not be entitled to Student Loans, depending on the circumstances.  For example, if you are only enrolled on semester 2 courses you may only be eligible for loans for that part of the year.

Student Finance has told me the University needs to submit a Change of Circumstances. Create a support call via your MyGlasgow page providing as much detail as possible and assign to the Financial Aid team within the Registry.
The University has contacted me regarding a tuition fee debt but I have a fee loan from the SLC.

Make sure your 13 character Student Support Number is recorded on MyCampus.

Check your loan paperwork and MyCampus fees to ensure you have loans for the full fee.

Create a support call via your MyGlasgow page providing as much detail as possible and assign to the Financial Aid team within the Registry.

The University is charging fees for my final year but my course on the Student Loans system doesn't allow me to take out a fee loan.

Please contact the financial aid team, who should be able to create and assign you to a course which includes fee loans for your final year.


I was supposed to be overseas for the full year but have returned early.

Please notify your course admin contact, financial aid team and MRIO Go Abroad team via email.

Please note your fees for the year will increase if you return early however these can normally be covered by an SLC tuition fee loan if you notify the financial aid team.

I want to withdraw from my studies.

Please liaise with your advisor of studies and course admin contact and submit a formal withdrawal request.

Please consult the refund policy for information on your tuition fee liability in event of a withdrawal from studies.


I am transferring to the University of Glasgow from another University.

Make sure your 13 character Student Support Number is recorded on MyCampus. 

Create a support call via your MyGlasgow page asking for a Transfer In Change of Circumstances to be submitted to the SLC.  Assign to the Financial Aid team within the Registry.

I am transferring to another University and leaving the University of Glasgow. Please follow the withdrawal process as above and ask your new University to submit a Transfer In Change of Circumstance via the SLC portal.

When creating a support call via MyGlasgow please include your name, student number and SLC student support number (13 characters).


Dental Student Support Grant (DSSG)

Dental students at the University of Glasgow can apply for a grant of £4,000 a year from second year onwards to help with the cost of their studies. This is called the Dental Student Support Grant (DSSG).

Full information including the application form is available on the Scottish Government's webpages.

The application deadline for 2018/19 is 31st December 2018 however an early application is recommended.

Students awarded DSSG will receive two instalments of £2000, at the end of September and the end of January (will differ if you apply late), paid direct via Financial Aid on MyCampus.  Any students awarded DSSG must ensure they enter UK bank details in MyCampus.