PIP accessibility statement

This accessibility statement applies to the University of Glasgow’s PIP System.

Using this service

The PIP System is run by The University of Glasgow. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • Navigate most of the service using just a keyboard
  • Navigate most of the service using speech recognition software
  • Listen to most of the service using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of this service aren’t fully accessible:

  • The Word document templates use tables that you may not be able to tab through
  • The Word document templates use Word forms that may not be accessible to your screen reader

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you in 5 days.

British Sign Language

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.

Find out more about BSL assistance: contactSCOTLAND

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:

We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Issues with Word documents

Our Word document templates don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

Non-compliance with the accessibility regulations

The Word document templates fail WCAG Success Criterion 2.4.3 Focus Order.

What we’re doing to improve accessibility

All new developments will be tested for accessibility. We have, where possible, adjusted the application to fit with the WCAG 2.1 AA guidelines and will continue to do so where we find areas that are non-compliant. We have many users still using an older version of Word but we plan to upgrade these templates to the latest version for the 2023-24 academic session.

Preparation of this accessibility statement

This statement was prepared on 18 September 2020. It was last updated on 21 November 2023.

This website was last tested on 14 September 2020. The test was carried out by the University of Glasgow’s Business Systems Team and assessed against the WCAG 2.1 AA guidelines.

This page was last updated 23 November 2023.