Spotlight service alerts
Moodle Login Issue
Last updated: Tue Oct 26 8:51
We are aware of an issue affecting the time it takes to login to Moodle for some users at peak times.
Specialists are working to resolve this as quickly as possible, we apologise for any inconvenience.
Zoom Update Policy
Last updated: Mon Oct 11 9:41
From 1 November 2021, your Zoom software must be no more than nine months behind the current version. From that point on, you will be prompted to update your software if your version falls behind this nine-month window.
To prepare for the new schedule, please update to version 5.5.0 or later by 1 November 2021.
As always, we recommend that you regularly download and update to the latest version of the Zoom software by checking for updates within the Zoom client or by navigating to zoom.us/download to take advantage of the latest security and functionality features.
This policy will affect the following products, below are the oldest possible versions as of November 2021:
Zoom Client: Windows, macOS, Linux, iOS, and Android (5.5.0)
Zoom Rooms (5.5.0)
Zoom Rooms Controller (5.5.0)
Zoom Phone Appliances (5.6.0)
Outlook Plug-in (5.5.1)
Browser Scheduler Extensions for Chrome (1.6.3) and Firefox (2.1.13)
VDI Client (5.5.0)
Virtual Room Connector (4.4.6)
Meetings Connector (4.6.3)
Recording Connector (3.8.41)
Client SDK (5.5.0)
Visit support.zoom/us for more information.
Moodle maintenance
Last updated: Wed Oct 27 20:01
Moodle will be unavailable on Thursday 28th October between 19:00 - 20:00 UK time, due to essential maintenance. Apologies for any inconvenience.
Security advice
Last updated: Tue Oct 20 15:18
IMPORTANT!
The Internet is awash with bogus emails containing viruses, malicious code or attempts to 'phish' your details by requesting you to 'revalidate' your account and appearing to come from the University, Student Loans Company, businesses, banks, and other carriers, friends,colleagues and other staff and students in the University etc.
Please treat All unsolicited email with suspicion, even if the sender appears to be an organisation or person that you think you can trust. If you are in any doubt whether opening something is safe, contact the IT Helpdesk. The University will NEVER ask you for your details via e-mail
Please be aware that scammers can call you on the phone pretending to be some form of support service like the IT Helpdesk, Microsoft or other company. If you are in any doubt of the identity of a caller please contact the Helpdesk directly yourself.