Spotlight service alerts

Spotlight service alerts

Macs - latest OS (Big Sur) and new hardware range

Last updated: Thu Dec 10 11:30

We are aware of the exciting new Apple range announced recently and the latest version of MacOS (known as Big Sur) and we are working quickly to understand any compatibility issues with our services and systems.

Further Information will be posted as it becomes available.

Security certificate issue when accessing some web services

Last updated: Tue Jan 19 13:47

An issue arose on Friday 15 Jan 2021 causing problems with access to some web-based services, due to a security certificate issue (QuoVadis Global SSL ICA G3 intermediate certificate). This manifests as a security warning e.g. "your connection is not private". This was due to a particular type of certificate being revoked unannounced that morning by the provider. Work has been in progress by UofG IT Specialists to implement a new certificate across affected UofG services. This is already complete for the majority of our services and work continues to complete any still remaining.

Security advice

Last updated: Tue Oct 20 15:18

IMPORTANT!

The Internet is awash with bogus emails containing viruses, malicious code or attempts to 'phish' your details by requesting you to 'revalidate' your account and appearing to come from the University, Student Loans Company, businesses, banks, and other carriers, friends,colleagues and other staff and students in the University etc.
Please treat All unsolicited email with suspicion, even if the sender appears to be an organisation or person that you think you can trust. If you are in any doubt whether opening something is safe, contact the IT Helpdesk. The University will NEVER ask you for your details via e-mail

Please be aware that scammers can call you on the phone pretending to be some form of support service like the IT Helpdesk, Microsoft or other company. If you are in any doubt of the identity of a caller please contact the Helpdesk directly yourself.