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Filestore issue- Student PCs and Glasgow Anywhere Desktop
Last updated: Fri Dec 2 9:23
The Student PC log-in issue from the morning of 01/12/2022 has been resolved and was due to a hardware failure. However, because of the failure, student filestore, (H and M drives), needs to be restored from backup.
This process is already underway but may take up to 48 hours. While this takes place, your filestore may be temporary unavailable. As a result the Glasgow Anywhere Student Desktops are also still unavailable.
This issue does not affect files stored on OneDrive.
We apologise for any inconvenience.
Last updated: Mon Oct 24 8:47
IMPORTANT! The Internet is awash with bogus emails containing viruses, malicious code or attempts to 'phish' your details by requesting you to 'revalidate' your account and appearing to come from the University, Student Loans Company, businesses, banks, and other carriers, friends, colleagues and other staff and students in the University etc.
Please treat All unsolicited email with suspicion, even if the sender appears to be an organisation or person that you think you can trust. If you are in any doubt whether opening something is safe, contact the IT Helpdesk.
The University will NEVER ask you for your details via e-mail
Please also be aware that scammers can call you on the phone pretending to be some form of support service like the IT Helpdesk, Microsoft or other company. If you are in any doubt of the identity of a caller please contact the Helpdesk directly yourself.