Spotlight service alerts

Spotlight service alerts

Security advice

Last updated: Tue Oct 20 15:18

IMPORTANT!

The Internet is awash with bogus emails containing viruses, malicious code or attempts to 'phish' your details by requesting you to 'revalidate' your account and appearing to come from the University, Student Loans Company, businesses, banks, and other carriers, friends,colleagues and other staff and students in the University etc.
Please treat All unsolicited email with suspicion, even if the sender appears to be an organisation or person that you think you can trust. If you are in any doubt whether opening something is safe, contact the IT Helpdesk. The University will NEVER ask you for your details via e-mail

Please be aware that scammers can call you on the phone pretending to be some form of support service like the IT Helpdesk, Microsoft or other company. If you are in any doubt of the identity of a caller please contact the Helpdesk directly yourself.

‘Medial’ video service: maintenance Fri 30 Oct 0900-1100

Last updated: Mon Oct 26 8:30

The University 'Medial' server will be unavailable on Friday 30 October from 0900-1100, to allow for essential maintenance. This means that students and staff will be unable to play or upload video using the Medial service within Moodle - including student video assignments.

Other video services such as Echo360 and Zoom will not be affected.

Printing and filestore maintenance: Sat 31 Oct – Sun 1 Nov

Last updated: Wed Oct 28 9:05

Access to the following services will be ‘at risk’ from Saturday 31 Oct 0900 to Sunday 1 Nov 2100, owing to essential maintenance work:
  • Student and Staff Print service
  • Student Filestores on student computers or remote desktop services, including H or M home network drive, P drive, etc.
This means that there may be some interruptions to these services during this time period. Students should save work frequently.
 
This will not affect access to Onedrive - University of Glasgow (Onedrive for Business)
 
Apologies for any inconvenience this may cause.