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Email issues
10:19 20/11/2019
The problem affecting access to Webmail has now been resolved by Microsoft. Performance with searching while using the Outlook desktop app has also improved. We are however continuing to monitor these issues.
Change to CoreHR log in page
17:23 05/11/2019
From Wednesday 6 November the CoreHR log in page is changing to match the one used for some other UofG systems. This is to enable security improvements now and in the future. You should still access CoreHR in the same ways: via the shortcut on your desktop or the MyGlasgow Staff Portal.
MacOS 10.15 Catalina
UPDATED 10:27 10/10/2019
Information Services advises that Mac users do not upgrade to the latest version (macOS 10.15 Catalina).
So far we have identified vendor related issues with Endnote and SPSS. We have however, provided a compatible VPN client.
https://www.gla.ac.uk/myglasgow/it/vpn/#/downloadvpnclientforyourdevice
Note that Catalina is 64 bit only so anyone currently using 32 bit applications will encounter problems if they upgrade. Mac uses can find out if your apps are 32 or 64 bit by visiting https://www.macworld.com/article/3393161/how-to-find-out-if-your-mac-software-is-32-or-64-bit.html
We are continuing testing and will update and clarify this information as it becomes available.