Can't use self service?
> Call us: +44 (0)141 330 4800
Monday - Friday 09:00 - 17:00 BST
Spotlight service alerts
Automated Enrolment into MyMac for Apple devices
Last updated: Mon Sep 16 8:58
From Monday 16 September, all Apple desktops, laptops and iPads registered with the University will be automatically enrolled into our MyMac management service when they update to the latest operating system.
Please ensure that the enrolment process is not interrupted, or you may need help from IT colleagues to complete the setup.
This does not currently apply to colleagues in the College of Science and Engineering.
If you have any questions or need help, please send an email to the MyMac support team.
Security advice
Last updated: Wed Mar 6 9:11
IMPORTANT! The Internet is awash with bogus emails containing viruses, malicious code or attempts to 'phish' your details by requesting you to 'revalidate' your account and appearing to come from the University, Student Loans Company, businesses, banks, and other carriers, friends, colleagues and other staff and students in the University etc.
Please treat All unsolicited email with suspicion, even if the sender appears to be an organisation or person that you think you can trust. If you are in any doubt whether opening something is safe, contact the IT Helpdesk.
The University will NEVER ask you for your details via e-mail
Please also be aware that scammers can call you on the phone pretending to be some form of support service like the IT Helpdesk, Microsoft or other company. If you are in any doubt of the identity of a caller please contact the Helpdesk directly yourself.