My Class Reps accessibility statement
This accessibility statement applies to the University of Glasgow’s My Class Reps website (previously called Student Voice).
Using this website
This website is run by The University of Glasgow. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website aren’t fully accessible.
Files uploaded by staff or students may not be accessible. For example, you may not be able to listen to some PDF files and some videos may not have closed captions, subtitles, or a transcript.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:
We’ll consider your request and get back to you in 5 days.
For content uploaded by students or staff, you can also contact them directly to request the information in a different format. If you require assistance to do this, please contact the IT Helpdesk using the contact information above.
British Sign Language
BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.
Find out more about BSL assistance: contactSCOTLAND
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Issues with user-uploaded content
- A feature of the website is allowing students and staff to upload their own content which can be viewed by other users. We are unable to control the accessibility of some of this content. For example, some videos may not contain subtitles, closed captions or a transcript and you may not be able to use a screen reader with all PDF files.
- We encourage all users to upload accessible content and we provide a link to the University’s Digital Accessibility Guide to all users who can upload files.
Non-compliance with the accessibility regulations
- Some user-uploaded content that may contain 'link' text may not make sense when read on its own (for example if the words "click here" are only used). This means that the links do not make sense when they are taken out of context, and for some links it is not possible to know what the purpose of the link is. This does not meet WCAG 2.4.4. It is very difficult to control/govern user-uploaded content. However, guidance on digital accessibility regulations has been circulated amongst staff and students to guide on such matters.
- There may be PDF and Word documents which have been uploaded by end users which may not meet accessibility standards - for example, they may not be structured so they are accessible to a screen reader. The accessibility regulations don’t require fixs PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Guidance has been provided to all users on the importance of Digital Accessibility and the importance of ensuring any content which is to be shared / hosted on the My Class Reps application should conform to the accessibility regulations, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
- There may be pre-recorded video or audio media which has been uploaded by end-users before 23 September 2020 and may not be accompanied with a text alternative, captions, audio description, or sign language interpretation. There is no requirement to provide alternative, captions, audio description, or sign language interpretation to content pre-dating 23 September 2020. However, all users of the application will be encouraged to ensure that any pre-recorded video or audio which is to be shared via application should conform to the accessibility regulations, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
What we’re doing to improve accessibility
All new developments will be tested for accessibility and, where required, the application will be further enhanced to comply with the WCAG 2.1 AA guidelines. Feedback from users is important also help improve the accessibility of the application. If you experience an accessibility issue with the application or would like to provide general feedback to aid further improvements, please use the contact details provided above.
Preparation of this accessibility statement
This statement was prepared on 8 September 2020. It was last updated November 2023.
This website was last tested on 28 July 2022. The test was carried out by University of Glasgow IT Services.
The tests were carried out manually and using the Lighthouse automatic testing tool. All pages of the website were tested.
This page was last updated 9 November 2023.