MyCampus accessibility statement

This accessibility statement applies to MyCampus (the Applicant, Student and Staff facing website for managing the Student Lifecycle from Application through to Graduation), which is hosted and maintained by the University of Glasgow.

Using this website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts by altering your browser settings
  • zoom in up to 300% without the text spilling off the screen by altering your browser settings
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • The Administrative functions of PeopleSoft including but not limited to the Application Designer, Data Mover, Change Assistant, PeopleTools Test Framework (PTF), Change Impact Analyzer, and administrative SQR reports delivered with PeopleTools such as the Cross Reference reports, are not accessible products.
  • The PeopleTools online product – PeopleSoft Update Manager - is not accessible.
  • The reporting tools delivered withPeopleTools, such as BI Publisher or SQR, are capable of generating code that meets the applicable provisions of WCAG 2.0 when used in accordance with their written documentation.
    • Delivered application SQR and Crystal reports are considered to be samples. These reports are intended for printing purposes only and therefore are not accessible.
    • The content contained within these delivered reports may be obtained and viewed through an alternative accessible means such as an online page or query.
    • To create accessible reports, manually create an RTF layout following the guidance in the "Designing Accessible Reports" section of the BI Publisher Report Designer's Guide.
    • HTML and PDF are the supported output types for consuming accessible reports.

What to do if you can't access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Web: UofG Helpdesk 


Call: 0141 330 4800

We’ll consider your request and get back to you in 5 days.

British Sign Language

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.

Find out more about BSL assistance: contactSCOTLAND

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: 

Web: UofG Helpdesk 


Call: 0141 330 4800

We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

  • This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Issues with Technology

  • Fluid contains some widgets such as, the landing page drop down, that are incorrectly marked up as buttons and do not have the correct keyboard operations associated with them. This issue is with Oracle and Bug 18414506 is tracking this issue.
  • Text can be resized up to 200% without loss of content or functionality. The exception to this is with Fluid pages on Apple iOS where Pinch zoom is disabled. This issue is with Oracle as Bug 18907564.
  • Currently, with Accessibility Settings turned on, Applicants in Self Service cannot click on their To Do Lists. In order to get round this, Accessibility Settings should be turned off. This issue is with Oracle as Bug 30030403 and will be fixed in a future PeopleTools upgrade.
  • This product has been tested to ensure a consistent UI, however
    • PeopleTools has some inconsistencies between its classic UI compared to the new Fluid UI available from 8.54 onwards. The entire user experience is different with Fluid pages. A user can navigate between classic PIA and Fluid which can result in an inconsistent UI. However, the Fluid Header and NavBar are available in both classic and Fluid to help with a consistent UI.
    • The University of Glasgow aims to make the Applicant and Student experiences consistent, and this should be in place in the near future.

Those issues that are being worked by Oracle are beyond our control, however Oracle is a respected organisation and one which treats accessibility issues with a high degree of importance.

As previously stated, the University of Glasgow aims to make Accessibility changes as soon as practically possible.

Issues with text

  • In the student facing areas of the system, some of the items on the page do not have the 'hover-over' information to describe the purpose of the item. During the redevelopment of these pages, we will endeavour to provide this accessibility functionality.

Issues with PDFs and other documents

  • Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.
  • The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services
  • Where possible, any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images, video and audio

  • We are not aware that there are any issues with images, however if we are made aware of any image issues, we will aim to rectify any issues as soon as is practically possible.
  • We do not use audio message to convey content within MyCampus.

Issues with interactive tools and transactions

  • We are not aware of any issues within this area.

Navigation and accessing information

  • Navigation within the MyCampus system is restricted by roles and permissions appropriate and granted to each user via the product security system.

How we tested this website

This accessibility statement is based on the published Oracle Voluntary Product Accessibility Template.

Which describes:

• The extent to which the product conforms to the Web Content Accessibility Guidelines (WCAG) 2.0 'A' and 'AA' levels as described, and the applicable U.S. Section 508 standards, subject to Oracle's interpretation of those standards.

• For more information regarding the accessibility status of this product or other Oracle products, see Oracle's Accessibility Program or contact:

What we’re doing to improve accessibility

The development of any new functionality for MyCampus will be carried out in such a way that it meets accessibility standards. We will also liaise with the supplier of our product, Oracle, in order that we’re aware of any accessibility alterations/improvements which are made available by them.

Preparation of this accessibility statement

This statement was prepared on 24 August 2020. It was last updated on 26 January 2024.

This page was last updated 29 January 2024.