Travel Approval Portal accessibility statement

This accessibility statement applies to the University of Glasgow’s Travel Insurance System.

Using this website

The Travel Approval Portal is run by The University of Glasgow. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Cover note PDFs issued before 17th of September 2020 contain tables that may not be navigable to some screen readers.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 5 days.

British Sign Language

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.

Find out more about BSL assistance: contactSCOTLAND

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:

We’ll consider your request and get back to you in 5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Issues with PDF documents

  • Cover note PDFs issued before 17 September 2020 contain tables that may not be navigable to some screen readers.

Non-compliance with the accessibility regulations

What we’re doing to improve accessibility

All new developments will be tested for accessibility. We have, where possible, adjusted the application to fit with the WCAG 2.1 AA guidelines and will continue to do so where we find areas that are non-compliant.

Preparation of this accessibility statement

This statement was prepared on 18 September 2020. It was last updated on 21 November 2023.

This website was last tested on 15 September 2020. The test was carried out by the University of Glasgow’s Business Systems Team and assessed against the WCAG 2.1 AA guidelines.

This page was last updated 23 November 2023.