How do I make an appointment to speak to an Adviser of Studies in the College of Arts & Humanities?

Simply contact the Arts Advising Team at arts-advising@glasgow.ac.uk We will be able to speak to you either via email or via a Zoom online call or over the telephone or, if the regulations about physical distancing allow it in future, face to face. We are your first port of call for any advising and pastoral questions, and can also forward your query to an Adviser of Studies or to the Chief/Assistant Chief Adviser, so that there will always be a continuity in your conversation with the Arts Advising Team. Please get in touch! We are here for you all-year round, Monday-Friday, 9 am – 4 pm. For any queries, concerns, questions, we are very happy to help you.

I am struggling – what do I do?

Please visit Student Wellbeing & Financial Support here you can find information about where to go to and what to do for issues of mental health, disability, and financial support.

Who can I contact for help? Who do I contact about academic issues?

The Arts Advising Team is always available and will direct you to an appropriate University Service (such as Disability Services, Student Services, Financial Aid Team, Counselling and Psychological Services). You may also go directly to see them. For academic issues:

  • If your query has to do with specific courses (for example, what are the set texts for the Philosophy 1A course?): go to the relevant Course Convener or Course Administrator. If your query has to do with change of direction in your degree (change of academic plan): contact the Arts Advising Team (arts-advising@glasgow.ac.uk)
  • If you are considering withdrawal from the University or transfer to another College: contact the Arts Advising Team (arts-advising@glasgow.ac.uk)

How do I update my student record including changing my name/gender or address?

Please see the MyCampus How-To-Guides on the Student Services Enquiry Team webpages.

Where can I get a copy of my Transcript (HEAR)?

Information on how to obtain a copy of your Transcript (HEAR) can be found on the Transcripts page within the Student Services Enquiry Team webpages.

Who do I contact about a replacement campus card?

Information on how to obtain a replacement campus card can be found on the Student Services Enquiry Team webpages.

Pre-Honours queries (Years 1 & 2)

If you have a query at pre-Honours level about any aspect that relates to your studies (for example, you may wish to discuss a general academic issue you have regarding course choices or a specific administrative problem regarding MyCampus or a wellbeing issue), all you need to do is contact the Arts Advising Team, by email or by phone and explain the situation.  We can also advise you on:

  • Readmission into the College of Arts & Humanities
  • College transfers
  • General advice and information
  • Information regarding College policies
  • Repeating a year in the College of Arts & Humanities
  • Updating your student record in MyCampus
  • Withdrawal from the University

If appropriate, we will forward your message to a Senior or Chief Adviser or ask one of the Advisers to make an appointment with you by telephone or video call.

If, on the other hand, you have a specific academic issue with a particular course (for example, submission of coursework or information about set texts and reading lists), the right person to contact would be the convener or the administrator of the course in question. You can find the relevant subject contacts here:

School of Critical Studies for subject level advice for English Literature, Scottish Literature, English Language and Linguistics, Theology and Religious Studies.

School of Humanities for subject level advice for Archaeology, Celtic Civilisation, Classic Civilisation, Digital Media and Information studies, History, Gaelic, Classics, Greek, Latin and Philosophy.

School of Culture and Creative Arts for subject level advice for Music, Theatre studies, Film and Television Studies, History of Art.

School of Modern Languages and Cultures for subject level advice for French, Italian, Spanish, Czech, Chinese (Mandarin), German, Polish, Portuguese, Russian and Comparative Literature.

Honours queries

Honours-related academic queries (for example, selection of Honours courses, induction meetings at Honours level, information about set texts and reading lists for Honours courses or specific regulations that pertain to your Honours subject-area or submission of coursework) and any wellbeing issues should be addressed in the first instance to the relevant Honours convener or Honours administrator in the relevant subject area. They will deal with your query and only refer your case to the Arts Advising Team in situations relating to:

  • Academic plan change
  • Progression from Junior to Senior Honours
  • Requests for a repeat year or for re-admission into the College of Arts & Humanities
  • Requests for change of status (full time/part time), and similar issues which need to be dealt with at College level rather than at subject-area level
  • Junior Year Abroad queries should be directed to Go Abroad or your Honours administrator.
  • Language Year Abroad queries should go to your Honours administrator.