Who do I contact about issues with SAAS?

For most issues you should contact SAAS directly, but you can also contact the Accounts Receivable Team at mycampus-fees@glasgow.ac.uk 


Who do I contact about issues with SLC/SFW/SFNI/SFE/US Federal Loans?

For most issues you should contact your funding body directly but you can also contact the Financial Aid Team at reg.finaid@glasgow.ac.uk  


Who do I contact about Financial Aid?

For information on Financial Aid/ Hardship funds/Discretionary funds and Childcare fund applications please see our Funds page.


How do I manage my financial records?

Please see these Student Financial Information pages. For information on how to make fee payments/ set up a direct debit or manual payment plan/ print receipts/Add bank account details please visit the Student Services Enquiry Team webpages.


Who do I contact about Fee Refunds/ Direct debits and card payments?

Who do I contact about instalment options for paying my fees?/ problems with an agreed payment plan /balance enquiries?

How do I apply for Council Tax Exemption?

For information on Council Tax Exemption please visit the Student Services Enquiry Team Council Tax Exemption page.


How can I obtain a bank letter or letter to prove that I am a student?

To obtain a Certifying Letter confirming your student status please visit the Certyifying Letter page within the Student Services Enquiry Team webpages.