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  • Delivering Value for Glasgow
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  • The Transformation Team

The Transformation Team

  • Delivering Value for Glasgow
  • Change Network
  • Assessment and Feedback Project Webpage
  • Transformation Communications and Engagement Hub
  • Automation
  • Digital Experience

We are a team of UofG staff helping the institution support and sustain positive change for the University community.

We focus on projects and initiatives which improve the staff experience, the student experience, or both.
If you have any questions, we'd love to hear from you! 

  • Contact our team
  • Join our Change Network
  • Visit our Communications & Engagment hub

Assessment and Feedback

We are supporting the University to develop a sector-leading, evidence-based inclusive approach to assessment and feedback that enables our students to be lifelong, self-regulated learners and to actively contribute to assessment and feedback processes. At the heart of our approach will be meaningful, diverse, and inclusive assessment that is responsive to changes in higher education and the workplace.

  • Visit our dedicated project page
  • Contact our project team
  • Sign up to the Change Network for regular updates

 

Automation

Part of the transformation agenda within the University is to explore new ways of working.  We are currently running an Automation proof of concept.  This means we are building and deploying virtual workers to help reduce the pressure on teams who manage the high volume administrative tasks that are essential to the smooth running of services.  Adding virtual workers to teams means that time can be freed up to focus on other activities.

  • Visit our dedicated project page
  • Contact our project team

Digital Experience Team

We work in the intersection between human empathy and technology.

The Digital Expereince Team works to unlock the potential of UofG's digital platforms, utilising many years of collective experience, innovation and collaborative problem solving.

Meet the team

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UofG Life

Our priority is to develop and maintain a core University app to improve our student experience and help connect our global community. The UofG Life app provides features such as your timetable, clubs & societies, find a space & many more. Find out crucial information and access services in real-time. It is a must-have mobile product built by students, for students.

  • Visit our dedicated project page
  • Contact our project team
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Support for Timetabling and Teaching Planning AY23-24

We are supporting the University's Timetabling & Teaching Planning for the 23-24 academic year. This includes supporting the Timetabling & Room Allocations process changes for AY23-24.

  • Visit the Timetabling & Teaching Planning pages

 

Designing the User Experience

We use design-based approaches such as business and service design, user research, designing thinking, and UX to help us design new solutions that meet the needs of the people we are designing for.

  • What is Designing the User Experience?
  • Design methods
  • Persona library

Modern Ways of Working

Guidance on tools and techniques that can be used to overcome a variety of challenges. Our webpages provide information on the latest working practices designed to simplify and improve the delivery of change on both a small and large scale.

  • Modern Ways of Working home  
    • Building Effective Teams
    • Working In Agile
    • Delivering and Supporting Change

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Contact our Team

Director of Business Change- Ciara Lightbody

Director of Programme Delivery- Sarah Quinn

Head of Automation - Jennifer Robertson

Academic Lead- Dr Amanda Sykes

Head of Change Delivery - Dougie McIntosh

Ideas? Questions? Team mailbox

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