Mastering the Automation Revolution: 7 Months of Insights and Wisdom
In this latest LinkedIn article Jennifer Robertson, Head of Automation shares her experience and lessons learned by the team from the past 7 months.
We are a team of UofG staff helping the institution support and sustain positive change for the University community.
We focus on projects and initiatives which improve the staff experience, the student experience, or both.
If you have any questions, we'd love to hear from you!
"Like many research-intensive institutions, the University of Glasgow has in place a small team to facilitate transformation across a range of different functions.
Our initiative focuses on a small number of projects intended to make our operations more efficient, while also improving the experience of staff and students"
David Duncan, Chief Operating Officer, and University Secretary
Automation
The Automation Service is part of the Transformation portfolio and uses automation technology to help people do their jobs, reduce transactional work and release time to focus on more value add activities.
Assessment and Feedback
We are supporting the University to develop a sector-leading, evidence-based inclusive approach to assessment and feedback that enables our students to be lifelong, self-regulated learners and to actively contribute to assessment and feedback processes. At the heart of our approach will be meaningful, diverse, and inclusive assessment that is responsive to changes in higher education and the workplace.
- Visit our dedicated project page
- Contact our project team
- Sign up to the Change Network for regular updates
Business & Service Design
The University is a complex environment, with people, processes, and systems operating collaboratively. Our services enable students and staff to achieve goals, but user expectations and the needs of the organisation continue to evolve. That’s where design comes in.
Assessment & Feedback: GCAT [Grade Capture Aggregation Tool]
UofG Life
Our priority is to develop and maintain a core University app to improve our student experience and help connect our global community. The UofG Life app provides features such as your timetable, clubs & societies, find a space & many more. Find out crucial information and access services in real-time. It is a must-have mobile product built by students, for students.
Support for Timetabling and Teaching Planning AY23-24
We are supporting the University's Timetabling & Teaching Planning for the 23-24 academic year. This includes supporting the Timetabling & Room Allocations process changes for AY23-24.
Modern Ways of Working
Guidance on tools and techniques that can be used to overcome a variety of challenges. Our webpages provide information on the latest working practices designed to simplify and improve the delivery of change on both a small and large scale.
Digital Experience Team
We work in the intersection between human empathy and technology.
The Digital Expereince Team works to unlock the potential of UofG's digital platforms, utilising many years of collective experience, innovation and collaborative problem solving.
News
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25 Jul
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08 Jun
A message from our new Executive Director
Arriving only a few weeks ago, Nadia Ness is relishing her introduction to the University and is delighted, as Executive Director, to lead our transformation goals and ambitions. -
19 Jun
Update on the University’s Timetabling Project
This article is an update on the University’s Timetabling Project, from sponsors Professor Frank Coton & Professor Moira Fischbacher-Smith.
Contact our Team
Executive Director of Transformation - Nadia Ness
Director of Business Change- Ciara Lightbody
Director of Programme Delivery- Sarah Quinn
Ideas? Questions? Team mailbox
