We are a team of UofG staff helping the institution support and sustain positive change for the University community.
We focus on projects and initiatives which improve the staff experience, the student experience, or both.
If you have any questions, we'd love to hear from you!
Part of the transformation agenda within the University is to explore new ways of working. We are currently running an Automation proof of concept. This means we are building and deploying virtual workers to help reduce the pressure on teams who manage the high volume administrative tasks that are essential to the smooth running of services. Adding virtual workers to teams means that time can be freed up to focus on other activities.
Our priority is to develop and maintain a core University app to improve our student experience and help connect our global community. The UofG Life app provides features such as your timetable, clubs & societies, find a space & many more. Find out crucial information and access services in real-time. It is a must-have mobile product built by students, for students.
Support for Timetabling and Teaching in 2021/22
We are supporting the University's learning and teaching planning for the 2021-22 academic year. The remit includes learning and teaching for all undergraduate students, postgraduate students, and taught programmes.
Designing for Services and the User Experience
We focus on understanding the perspective of the person who experiences a problem and their needs. Design-based approaches such as service design, designing thinking and UX, help us to design new solutions that meet the needs of the people we are designing for.
Modern Ways of Working
Guidance on tools and techniques that can be used to overcome a variety of challenges. Our webpages provide information on the latest working practices designed to simplify and improve the delivery of change on both a small and large scale.