Course structure

This course is designed to help you develop the skills and mindset necessary to successfully lead change management efforts within an organisation. It covers the following topics:

Week 1: Change Management Building Blocks

Week 2: Complexity of Managaing and Communicating Change

Week 3: Theory Informing Practice

Week 4: Fundamental Change Management Models

Week 5: Building the Case for Change

Week 6: Leadership Membership Exchange (LMX) and the role of coaching

Week 7: Managing Cultural Change

Week 8: Business Process Re-engineering (BPR)

Week 9: Forcefield Analysis; managing blockers and enablers of change

Week 10: Project Management

By the end of this course, you will have a better understanding of how to navigate the challenges of change management, create a vision for change, and effectively lead others through the process.

Assessment

For the assignment you are to act as a change manager for an international engineering firm seeking to move from a transactional, bureaucratic leadership culture to a transformational, collaborative one, while upgrading poorly integrated business systems. Prepare a consultancy report that helps the organisation understand key change management issues and consider how executives should approach this dual change initiative. Full briefing guidance is available in the assignment brief on Moodle.

The assessment component is optional, where learners completing this course solely for CPD may choose not to submit the assessment. Learners who submit and pass the assessment component will be awarded 10 Academic Credits. 

Meet The Team

This course is designed by David Potter and Ramona Blanes.

David Potter is adjunct lecturer at the business school and has over 25 years’ experience leading change in complex operational environments. David holds an MBA and a PhD. He has led multiple service teams and brings extensive line management and change management expertise. A published author he combines practical change leadership with academic insight, specialising in organisational culture, soft leadership skills and cultural change. He develops training and education programmes and provides cultural change frameworks, toolbox seminars and coaching services. Client case studies illustrating David’s work are available at www.culturalchange.co.uk. David is also a qualified business researcher, advanced behavioural change trainer and cultural change coach/mentor.

Ramona is a former corporate and investment banker and a strategic change consultant who has worked in Asia and Europe for over twenty years prior to joining the University of Glasgow. She researches and lectures in the areas of change and reforms, financial technology, public value, and reverse innovation. She has also published articles in the field of tourism management. Ramona has led various change management, public sector transformation, and FinTech workshops in Southeast Asia and China. She is actively working with public and third sectors in Southeast Asia to improve the socio-economic developments and well-being of marginalised communities. Ramona is currently the Master of Global Business (MGB) Programme Leader. 

Course alteration or discontinuation
The University of Glasgow endeavours to run all courses as advertised. In exceptional circumstances, however, the University may withdraw or alter a course. For more information, please see: Student contract.