Policy Home

The Essentials

If your circumstances are affecting your work or your ability to complete assessments, the University can help. Seeking support will not count against you and a range of options are available:

• If something significant is affecting your work and so you need extra time for your assessments, or cannot attend an exam, submit an Extenuating Circumstances (EC) claim within 5 working days of the assessment date, through the Extenuating Circumstances Portal.
• A successful EC claim for coursework means that then if extra time is possible for your assessment we will grant you a short period to finish your work. Alternatively, we may give you an attempt later in the year.
• A successful EC claim for exams means you will either be given an attempt later in the year or if you sat an exam you now realise you were too unwell to sit, you can ask for the attempt to be cancelled.
• You can alternatively use a Delayed Assessment Permit (DAP) if you just need up to 5 more working days on a piece of coursework at Extenuating Circumstances Portal. You have 3 each academic year and no evidence is needed.
• Not sure who to contact or what to do? Email extenuatingcircumstances@glasgow.ac.uk and we will put you in touch with the right person.

Who this policy covers

This policy applies to all undergraduate and postgraduate taught students, including exchange, visiting and online students, and applies to any assessment that contributes to a taught course.

If you are a postgraduate research student, extensions and suspensions for your thesis work differently: see the PGR Code of Practice. However, this policy still covers any credit-bearing courses you take as part of your research degree

If you are on a programme accredited by a professional body (for example Medicine, Dentistry, Veterinary Medicine or Nursing), all of this policy applies to you, but some assessments, such as placements and clinical examinations, may have extra requirements can be given. Your School will tell you where that is the case.

This page applies to assessments from September 2026 and replaces all previous Extenuating Circumstances guidance. We keep it under review, and it always shows the current position.

Which route do you need?

There are two routes for most situations.

Delayed Assessment Permits (DAPs) are for when you need a bit more time. You get 3 per academic year. Each gives you a 5 working day extension on one piece of eligible coursework, automatically approved and with no evidence needed.

Extenuating Circumstances (EC) claims are for serious, unexpected situations that need more substantial support. EC claims can be made for any assessment, including exams and class tests. You will be asked to provide evidence with your EC claim, and a specialist team will review it to ensure you are connected with appropriate support. A claim can lead to a longer extension, a deferred assessment (a fresh chance to take the assessment, treated as a first attempt), or other outcomes.

If your circumstances have had a significant impact and you have supporting evidence, you should submit an EC claim, even if you have DAPs remaining.

On these policy pages, means any assessment sat at a set time, on campus or online, including class tests and practical or clinical assessments. Coursework means anything you submit by a deadline (including presentations).

Depending on your circumstances, here is what we recommend:

• you need a few more days on coursework, before the deadline: use a Delayed Assessment Permit
• something significant is affecting an assessment, coming up or due in the last 5 working days: submit an EC claim
• you sat an exam you were too unwell to sit, and grades are not out: submit an EC claim for cancel-and-retake
• your grades are already out and there is a good reason you were unable to engage with this process earlier: submit an EC claim for EAGR.
• you want to ask for an EC decision to be reviewed: see If you disagree with a decision.

If you are not sure which route is right for you, contact the Wellbeing Team. They are here to support you, so do not hesitate to ask. You can contact us at extenuatingcircumstances@glasgow.ac.uk. You can also ask your Adviser of Studies (undergraduate) or Programme Lead (postgraduate taught), or email wellbeing@glasgow.ac.uk.

When do I need to take action?

The best time to act is before you submit coursework or sit an exam, not after. We understand that sometimes this won’t be possible, but you should let us know as soon as you can so that we can make sure you receive the right support.

Coursework. If your circumstances are affecting your coursework, consider a DAP or EC claim before submitting. Once you submit, a grade can never be raised because of your circumstances. If the deadline has passed and you did not submit, you can still claim EC before your grades are released, if you have good reason why you told us late. 

Exams. If you have an exam coming up and you are unwell or in difficulty, and have evidence of this, ask yourself whether you can do as well as you normally would:

• if you cannot attend, submit an EC claim straight away. Missing an exam with an accepted EC claim does not mean you will fail: the normal outcome is a deferred assessment, usually during the resit period, which will be recorded as your first attempt. (If a claim is not accepted, a missed exam is recorded as a non-submission, so check What counts as Extenuating Circumstances before deciding.)
• if you attended an exam while distressed or unwell and your performance was affected, you can submit a cancel-and-retake claim, as long as you do so within 5 working days of the exam and before grades are released. The same outcome will normally apply for an accepted claim: you will undertake a new exam during the resit period as your first attempt. Read If you sat an exam you were too unwell to sit (cancel-and-retake) first: it is important to remember that a cancelled exam cannot be reinstated if you change your mind, and you will not see a grade for the original exam.

If you become unwell during an exam, tell an invigilator before you leave the room and ask for your circumstances to be recorded. You can then submit a cancel-and-retake claim in the normal way, whether or not you finished the paper. 

Delayed Assessment Permits (DAP)

Sometimes you need a bit more time, not because of an emergency, but because life is unpredictable. If you have a minor illness, other responsibilities taking priority, or a difficult week, Delayed Assessment Permits (DAPs) give you limited automatic flexibility without needing an explanation or supporting evidence.

Every student has 3 DAPs per academic year. Unused permits do not carry over.

Each permit moves your deadline for one piece of coursework by 5 working days.

DAP rules:

• one permit covers one assessment: permits cannot be combined for a longer extension,
• DAPs do not cover exams,
• you can use a DAP on a dissertation or project unless your programme documentation says otherwise (check your course documentation or ask your Course Convenor first) but be aware that even a short delay near the end of your programme can affect marking and graduation timelines, and
• if your circumstances get worse and you can’t meet the new deadline after you have used a DAP, you can still submit an EC claim for the same assessment; you must submit your EC within 5 working days of your extended deadline. You will not get your DAP back.

 To use a DAP:

1. Apply through the Extenuating Circumstances Portal at any time before the assessment deadline; the Portal cannot accept a DAP request once the deadline has passed. If the Portal is not working, email extenuatingcircumstances@glasgow.ac.uk before the deadline: your permit is applied immediately, and your deadline moves by 5 working days.
2. The DAP extension applies automatically. No evidence is needed. Your School is notified so that your new deadline is recorded.

Note that you cannot cancel a DAP once you tell us you’re using it.

Some assessments are not eligible for DAPs, for example group work where an individual extension would affect other students. Your School lists excluded assessments in the course documentation, and the Portal will only give you the option to use a DAP when an assessment is eligible. In rare situations, a School may need to manually process DAPs for complex assessments (such as physical assessments with real-world limitations, like presentation scheduling); your School will have already let you know in the relevant assessment information if this applies.

You have 3 DAPs for the year and they do not carry over if unused. They are yours to use, and you do not need to justify using one. If you have used all three within a short period, we may offer you an appointment with the Wellbeing Team. This is a supportive check, not a warning.

If your situation is serious, ongoing, or needs more than 5 working days, submit an EC claim instead with evidence, even if you still have DAPs available.

If you are registered with the Disability Service and have flexibility with deadlines as a provision on your study support plan, you will have more DAPs (your portal will show how many).

Extenuating Circumstances

Table of Contents

• What are Extenuating Circumstances?
• What would not normally be accepted as ECs
• What to do if the problem was caused by the University
• How to apply for Extenuating Circumstances
• When to apply
• What Evidence do I need?
• How is the EC claim reviewed
• What are the possible outcomes?
• What if I sat an exam and was unwell? (cancel-and-resit)?
• Confidentiality

What are Extenuating Circumstances?

Extenuating Circumstances (ECs) are unforeseen issues beyond your control that affect your ability to complete an assessment, attend an exam, or submit your work. The EC process ensures you get the right support when your circumstances affect your performance. To be considered your circumstances should be unexpected, outside your control, and have affected your ability to complete an assessment.

Unforeseen does not mean it has never happened before. If you live with an ongoing situation, such as a long-term health condition or caring for someone, a worsening, recurrence, or crisis can still be unforeseen.

Examples include:

• serious or incapacitating illness, injury, or medical condition
• significant short-term mental ill health
• a long-term condition, physical or mental, that was significantly worse than usual while you were preparing for or completing the assessment
• bereavement or serious illness affecting someone close to you, including the loss of a service animal
• pregnancy loss, whether your own or your partner's
• a crisis in your caring responsibilities, for example the person you care for is hospitalised or their care arrangements break down
• being a victim of crime, including sexual violence, domestic abuse, or hate crime
• being required to attend court, for example as a witness
• a financial or housing crisis, for example temporary homelessness or eviction
• being immediately affected by military conflict, geopolitical events, or natural disaster
• an unexpected delay or refusal in a visa or travel document application that stops you reaching an assessment, where you applied in good time
• extreme, unforeseen travel disruption on the way to an on-campus exam (you are expected to allow for ordinary cancellations and delays)
• serious IT failure by the University during an online exam, where you took reasonable steps to prepare and contacted the IT Helpdesk

This list is not exhaustive. If you are experiencing serious difficulties beyond your control and you are not sure of your options, then submit the claim or contact the Wellbeing Team for advice. You will not be penalised for making a claim, even if it is not accepted.

If you have a disability or long-term health condition, contact the Disability Service so that support and reasonable adjustments can be put in place. If you are already registered and your condition has changed, request a review of your adjustments and submit an EC claim: do not delay a claim while you are waiting for an appointment.

If you are called for jury service during teaching or exams, speak to your Adviser of Studies or Programme Lead first: they can write a letter requesting excusal. If an excusal is refused, submit an EC claim for the affected assessments.

What would not normally be accepted as ECs

You are expected to plan for normal day-to-day challenges, including minor illnesses. You should plan your work and have it ready in advance of a deadline in case of normal life events getting in the way.

The following would not normally be considered Extenuating Circumstances:

• competing demands and general exam or study stress (Student Learning Development, Wellbeing resources and the Student Success Team can help with managing everyday pressure)
• a minor short-term illness that would not seriously affect your assessment
• personal events you could have planned around, such as weddings or holidays
• a long-term condition that was no worse than usual, where your agreed adjustments were in place and working (the Disability Service is the right route for ongoing adjustments)
• general financial worry over time (see the University's Cost of Living Support pages)
• poor time management or misunderstanding of or assessment instructions
• academic issues such as delayed supervisor contact, a change in supervisor, or a delay in ethical approval (contact your Course Convenor or Programme Lead)
• routine or predictable commitments to paid or voluntary work that you knew about when the deadline was published
• failure, theft, or malfunction of your own computer, internet connection or equipment, including not backing up work or uploading an incorrect file (the University’s IT pages and our facilities on campus provide you with access to IT equipment and internet access)

If you are unsure whether your circumstances qualify, submit a claim and we will assess it.

If the problem was caused by the University

If your assessment has been affected by a University error, such as invigilation problems, incorrect information, reasonable adjustments not being provided, or another type of administrative error, do not submit an EC claim. You should instead contact your School or the Wellbeing Team. The university will investigate and tell you how the issue will be resolved.

How to apply for Extenuating Circumstances

Submit your claim through the Extenuating Circumstances Portal.

Provide clear details about your circumstances and what support you need. If your assessment is due in the next few days, make this clear at the start of the claim.

One EC claim can cover several assessments, and your circumstances do not need to be over before you claim. You will receive a confirmation email , and you can track your claim in the Portal. Your outcome will be sent to your University email address.

When to apply

Submit your claim within 5 working days of the assessment date.

For coursework, the assessment date is your deadline including any DAP extension or adjusted deadline.  If you already know you will not be able to complete the assessment by that date, you can submit an EC claim in advance.

Working days are Monday to Friday, excluding public holidays and days when the University is closed. The 5 day submission period starts on the first working day after the assessment date.

When you claim	What happens
Within 5 working days of the assessment date	Your claim will be considered.
6 or more working days after, but before grades are released	Your claim will be considered if you explain why you could not claim earlier.
After grades for the assessment are released	Use the process in If your grades have already been released.

If you miss the 5 day window, for example if you have been in hospital or dealing with an emergency, submit as soon as you can and explain why your claim is delayed. A friend or family member can also contact us on your behalf, or submit a claim for you, by emailing extenuatingcircumstances@glasgow.ac.uk.

If you submit a claim in advance but then sit the exam or submit the assessment, that attempt stands and your advance EC claim is closed.

You can withdraw an EC claim by emailing extenuatingcircumstances@glasgow.ac.uk, up to 5 working days after the assessment date or before your results are published, whichever comes first, provided no decision has been issued. After that, a claim cannot be withdrawn and you cannot choose to keep an original grade.

While your EC claim is being considered

Submitting an EC claim does not automatically change your deadline.

For coursework: Continue to submit whatever work you can while your claim is being considered. If your claim is accepted, any late penalty applied in the meantime will be removed.

For exams: if you have claimed because you cannot sit an exam, do not sit the exam while waiting for a decision. If you do, the attempt will stand and your advance claim will be closed.

Most claims are processed within 7 working days although some can take longer. If more time is needed, your School will tell you when to expect an outcome.

Evidence

Evidence or supporting documentation is requested with each EC claim. If you are waiting for a document, for example a medical letter, tell us in your claim what is coming and when.

Students registered with the Disability Service who are submitting a disability-related claim are not required to submit additional evidence.   

For minor matters that did not need medical advice or treatment you should use a Delayed Assessment Permit.

Your situation	What to provide	Notes
Serious illness, injury or physical health	A note or letter from a health professional, for example your GP, a hospital, a nurse or a pharmacist	Should cover the dates of the affected assessments.
Mental ill health	A note from a GP, hospital, counsellor or therapist	If you have an ongoing condition, we need to know it was significantly worse than usual at the time; tell us in your own words what changed. If you cannot get a note in time, see If you cannot get evidence below and submit anyway.
Bereavement	Self certification form: no medical or other documents needed	Download the Self-Certification Form and upload it with your claim. Covers the death of someone close to you. Up to 2 self certified claims per year: see below.
Pregnancy loss	Self certification form: no medical or other documents needed	Download the Self-Certification Form and upload it with your claim. Covers your own pregnancy or your partner's. Up to 2 self certified claims per year: see below.
Family emergency or significant personal issue	A letter or document from an independent person or organisation	For example a social worker, care agency, hospital letter about the person you care for, a school or nursery, the police, a solicitor, or a University staff member aware at the time. If no professional is involved in the care you give, tell us in your own words what happened and who else knew at the time.
Emergency in home country due to serious geopolitical events	Self certification form: no medical or other documents needed	Download the self certification form and upload it with your claim. Up to 2 self certified claims per year: see below.
Victim of crime, including sexual violence or domestic abuse	See the note on sensitive circumstances below	You can choose how much information to share in your claim. You do not need to describe events in detail. If you have already discussed this with a staff member, you can use the [self certification form] and upload it with your claim and the name of the staff member you have spoken to (see below).
Disability-related claim	If you are registered with the Disability Service, no additional evidence of your disability is needed	If you have not previously told us about your disability, you will be asked for supporting evidence.
Serious IT failure on the University’s side in an online exam	Your report to the IT Helpdesk at the time	Keep any error messages or screenshots.

Evidence must include your name (or the name of the person your claim relates to) and cover the dates of the affected assessments. It should come from an independent professional who knew about your circumstances at the time your studies were affected. A remote or video consultation with a registered clinician counts in the same way as a face to face one, but we cannot accept documents issued without any assessment or consultation. We expect all information and evidence submitted to be accurate. (Knowingly giving false information, or submitting altered evidence, is dealt with under the Code of Student Conduct.)

If your documents are not in English, upload the original and tell us what language it is in. We will tell you if a translation is needed and how to arrange one.

If you cannot get evidence, for example because you are not registered with a GP, cannot get an appointment, or no professional was involved in what happened, submit your claim anyway and tell us about the situation.

Sensitive circumstances. If your situation involves sexual violence, domestic abuse, or anything else that is difficult to discuss, you can speak to the Wellbeing Team, Safeguarding, Counselling, or the Disability Service. If you have already discussed your circumstances with staff in one of these roles, you do not need to upload evidence: use the Self-Certification Form and include their email address in your claim. We will ask them to confirm only that significant circumstances were discussed; we will not ask them for details, and you will not need to repeat your account.

Self certification is available for bereavement, pregnancy loss, sensitive circumstances, and humanitarian emergencies, for up to 2 claims per academic session. If you need to self certify a third time, we will ask you to have a conversation with the Wellbeing Team first, so we can make sure you have appropriate support. We keep the scope of self certification under review, and this page always shows the current position.You can access the Self-Certification Form. 

Repeated claims. Making more than one claim in a year does not count against you. If you make several claims in the same academic year and do not have a study support plan, we may ask for additional evidence, or offer a conversation with the Wellbeing Team to make sure you are getting the help you need. 

How your EC claim is reviewed

Your claim is reviewed in two stages.

Stage 1: Wellbeing and Evidence Check

The Wellbeing Team reviews your circumstances, checks any supporting evidence and confirms whether you meet the EC criteria (including that the circumstances were outside your control, that the information and evidence are credible and cover the relevant dates, and that the circumstances could reasonably have had a serious effect on your assessment). They will also identify any support you may need. This stage usually takes up to 2 working days.

Stage 2: School Review

Your School receives only the information required to make an academic decision, not the full details of your circumstances. Your School will decide the academic outcome: an extension, a deferred assessment, removal of late penalties, or another appropriate adjustment (see below). The aim is to ensure you have an opportunity to complete your assessment. Sometimes not all outcomes can be available for every assessment. The outcome will be confirmed to you by email.

Because your circumstances are not shared with your School, then if you want them to know what you are going through you will have to let them know separately. (If you are on a clinical professional programme like medicine or nursing, some staff members in your School may see the full details of your claim.) 

Possible outcomes and what they mean

Outcome	What it means	Is this regarded as your first attempt?	Effect on your grades
Extension	A new submission date for coursework (if there’s enough time before answers or feedback is released to the class)	Yes	None: marked normally.
Deferred assessment	A fresh chance to take a missed or cancelled assessment, normally at the next diet	Yes	No course grade cap: the grade counts in full.
Removal of late penalties	A late penalty is removed or reduced	Not applicable	Marked as if on time.
A grade of ECC is awarded	You may be given credit for the course but there is not enough assessment submitted to receive a course grade	Not applicable	If you have enough credit elsewhere in the academic year, the course is left out of your grade point average (GPA) calculation.

What this means for your degree. A deferred assessment is a first attempt taken later. It counts towards your degree classification, or towards Merit or Distinction on a Masters, exactly as the original would have. A deferred exam is usually taken at the next exam period: for many courses this is the resit exam period in August. For coursework your School sets a new date and will confirm it in writing. An EC claim cannot increase the grade for work you have completed: we can never re-mark work because of your circumstances.

If your deferred assessment is also affected by illness or other circumstances, you can submit a new EC claim. A second deferral is not always possible: where it is not, your School will consider other options.

If you are in your final year and have work you cannot complete during the normal assessment periods, this may affect your graduation. Where Extenuating Circumstances are accepted and an assessment cannot reasonably be completed or repeated, a limited number of courses may be set aside, so that you can still be classified on the rest of your courses, up to a maximum number of credits depending on your other grades. Where this applies, your Adviser of Studies or Programme Lead will talk you through the options.

For dissertations and research projects, if difficulties arise close to your submission date, you can use a DAP for 5 working days or submit an EC claim for a longer extension. Let your Supervisor or Course Convenor know as soon as possible. You usually have a long time to plan and write and submit your dissertation, and so a short period or periods of illness earlier in the dissertation period will not be accepted as a reason to ask for an extension on submission of the dissertation.

For final-year undergraduate students, let your Supervisor or Honours Convenor know as soon as difficulties arise so they can advise you. Your extension options may be limited by graduation deadlines. In some cases, you may have to undertake assessment over the summer, resulting in a winter graduation.

For postgraduate taught students undertaking a dissertation, if your dissertation deadline is deferred, your School will confirm the new deadline in writing, and you remain a student with supervision and access to University facilities for the deferral period. 

If you sat an exam when you were unwell (cancel-and-retake)

• If your circumstances mean you were not fit to take your exam, you can submit an EC claim within 5 working days and ask for your attempt to be cancelled.
• Submit your claim within 5 working days and provide any supporting evidence. If you became unwell during the exam and told an invigilator, say so in your claim.
• If your claim is approved, you will normally be granted a new attempt at the next available opportunity. This is a first attempt, not a resit.
• Where the exam cannot be run again, for example if you are close to graduation, your School may instead set the assessment aside and record the course as ECC (see What the outcomes mean). Your School will explain the effect to you before the outcome is issued
• Once your School has issued the outcome the cancellation cannot be reversed: you cannot choose to keep the original exam attempt. 

Confidentiality

Your EC information is handled sensitively and stored securely. The Wellbeing Team sees the full details of your claim. Your School receives only the information needed to make an academic decision, not details of your personal circumstances (except on some professional clinical programmes).

Senate Assessors act as a point of escalation, for example where you have asked for your claim to be reviewed. They will see claims that are referred to them.

We do not share full details of your claim with your lecturers, or anyone else involved in teaching you.

The Wellbeing Team may contact you to discuss your claim and make a referral for wellbeing support. Declining wellbeing support does not affect your claim.

If your grades have already been released (EAGR)

If your grades have already been released and you were unable to make an EC claim in time, you may exceptionally still be able to make an Extenuating Circumstances After Grade Release (EAGR) claim.

EAGR is for students whose circumstances would have supported an EC claim, but who could not submit the claim before their grades were released. The requirements for this are higher than for a claim that was on time: you must show both that your circumstances would have justified a claim, and that there was a very good reason you could not claim before your grades were released. The later you claim, the  more information and evidence you will need to provide about why you could not claim earlier. We encourage you to speak to your School, the Wellbeing Team or the SRC Advice Centre first, so you understand whether this route fits your situation.

The absolute deadline for an EAGR claim is before your award is formally conferred (for example, at graduation).

How it works:

1. Submit a claim through the Extenuating Circumstances Portal, choosing the option for EC after grade release, with your evidence and your reasons for the delay.
2. The Wellbeing team will review your claim and evidence.
3. If the claim meets the EC criteria it will be considered by a Senate Assessor for Extenuating Circumstances, who will primarily check the reasons why the claim was so late.
4. If it is approved, your School updates your record, normally within 10 working days.

If an EAGR claim is accepted, the affected grade will be replaced with an EC outcome and you will normally be offered a new first attempt at the coursework or exam. An EAGR claim cannot be used to increase an existing grade.

If you submit an EAGR claim for an assessment which is the subject of an active Student Conduct case, or which has a penalty applied to it by a Student Conduct case, the appropriate way forward will be discussed between the Senate Assessors for Student Conduct and the Senate Assessors for Extenuating Circumstances.

If You Disagree with a Decision

If you disagree with an EC decision or you have new information to provide, you can ask for your claim to be reviewed. The SRC Advice Centre or the Wellbeing Team can help you understand your options.

You have 5 working days from receiving your outcome to ask for it to be looked at again. If you are not able to do that in time, tell us as soon as you can and explain why. A friend or family member can also contact us for you.

If your claim was not accepted, the assessment result remains unchanged. Work you submitted keeps its grade and any late penalty, and an assessment you missed is recorded as a non-submission. If you can still submit or sit the assessment, you should do so while the review is being considered; if the decision is later changed, any late penalty will be removed.

Your outcome will tell you at what stage the decision was made, so you know what to do next.

If your claim was declined at the Wellbeing and Evidence Check (Stage 1)

There are two ways to ask for reconsideration, and the 5 working day window applies to both:

• you have new evidence or information: resubmit your claim through the Portal. A fresh Wellbeing and Evidence Check looks at the whole claim, normally within 2 working days. If it is declined again, you can then ask for a review as below.
• you think the decision was wrong on what we already had: email extenuatingcircumstances@glasgow.ac.uk and ask for a review. The Director of Student Wellbeing and the Student Success Team Manager will review your case; if they do not change the decision, it goes automatically to the Senate Assessors for Extenuating Circumstances for a final review. You will normally have a final answer within 10 working days of your request; if your case needs longer, we will tell you and give you a date.

 

The Senate Assessors' review is the final stage of the EC process. If you believe the outcome you have received is still incorrect, there are two remaining routes:

• if you believe there was a procedural error or factual inaccuracy in how the final outcome was reached, you can raise this with the Clerk of Senate at clerk-of-senate@glasgow.ac.uk
• if you are unhappy with how your claim was handled, for example delay, poor communication, or insensitive treatment, you can use the University's Complaints Handling Procedure.

If your claim was passed to your School at Stage 2 but the outcome is not what you expected, or does not work for your situation, contact your Course Convenor or School office and ask them to explain how the outcome was decided and what alternatives were considered. If you think the wrong outcome was chosen, ask your School to look at it again; if you remain unhappy after its response, you can appeal a Stage 2 academic outcome through the University's academic appeals process. This appeal is for if you believe your School did not apply an accepted EC outcome correctly, or if there was a procedural irregularity in how the outcome was decided.

Approval, Reviews and Amendments

This policy applies to assessments from 18 August 2026 and replaces all previous Extenuating Circumstances guidance. Version 1.0, published 16/08/2026; next review July 2027.