Exempt types of content
Some types of content and websites are exempt from the new regulations.
But even if something is exempt, all UK service providers have a legal obligation to make reasonable adjustments under the Equality Act 2010.
There’s an exemption if they’re both:
- published before 23 September 2018
- not essential for services being provided
There are also exemptions from making content accessible if it’s:
- pre-recorded audio and video published before 23 September 2020
- live audio and video
- office file formats published before 23rd September 2018, unless such content is needed for active administrative processes relating to the tasks performed by the public sector body
- using maps - but if the map helps users find a service you offer, you must provide directions another way
- part of a heritage collection - for example, scanned manuscripts
- third-party content that’s under someone else’s control if you didn’t pay for it or develop yourself - for example, social media ‘like’ buttons
Intranets, extranets and archives
There’s an exemption for:
- content on intranets (Including VLEs) and extranets published before 23 September 2019 (unless you make a major revision after that date)
- archived websites if they’re not needed for services your organisation provides
An assessment needs to be carried out to prove that something is a disproportionate burden. Only factors that are relevant can be considered.
- the benefits to users with disabilities of meeting the standards
- the cost of meeting the standards
- how it’s used by disabled people - how often and for how long
- your organisation’s size and resources
Lack of time or knowledge, or because you haven’t given it priority cannot be taken into consideration.