IT support in halls of residence
Students living in our halls of residence will find Internet and IPTV services provided by Optify (Previously know as Keycom), the chosen IT service provider for halls of residence.
Complete information regarding all services and setup is available at site reception desks and at https://www.optifyyourworld.com/uog.
To get connected, you will need to either have a working network interface card in your pc/laptop to connect to our wired service or connect to our dedicated site-wide Wi-Fi. If you choose to connect to the wired service, simply connect your computer to the network socket with an Ethernet cable and your computer should see the network and detect the Keysurf service. For wireless, connect to the "Keysurf" Wi-Fi network. Your device will detect the service automatically. Once connected, open up a web browser and you'll see the welcome screen. From here you can register for an account.
Upgrades to the baseline broadband speed are available for an additional cost.
KeySurf users get access to KeyView IPTV for high quality digital TV on your computer.