Frequently Asked Questions
Frequently Asked Questions
Where is The Hunterian?
There are several Hunterian venues on the University of Glasgow campus. The Hunterian Museum is in the main building on University Avenue, the Hunterian Art Gallery and The Mackintosh House are on Hillhead Street, the Zoology Museum is in the Graham Kerr Building and the Anatomy Museum is in the Thomson Building. Our Country Surgeon Micro Museum is in the Wolfson Medical building. We also have changing displays at Kelvin Hall and The Hunterian in the South on the University's Dumfries campus. Map of Hunterian venues.
What time does The Hunterian open?
You can find details of opening hours for all our venues, including any public holiday closure dates, on our Opening Hours page.
Is there an admission charge?
Admission to the Hunterian Museum, Hunterian Art Gallery and Zoology Museum is free. Admission charge for some special exhibitions (£6.00/£3.00). Admission charge for The Mackintosh House (£6.00/£3.00). Admission to the Anatomy Museum is by appointment only. Telephone 0141 330 5871 for further information.
Are there cloakroom facilities?
There are no formal cloakroom facilities in any Hunterian venues. For security reasons, bags over a certain size may not be taken in to The Mackintosh House. Some small lockers are available in the Art Gallery where bags can be temporarily stored.
Do you have wheelchair access?
Currently, wheelchair users, or people with mobility impairments, can access all areas of the Hunterian Museum by lift.
In the Hunterian Art Gallery, access is by ramp to ground floor, and then by lift to the basement and first floor Gallery 2.
Because of the nature of the Mackintosh House, access is limited to the orientation room, hall and dining room.
There is limited wheelchair access to the Hunterian Zoology Museum. A platform lift has been installed at the front door of the Graham Kerr Building which will allow visitors to access part of the Zoology Museum. Wheelchair users are advised to make an appointment to visit by contacting us by phone (0141 330 4772).
Both the Hunterian Museum and the Hunterian Art Gallery have accessible toilets. There are standard but no accessible toilets in the Graham Kerr Building. The nearest facility is in the adjacent Wolfson Link Building.
When is The Hunterian quieter or less busy?
The Hunterian Museum is usually a quiet museum, with minimal interactives which make loud noises. The museum can get crowded and louder during special events such as our insight talks or tours.
The museum is at its busiest during weekends, school holidays and during University events such as Open Days and Graduations (June and December).
It is hard to say how busy the museum will be on a given day. If you would like to find a little in advance of your visit, contact the museum reception desk (0141 330 4221) , who can tell you how busy it is at that time.
To find out if an event is on when you are planning to visit, please visit our Events page.
Do you have a policy to deal with a situation should an individual with ASD become distressed?
Our Front of House team are autism aware and understand that meltdowns are sometimes unavoidable and distressing for the child and their family. The Museum does not currently have a designated quiet space for moments of distress, however the Front of House team will be happy to assist in any way that they can.
Do you have a quieter entrance to the Hunterian Museum?
There are two entrances to the Museum:
- Via lift. Located opposite the University of Glasgow Shop in the University’s Main Building on University Avenue, the lift takes you directly into the Museum. (Select Level 4).
- Via stairs from the ground floor, through the cloisters and up another set of stairs. The Museum entrance is on the right as you reach the top of the stairs.
Both entrances are usually quiet, however the entrance via stairs can be busier due to lectures and other events taking place in the building. Lectures usually change over on the hour, so that can be a busy time.
Exam periods (Early December / April and May) can be particularly busy on the stairs early in the morning and at lunch time.
Is it necessary to book our visit in advance?
Our venues are open to all visitors during normal opening hours. While we don’t take group bookings, we would suggest that large groups contact us in advance of their planned visit so we can advise if there are other activities scheduled at that time which may affect your visit. (0141 330 4221).
Can we book a tour of The Mackintosh House?
Admission to The Mackintosh House is by free flow self-guided visits. The admission charge is £6.00, £3.00 concession. Last admission 4.15pm (3.15pm Sunday). Access is on a first come basis. We are unable to take advance or group bookings. A maximum number of 12 visitors are allowed in The House at any one time. For security reasons we do not allow bags of any kind (including handbags) in The Mackintosh House. Bags can be stored in the lockers on the basement level. Visitors should be aware that CCTV is in operation.
Do the exhibitions and displays change?
As well as our permanent displays, we have a programme of special exhibitions. We also have a series of changing displays in the Hunterian Museum and Hunterian Art Gallery which showcase recent acquisitions and rarely seen objects in the collection.
Can I take photographs or video?
Visitors are welcome to take photographs and video for personal, non-commercial use. We hope you will share them on your social networks! #hunterian. Photography and filming are not permitted in The Mackintosh House, Anatomy Museum or our temporary exhibitions. We do not allow the use of tripods, monopods, selfie-sticks or flash lighting. Many of the artworks in our galleries are still within copyright and using these images in any way requires prior agreement with the copyright holders or licensing agents. Professional photographers and film crews should contact Harriet Gaston about permission to photograph and film in Hunterian venues.
Are pushchairs allowed?
There is no restriction on pushchairs, however we would encourage visitors with young children in pushchairs to be vigilant for others’ safety in our gallery spaces.
Do you have family friendly toilet facilities which will enable me to accompany my child to the toilet?
All toilets for the Hunterian Museum are located on Level 2. The lift used to enter the museum is the most direct way to these toilets. There is an accessible toilet available which can be used for taking your child to the toilet.
Are dogs allowed?
We welcome assistance dogs.
Is there a shop or café?
There are shops located in the Hunterian Art Gallery and in the University Gift Shop below the museum. Both shops stock a range of books, gifts and accessories, related to The Hunterian collections and the University. The University has a number of café facilities on campus which can be used by our visitors. Byres Road and Ashton Lane are 5 minutes walk away and offer a range of cafes and restaurants.
Do you have somewhere that we could eat our own food?
The Hunterian does not have a room that is suitable for eating in. Outside the Hunterian Museum is the Main Building Quad which has benches, this would be suitable on sunny days for bringing your own food.
Is sketching allowed?
Sketching is permitted within our galleries. Easels are permitted but ink and paint are not. If you are using an easel, please be vigilant for others’ safety in our gallery spaces.
How do I contact The Hunterian, or members of Hunterian staff?
You can find contact details on our Contact Us page.
Can I hire a Hunterian venue?
The Hunterian Museum and Hunterian Art Gallery are all available for hire for various functions and events. Please contact the University Conference and Visitor Services Office for further details or telephone 0141 330 3123.
Can I get married in The Hunterian?
We are currently exploring the possibility of our gallery spaces being licensed for civil weddings however, other venues within the University of Glasgow are available. Please contact the University's Wedding Organisers for further details or telephone 0141 330 1888.
Internships, Placements and Jobs at The Hunterian
Internships and placements working with The Hunterian collections are currently open to University of Glasgow students. Any jobs at The Hunterian are advertised on the University’s website.
Where are the rest of Hunter’s collections?
Hunter's illuminated manuscript collection is in Special Collections in the University Library, along with his collection of printed books.
Please help us to improve how we operate by giving us feedback. The Hunterian is currently working on making its venues more accessible for visitors with additional support needs. If we have done anything wrong or you have any recommendations on how we can improve our facilities and resources for future visits, please speak to our Front of House team or email Hunterianfirstname.lastname@example.org to pass these comments on.