Upskilling 

Leading Successful Teams Microcredential: Online distance learning

This course is about leading and getting the best out of people in the workplace by building successful teams. Recent surveys undertaken by LinkedIn (2019) and Salesforce (2021) indicate that 75% of employers across a range of industries rank teamwork as key to organisational success whether that's creating new products and services, facilitating cutting-edge research, creating new technological innovations and processes, mobilising resources in response to crisis situations, and, crucially, boosting organizational productivity, the latter point being particularly important as we slowly move into a post-COVID environment.

  • Online distance learning
  • Teaching start: January
  • Microcredential: 10 weeks
    Time commitment: 8-10 hours per week
    Course cost: £799

Why this course

The course is unique in the sense that it will teach students key skills that revolve around creating successful teams using internal and external recruitment and selection processes, and leading successful teams using career-development approaches, applying appropriate performance- and reward-management policies, and implementing effective learning-and-development programmes. Teaching tools such as case studies and practitioner insights will be used to illustrate how these objectives can be achieved.

This course provides an overview of the skills required to create, build, and lead successful teams. The course will introduce students to several approaches to creating a successful team by evaluating various recruitment and selection techniques so that it is understood how to identify and assess suitable candidates. Students will learn how to evaluate candidates’ ability to work in a team and collaborate with others before moving on to learn how to develop a cohesive, well-motivated and successful team using performance- and reward-management strategies. The importance of upskilling teams will be discussed by evaluating various career-development and training approaches. Students will be made aware of the impact of various leadership styles so that they can critically reflect on how best to engage with their employees to boost quality of teamwork.

By the end of the course, students will be able to:

  • Maximise their own and others’ performance levels
  • Institute fair and effective performance management and reward schemes
  • Improve their own and others’ skills and competencies
  • Improve leadership styles
  • Cultivate trust and foster positive employee relationships
  • Improve employee motivation and engagement
  • Create a more sustainable and egalitarian workspace

Course structure

The course is delivered over ten weeks:

  • Week 1: Introduction to the course; Becoming a manager and leader
  • Week 2: Getting to know the team
  • Week 3: Managing performance of the team: motivation, engagement, setting clear goals
  • Week 4: Managing performance of the team: conflict, psychological safety
  • Week 5: Managing reward of the team: performance appraisal, justice/equity
  • Week 6: Managing reward of the team: distributing rewards
  • Week 7: Managing development of the team: identifying and addressing skills gaps and performance issues, earmarking training, and Learning & Development (L&D) initiatives
  • Week 8: Managing development of the team: training cycle, training implementation, challenges
  • Week 9: The progressive workplace: Understanding importance of Equality Diversity and Inclusion (EDI) and eradicating dark-side behaviours
  • Week 10: Revision and assignment preparation

Assessment

Learning activities will be undertaken throughout the course to ensure that students understand key ideas (concepts). Feedback will be provided to build knowledge, understanding, and confidence in advance of your graded assignment, which will take the form of answering a series of questions in response to a case study weighted at 100%.

Meet the teaching team

This course is designed and delivered by Paul Hunter and Neil Dodson. Paul is a lecturer in Human Resource Management and Organisational Behaviour and has taught both subjects for almost ten years receiving regular excellent feedback from students. Paul is an active researcher and is involved in a high-profile research project into post-COVID working patterns with colleagues at University of Oxford. Prior to working in academia, Paul was an HR consultant who worked with various private and public sector organisations. Neil has enjoyed many roles and professions over a long and varied career. He has worked in special needs education, is a qualified paediatric audiologist, and since leaving his role as a school principal in Australia has specialised in project management consultancy. He has also worked for the Auditor General of Western Australia. Neil is passionate about team development and has pioneered courses such as ‘Wider Opportunities for Women’ to facilitate more egalitarian workplaces. Having led many successful teams, Neil is highly focused on practical approaches based on theoretical best practice. 

Course alteration or discontinuation
The University of Glasgow endeavours to run all courses as advertised. In exceptional circumstances, however, the University may withdraw or alter a course. For more information, please see: Student contract.

Career prospects

This course is for anyone who is in a management role or is about to enter a management role and wants to learn more about how to create and build successful teams to improve performance. The course is also for anyone who wants to understand more about leadership and how to implement particular leadership styles to achieve desired outcomes.
In addition, the course provides a foundation in contemporary management theory and practice, and also provides a basis for more advanced thought in the fields of Human Resource Management and Organisational Behavioural Science.

Entry requirements

Applicants should have an undergraduate university degree or equivalent. Students without an undergraduate degree but with appropriate experience will also be considered on a case by case basis.

Participants must have an English standard equivalent to an IELTS of 6.5

How to apply

This course costs £799. Learners will get full access to course content, plus UofG Student resources and support. All learners will receive a HEAR Transcript to use to evidence their Continued Professional Development. Learners who successfully pass the optional course assessment will also gain 10 credits (this is optional).

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