Maintenance reporting

Dumfries residences

Dumfries Hall

When maintenance concerns are identified, residents should report repairs during office hours to our maintenance provider (Monday to Friday 9am to 5pm) on 01228 792299 and give them details of your building, Flat / Room Number and the specific issue. For EMERGENCIES out of hours such as total power failure or leaking pipes you should phone 01387 321300 (callouts which are not emergencies will be recharged)

Brooke House and Laurieknowe

When maintenance concerns are identified, residents should report repairs during office hours to our maintenance provider online at Loreburn Housing repairs and click on the ‘Report a Repair Tool’ or by phoning 01387 321300 and choosing Option 1 (Monday to Friday 9am to 5pm) on and give them details of your building, Flat / Room Number and the specific issue. For EMERGENCIES out of hours such as total power failure or leaking pipes you should phone 01387 271221(callouts which are not emergenices will be recharged)