Designing the user experience at UofG
We’re the Design Team. We help the university understand how its services work for students, staff, and wider community, and we support teams to make those services clearer, more consistent, and easier to use.
Our work focuses on service design and user research. We look at how people experience university services, where things get confusing or inefficient, and what needs to change to make those journeys work end‑to‑end.
Meet the team

Other ways to get involved in change at UofG
As a staff member
Our Change Network was created as an approach to embed and sustain change within the institution. Each college and job family is represented, in a community who believes in, and wants change.
Join the UofG Change Network and connect with hundreds of your colleagues.
As a student
Join the Student Forum for University-Wide Projects to be kept updated on any opportunities to share your experience and ideas for change. Where this research involves you giving up your time to help us, you will be paid for taking part.