Reslife Adventures FAQs

 

What are Reslife Adventures?

Reslife Adventures are hassle-free return coach trips for students living in university accommodation to make friends and visit bucket-list locations across Scotland. Residence Life Assistants attend each adventure so that students have a friendly and familiar point of contact to provide support and help them to break the ice.

Who can attend a Reslife Adventure?

Reslife Adventures are open to students who have a current contract of accommodation with the University of Glasgow, including Firhill Court, Thurso Street, Kelvin Court, and university-owned residences.

Current residents can also invite up to 2 guests, provided:

  • Each guest is a current University of Glasgow student,
  • The resident is responsible for their guest(s), and
  • The resident must complete payment on behalf of their guest(s). 
    This is because only current residents have access to pay for tickets via MyCampus.

Current residents who stay in family accommodation can invite family members who reside with them in university accommodation. Please contact reslife-adventures@glasgow.ac.uk to discuss the booking beforehand.

I do not live in university accommodation. Can I still join?

University of Glasgow students who do not live in university accommodation can attend the Reslife Adventures as the guest of a resident.

Current residents can invite up to 2 guests, provided:

  • Each guest is a current University of Glasgow student,
  • The resident is responsible for their guest(s), and
  • The resident must complete payment on behalf of their guest(s). 
    This is because only current residents have access to pay for tickets via MyCampus.

Current residents who stay in family accommodation can invite family members who reside with them in university accommodation. Please contact reslife-adventures@glasgow.ac.uk to discuss the booking beforehand.

As non-residents do not have access to pay for tickets via MyCampus, which is the only payment method, students who are not current residents or the guests of current residents are unable to attend.

What can I expect from a Reslife Adventure?

Each Reslife Adventure is unique and will depend on the exciting destination you have booked to go to. However, during each trip you can expect:

  • Private coach travel to and from the destination
  • Recommendations of activities to do and sights to see
  • Support from Residence Life staff who will help you to break the ice and make friends with other students, answer any questions, and will act as your point of contact for any issues throughout the trip

What is expected of me during a Reslife Adventure?

All attendees are expected to:

  • Adhere to the university's Student Contract and Residential Code of Conduct throughout the trip
  • Arrive on time to the pick-up locations (please note that refunds are not given for missed departures)
  • Wear suitable clothing and footwear for the destination and weather conditions
  • Bring the necessary essentials for the trip, including:
    • A charged mobile device that can be contacted in case of emergency
    • Student ID card
    • Spending money
  • Update the Residence Life staff of any change in contact number

Reslife Adventures are not catered, therefore attendees are responsible for any food and drink during the trip.

How can I book and pay for a ticket?

  1. Book a ticket on our appointment booking system.
    Please include your phone number and preferred pick-up point in the booking notes.

    Each attendee must book their own ticket via the appointment booking system. Additional tickets cannot be requested within the booking notes.

  2. Pay for your ticket on MyCampus
    • Log in to MyCampus,
    • Under Finances, click 'Make a Payment',
    • Click the 'Purchase Items' tab at the top of the page,
    • Under 'University Services Purch Item', add the quantity of tickets you would like to pay for next to the relevant trip,
    • Click next and follow the on-screen instructions to confirm your order and pay.

You must complete both steps in order to attend.

I'm trying to pay for my ticket but it isn't working. What should I do?

Payment instructions

  • Log in to MyCampus,
  • Under Finances, click 'Make a Payment',
  • Click the 'Purchase Items' tab at the top of the page,
  • Under 'University Services Purch Item', add the quantity of tickets you would like to pay for next to the relevant trip,
  • Click next and follow the on-screen instructions to confirm your order and pay.

I can't see the 'University Services Purch Items'

If you are a current University of Glasgow accommodation resident and are unable to see the 'University Services Purch Items', please raise a helpdesk ticket under MyCampus Help.

If you are a non-resident, the resident you are a guest of will need to make payment on your behalf.

I have added the tickets to my cart but I can't complete payment

Double check that you have entered the correct card information, including the correct name and billing address of the cardholder. If all of the information is correct and you are still unable to complete payment, please try again at a later date or contact your card provider.

We are unable to accept any other forms of payment.

What is the refund policy?

Refunds are not available unless the trip is unable to go ahead.

If you are unable to attend, you can either:

  • Transfer your ticket to a later Reslife Adventure (subject to availability) by sending your name, student number, and preferred trip to reslife-adventures@glasgow.ac.uk
    OR
  • Transfer your ticket to a friend by sending their name, student number, and phone number to reslife-adventures@glasgow.ac.uk. The new attendee must be a University of Glasgow accommodation resident and any exchange of funds is the responsibility of the students.

Where are the pick-up locations?

 

There are two pick-up locations for the Reslife Adventures:

  • Main Gates, University Avenue, G12 8QQ (Campus)
  • 145 Yorkhill Street, G3 8NS (near Kelvinhaugh and Maclay Residences)

It is important that you include the pick-up location you intend to use in the notes of your booking. If there are no attendees to be picked up from a location, the coach will not stop there on the day of the trip to save time and fuel.

How can I win tickets to future trips?

 

 

We love to see and share all of the amazing photos students take, so to be in with a chance of winning tickets to a future Reslife Adventure all you need to do is send your best trip photos to reslife-adventures@glasgow.ac.uk alongside a completed Reslife Adventure Media Consent Form.