SUPPORT AVAILABLE DURING STUDIES
Although the University can sometimes seem an impersonal and large place, staff are keen to ensure that you have a rewarding and enjoyable time as an undergraduate student, both academically and personally.
The University puts a lot of effort into providing support when things don’t go as expected so please do not be reluctant to use these services.
Advising & Student Support Team
The Advising & Student Support Team can offer advice, guidance and information about many areas of University and Student life and are also the only people who will make any necessary changes to your MyCampus student record. :
- Your course options (particularly for first and second year students)
- Changing your subjects, or changing a course if you think you have made the wrong choice
- Updating and changing your MyCampus programme and plan
- The University’s procedures and systems relating to your studies e.g. understanding the Degree regulations and how they work for you
- Progression to your next year of study and the Progress Regulations
- Finding out about Study Abroad and Internationalisation, Employability and Graduate Skills
- If you are not sure where to find further information, we can help you or direct you to other appropriate University support services
If you need advice or have any queries or issues at any time during your studies you can email the MA (Social Sciences) Curriculum Guidance and Support Team (shown as ‘MA (Social Sciences) Chief Adviser’ in your Student Centre in MyCampus).
Our email address is email@example.com which is the best way to contact us initially. You can also find us in Florentine House, Room 104, but please enter by the rear of the building. We are here each week day from 10am til 4pm.
ADVISER OF STUDIES
Your Adviser of Studies can provide you with general advice on your course choices and will offer pastoral support throughout your University career. Your Adviser’s name and contact details appear in your Student Centre in MyCampus (access through your Student Centre). Your Adviser of Studies may hold regular office hours and, if that is the case, s/he will email you with information. Not all Advisers of Studies will do this - many will arrange to meet you if you request this by email. To see your Adviser just email him/her - if your Adviser of Studies is not on campus, s/he may direct you to the central Advising & Student Support Team for help.
Some examples of the assistance that Advisers of Studies can provide are:
- Academic advice and information if you get into difficulties affecting your academic performance, e.g. if you fail examinations, or feel that you have made the wrong course choices or do not satisfy the Progress Regulations
- Personal advice, e.g. if you find it difficult to adjust to University life, you become ill or your personal circumstances change
- Financial advice, e.g. if you find it impossible to make ends meet, your Adviser can support any requests for financial or other assistance
- Guidance on making the most of your time at University
- Information about other sources of assistance or relevant specialist support services in the University such as the Counselling & Psychological Services (CaPS)
- Your Adviser may also ask you to contact the Advising & Student Support Team for additional assistance with any of these issues.
When should you see your Adviser of Studies
- In first year, your first scheduled meeting will be with a Senior Adviser of Studies, during Fresher's Week. Details about the time and place of your meeting will be sent to you by email before you start at the University. Check both your student email and your personal email regularly. Many first year students will have enrolment questions dealt with directly by an experienced member of the Curriculum Guidance and Support Team, before coming to University and so they are fully enrolled when they arrive.
- Before the beginning of each subsequent academic session, after Year 1, when you confirm your course choices on MyCampus, the Advising & Student Support Team will check these are suitable, and may ask you to make an appointment to see a Senior Adviser of Studies to discuss your choices in more detail.
- During the first two weeks of Semester 1, in any year of study, you can change courses freely if you feel you have made the wrong choices of subjects - but only where there is space in the class. However from the third week of teaching you must consult your Adviser of Studies or the Curriculum Guidance and Support Team, for advice and to approve any potential change you are considering making to your curriculum. (Most subjects will not permit late entry to classes, so if you are thinking about changing, speak to us during weeks one and two - do not drop a class until you have a place in another one).
- At any time if a serious problem of any kind develops.
Who should I contact if I cannot reach my Adviser of Studies
If you are unable to contact your Adviser of Studies for any reason, then you can call into the office of the Advising & Student Support Team for assistance (room 206b Lilybank House), or email us: firstname.lastname@example.org We can make an appointment for you to see the Chief Adviser or one of the Senior Advisers, if we can't help you.