Engineering IT Support

Engineering IT Support

Self help from the Support Wiki

General IT Support information is available on our Support Wiki. For information on GUIDs, email, registering Guests, software packages, printing, using the Video Conference suite...

• Engineering IT Support Wiki   (Glasgow VPN required)

Contact us by email

If you can't get what you want from the wiki then visit the Helpdesk  an email to us. Your email will go into our job system and will be seen by everyone in the team.

• https://www.gla.ac.uk/helpdesk

In Person

Please visit the TechBar in JWN. Staff there will deal with your issue.

• JWN TechBar

We have two support offices, one in each of the two Engineering buildings.

• Rankine 315
• James Watt South 548

By MS Teams

Use a QR code on the assistance request posters placed around the buildings. IT Staff from the TechBar will contact you.