Advice in the Event of an Accident or Incident
1. Accident or Incident
• Stop the vehicle as soon as safely possible – it's an offence not to do so.
• Switch the engine off.
• Switch the hazard lights on.
• Check for any injuries to yourself or your passengers.
• If it's a minor collision and there are no apparent injuries to either party, make a note of it in case the 3rd party claim for an injury.
• Try to remain as calm as possible – it's normal to be shaken after an accident or incident, take a few deep breaths and try to take stock of the situation the best you can.
• Do not apologise or admit responsibility for the accident or incident until you're completely aware of what happened. This could protect you from liability if it was not your fault.
• No admission of liability, either written or verbal, should be offered. Money should not be offered (or accepted) as payment toward accident repair.
• Exchange motoring details (See - What Information to Record at The Accident/Incident Scene)
• If the accident or incident caused damage or injury, share your name and the University address with everyone involved – you are legally required to do this.
• Note down details of any other passengers and witnesses to the accident/incident.
2. When to Call the Police/Ambulance
• If accident/incident occurs on live lane of a motorway.
• If the road is blocked by accident/incident.
• If there are injuries to drivers, passengers or pedestrians.
• If the other driver or drivers leave the scene without giving details.
• If you think the other driver or drivers have no insurance, or are under the influence of drink or drugs.
• If you suspect that the other driver or drivers caused the collision deliberately.
• If you were unable to exchange details at the scene, if anyone was injured, or if you suspect that the other driver or drivers may have committed a driving offence.
3. Information to Record at the Scene of the Accident or Incident
• The make, model, colour, and vehicle registration of all vehicles involved in the accident/incident.
• The time and date of the accident/incident.
• Any injuries to drivers, passengers, or pedestrians.
• The driving conditions, including the weather, lighting, and road quality i.e., whether it's wet or muddy, the condition of the road surface, whether streetlights were on, etc.
• What sort of damage was caused to vehicles/property and pinpoint where – e.g., nearside front wing and door damaged, garden wall damaged, etc (nearside is the passenger's side of your vehicle, offside is the driver's side).
• The names and contact details of any witnesses.
• If safe to do so, use your mobile phone to take pictures of the scene, the positions of the vehicles involved, and damage to the vehicles or property.
• If no one else is involved in the accident/incident, e.g. you caused damage to private property or a parked car, you should leave a note where the owner can see it with your details. If you leave the scene of an accident/incident without leaving your details, you could be prosecuted.
• It is the driver's responsibility to Report a Motor Vehicle Incident giving details of any accident/incident involving a university vehicle or hired vehicle on university business, no matter how minor. The report must be completed and submitted to Transport Services as soon as possible to ecs-logistics@glasgow.ac.uk.
• Drivers are reminded that they are legally obliged to inform their personal insurance provider of any accidents/incidents resulting in an insurance claim.
• All University insurance claims are always submitted in the name of the driver.
Report an Accident/Incident - Report and Accident/Incident Form
4. If University Vehicle Needs Recovered Due to an Accident/Incident (not breakdown)
• Call the University insurers Zurich Municipal on 0800-055-6767 and select opt 2 then opt 1: Urgent Roadside Assistance.
• Give full details to operator, the what3wordsapp can be used for your exact location https://what3words.com/products/what3words-app
• Wait in a safe place for recovery team.
• Inform Transport Services as soon as possible on 0141 330 5330 or ecs-logistics@glasgow.ac.uk.
5. SAFEZONE Phone App
- Press the 'EMERGENCY' tab on the App.
- This will connect directly to the Security Gatehouse on both campuses 24/7.
- Security team will call and offer advice on process and procedure.
