University of Glasgow

Student Terms and Conditions

1. THE STUDENT CONTRACT

1.1  Why you should read the Student Contract. The Student Contract is a legally binding agreement between you and the University of Glasgow (the University) and is formed when you accept an offer of a place on a programme or course (whether taught or research-based) at the University and reconfirmed when you register for each academic year during your programme. You should therefore read the documents listed at Section 1.3 below carefully before you accept an offer of a place and/or prior to registration for the next academic year if you are already a student.

1.2  What is the Student Contract? The Student Contract sets out your rights and obligations as well as the University’s rights and obligations.  It applies from the point you accept your Offer throughout your period of study at the University.  Some of the terms continue to apply after you have left the University. These are set out at Section 20 below.

1.3  The Student Contract is made up of the following:

(a) the terms of your offer from us (both any offer received through the University and Colleges Admissions Service (UCAS) (or any body which succeeds it) and/or the offer received directly from us by email or letter) (the Offer);

(b) the terms and conditions set out in this document (the Student Terms and Conditions); and

(c) the Regulations set out in the University Calendar (the Calendar is the name given to the annual publication of the University’s academic regulations including the Student Code of Conduct which can be found at: https://www.gla.ac.uk/myglasgow/senateoffice/policies/calendar/) which may be revised, amended or updated by us from time to time in accordance with Section 15 below.

All of these documents together comprise the Student Contract.  If there is ambiguity or conflict between any of these documents, then the terms of the Student Terms and Conditions will take precedence over both the Offer and the Regulations and the Regulations will take precedence over the Offer.

1.4  The Student Contract tells you: who we are; the terms on which we will provide the relevant programme or course; the University’s Regulations with which you must comply together with your other obligations to us, our staff, and to your fellow students; how you and we may change or end the contract; what to do if there is a problem; and other important information.

1.5  We appreciate that there is a lot of information to take in and that not all of it will be directly relevant to you (for example, some information only applies to our international students, other information, particularly in the University Calendar, relates to particular Colleges).  We have tried to use plain English and to highlight any terms that we think are particularly important.  However, it is your responsibility to read and meet all of your obligations under the Student Contract just as it is our responsibility to meet our obligations under it. 

If there is anything you don't understand or would like further clarity on, please contact us (using the contact details set out at Section 2.2 below) before you accept your Offer.

1.6  Please keep a copy of the Student Contract.  We recommend that you retain a copy of these Student Terms and Conditions and your Offer for future reference.  If you cannot locate a copy of the University Calendar on our website, please let us know using the contact details set out at Section 2.2 below.

1.7  Other contracts you may enter into during your period of study. You may need to enter into additional separate contracts with us with respect to specific services that we provide, if you wish to receive those other services from us; they are not covered by the Student Contract.  Examples include if we provide you with student accommodation or if you wish to become a member of UofG Sport in order to use our sports facilities. You may also need to enter into additional separate contracts with us with respect to specific requirements of a programme, for example fitness to practise requirements, agreements relating to placements or international study, agreements relating to studentship projects or agreements relating to intellectual property. 

1.8  We will let you know if any services or programme requirements are subject to separate terms and conditions and provide you with a copy of the relevant terms and conditions in advance.


2. INFORMATION ABOUT US AND HOW TO CONTACT US

2.1  Who we are. We are the University Court of the University of Glasgow incorporated under the Universities (Scotland) Act 1889 and having our principal office at University Avenue, Glasgow G12 8QQ, a registered Scottish charity in terms of Section 13 (2) of the Charities and Trustee Investment (Scotland) Act 2005 (Charity Number SC004401, Charity Name 'University of Glasgow Court').

2.2  How to contact us. Our contact details for the purposes of the Student Contract are as follows:

Applicants who have not yet registered with the University

Business hours: Monday to Friday 9am to 5pm

http://www.gla.ac.uk/enquireonline

+44 (0)141 330 4515

71 Southpark Avenue, Glasgow  G12 8QQ

For registered students

Business hours: Monday to Friday 9am to 5pm

studentservices@glasgow.ac.uk

+44 (0)141 330 7000

Student Services Enquiry Team, Level 2, The Fraser Building, University Avenue, Glasgow  G12 8QQ

2.3  How we may contact you. If we have to contact you we will do so by telephone, SMS, or by writing to you at the postal address you provide to us or, until your student email account is set up (see Section 2.4 below), a personal email address that you have provided to us. We will assume that the last email address, home address and term-time address that you told us about are the current addresses.  You must tell us promptly if any of these change.

2.4  Student email account. As part of the registration process (see Section 4 below) you will be required to set up a student email account.  Once set up, this is the email address that we will use to contact you. You must therefore check that email account regularly.

2.5  "Writing" includes email. When we use the words "writing" or "written" in these terms, this includes email.


3. THE ADMISSION STAGE

3.1  Information provided by you.  It is essential that all of the information you have provided (and will provide) to us (whether directly or through UCAS) is (or will be, when provided) true, complete and accurate.  If it is discovered before you have completed registration that any information that you have provided is not true, complete or accurate or that you have omitted relevant information that we have requested (whether directly or through UCAS), we may at our sole discretion amend your Offer or withdraw your Offer and end the Student Contract, in accordance with Section 19.5.

3.2  Qualifications. You may be required, at our request, to provide satisfactory evidence of your qualifications (including English language qualifications if required) before admission. Our request will set out what evidence is required, but may include original exam certificates and/or direct confirmation from the awarding body. If you fail to provide such evidence to our reasonable satisfaction, we may at our sole discretion withdraw your Offer and end the Student Contract, in accordance with Section 19.5.

3.3  Conditions of Offer. Our Offer of a place to you may be conditional i.e. subject to you satisfying certain conditions (such as obtaining particular qualifications, or satisfying necessary legal or other requirements) or it may be unconditional.  If a conditional offer is made, the Offer will set out the conditions which you will need to fulfil to obtain a place.

3.4  Failure to meet any Offer condition. If you have not fulfilled the conditions of your Offer before the date notified to you in your Offer or any later date notified by us to you, we may at our sole discretion withdraw your Offer and end the Student Contract, in accordance with Section 19.5.

If there is any part of the Offer that you do not understand or do not know how to fulfil, please contact the central Admissions Office as soon as possible. You will find details of how to contact central Admissions Office in the University Prospectus and on the University Website.

3.5  Deferred Entry. If you have not yet completed registration (see Section 4 below) and wish to defer your Offer until the next academic period, please contact the central Admissions Office as soon as possible and by no later than the commencement date of your programme or course.  Deferred entry is granted at our sole discretion.

3.6  Tuition fee status. Your tuition fee status will be set out in your Offer and will determine the tuition fees that you will pay for your programme or course.  The University will determine your tuition fee status based on information provided by you in your application about your nationality and residence in accordance with Scottish Government legislation relating to tuition fees.

3.7  Your right to appeal your tuition fee status. If you think your fee status is wrong, you may appeal it at any time during the time period for appeals set out in your Offer or, if no time period is set out in your Offer, at any time before you accept the Offer. Your appeal must be made by completing a Fee Status Enquiry Form.

3.8  Your tuition fee status will be binding for the duration of your programme or course. Once the time period for appeals under Section 3.7 has lapsed, your tuition fee status will not change. By exception, if we discover that your immigration status changes during your programme or course, we will review your fee status to determine if your fee status should change.

3.9  International Students and Immigration.  If you are a national of a country outside the European Economic Area or Switzerland and subject to UK immigration control, you have additional obligations and responsibilities to us.  These are set out in Schedule 1 to these Student Terms and Conditions.

3.10  Criminal Convictions.  If required in relation to the specific programme or course to which you are applying, you must tell us about any unspent criminal convictionswhich you have received prior to your application or which you receive after your application has been submitted. Details of programmes and courses which require disclosure of criminal convictions can be found on the University Website and includes programmes and courses leading to professional qualifications (such as medicine, nursing, teaching and law).

The Rehabilitation of Offenders Act 1974 allows most convictions to be considered spent after a certain period. This period – known as the rehabilitation period – is determined by the sentence or disposal given, rather than by the type of offence. If the rehabilitation period has not expired, then the conviction is considered unspent.


4. REGISTRATION

4.1  Contact details.  The University operates a student information system known as MyCampus.  You will be provided with information about how to register on MyCampus.  You must provide your current contact details (term time and home contact details if different) via your MyCampus record including UK phone number, UK address and personal email address. You must update these details promptly following any change during your period of study at the University.

4.2  Registration each year.  In accordance with Regulation 1 of the University Calendar, you must complete the following stages of registration on MyCampus prior to starting your programme or course and again at the beginning of each academic year of your programme:

(a) Academic registration, where you confirm the programme on which you are registered; and

(b) Financial registration, where you confirm the arrangements in place in relation to the payment of your tuition fees (See Section 6 for further details regarding tuition fees).

4.3  What may happen if you fail to complete registration. If you do not complete registration in accordance with Section 4.2 above, the University may withdraw your Offer and end the Student Contract in accordance with Section 19.5 below.


5. HOW WE MAY USE YOUR PERSONAL INFORMATION

5.1  Collection and use of your personal information.  We are committed to protecting the privacy and security of your personal information and will comply with all applicable requirements of relevant data protection legislation.  We collect and process your personal information for academic, advisory, support, administrative, legal, financial, management, statutory, pastoral, and health and safety reasons.  Our Privacy Notice describes how we will collect, store, and use your personal information both during and after your period of study at the University. 

Please read our Privacy Notice carefully. It can be found here:

https://www.gla.ac.uk/myglasgow/dpfoioffice/gdpr/privacy%20notices/studentprivacynotice/

5.2  Disclosure to third parties.  In order to deliver your programme or course, we may need to disclose your personal information to certain third parties including certain of our contractors, agents and service providers, scholarship/bursary providers, professional accreditation bodies, placement providers, other universities involved in delivering your programme or course, debt collection agencies and relevant governmental departments and bodies. The third parties with whom your personal information may be shared and the purposes for which it will be shared, are set out in our Privacy Notice.


6. TUITION FEES AND OTHER CHARGES

6.1  What tuition fees are payable? The tuition fees applicable to your programme or course are set out in your Offer. Indicative tuition fee information is set out on the University Website. Your tuition fees cover your registration, tuition and one entry to the examinations appropriate to your programme or course and, in the case of full-time students (but not students of associated institutions), Students’ Union fees. Your tuition fees also cover your use of laboratories although for some postgraduate programmes additional bench fees are payable (see Section 6.2(c)).

6.2  What other charges are payable? In addition to your tuition fees, other charges may be applicable to you. The most common charges are listed below. The exact amount of these charges (or an estimate where such charges are variable) and details of how and when to pay them are set out on the University Website.

(a) Examinations-only fee. Students who are eligible because of previous attendance at the University to sit degree examinations must pay a registration fee.

(b) Thesis-pending fee. Postgraduate research students who are registered as non-supervised thesis-pending students must pay a registration fee (of which 50% will be refunded if you complete the thesis within the first six months of the period).

(c) Bench fees. Some postgraduate research degrees require the payment of bench fees (to cover the costs of basic consumables, computing hardware and software and other costs relating to the research). The University will confirm the amount of any bench fees in your Offer.

(d) Adam Smith Business School application fee. Students applying to postgraduate taught programmes in the Adam Smith Business School must pay a non-refundable application fee.

(e) Postgraduate research resubmission fees. Postgraduate students will be required to pay a fee for resubmitting their research for examination.

(f) Field Trips, Equipment and Books. Some programmes and courses require mandatory field trips, equipment and reading lists which have a cost attached.

(g) Dyslexia Assessment fee. You will be required to pay the cost of any dyslexia assessment requested by you. The University will reimburse you for this cost within two weeks of the results of the assessment unless the assessment findings do not confirm a specific learning difficulty.

(h) Replacement campus card. You will be required to pay the cost of any required replacement campus card unless the card has expired, become inactive or damaged (in which case you must return the original card) or unless the card is stolen (in which case you must provide an official crime reference number).

(i) Library charges. Charges apply to overdue loans, inter-library loan renewals, replacements of lost books (including inter-library loan books) and non-collection of inter-library loan books. Charges also apply to printing, binding and photocopying on University equipment.

The University does not charge any fee to students for their graduation ceremony however you should note that there are costs attached to hiring a graduation gown for your graduation ceremony or having your photograph taken by the official photographer at the graduation ceremony.

6.3  Increases to tuition fees and other charges. The University may increase the tuition fees and other charges applicable to your programme or course each year in accordance with the University’s Tuition Fee Setting Policy and Process (available on the University Website).

6.4  You are personally responsible for paying your tuition fees and other charges. Even if you may have made arrangements with a student finance authority (for example SAAS) or third party sponsor to pay your tuition fees on your behalf, you remain personally responsible for payment if they do not pay your tuition fees. It is your responsibility to resolve any disputes you may have with your student finance authority or third party sponsor.

Details of how you can pay your tuition fees, including how to let us know about arrangements you have made with student finance authorities or third party sponsors, can be found on the University Website.

6.5  Deadline for payment of tuition fees. You must pay your tuition fees in full (or agree to pay your tuition fees by the University’s manual instalment plan) at the start of the academic year or the start of your programme if this is a different date. If you have agreed to pay your tuition fees by the manual instalment plan, you must pay your tuition fees in accordance with the manual instalment plan.  

6.6  What happens if you get into difficulty over payment of tuition fees or other charges? If you are in difficulty over payment of tuition fees or other charges you should contact the Student Credit Control team at finance-student@glasgow.ac.uk to make them aware of any delay in payment. The University will seek to consult with you and endeavour, acting reasonably and taking into account your reasonable representations, to make an arrangement with you to repay the outstanding sums due within an agreed period.

6.7  What happens if you do not pay your tuition fees or other charges by the deadline for payment? If you do not pay your tuition fees or other charges before the deadline for payment and the University has not been able to make a repayment arrangement with you or you have missed 2 payments under such repayment arrangement, the University may:

(a) apply interest at a rate of 3% per annum (calculated on a daily basis) to the unpaid amount;

(b) cancel any direct debit or payment plan you have made;

(c) hand-over your debt to an external debt collection agency for collection (see Section 21.5);

(d) claim any costs actually incurred by the University recovering the debt from you (these costs vary by country but guidance can be found in the University’s Student Debt Policy at https://www.gla.ac.uk/undergraduate/fees/policies/debts/); and

(e) in the case of tuition fees, end the Student Contract, in accordance with Section 19.5(l) below, which means that you will be withdrawn as a student of the University.

6.8  Stipends and other student financial aid paid by the University. There are various stipends and financial aid funds paid to students by the University. If you are in receipt of any such funds from the University, you agree that, if the University makes any overpayment of such funds in error, you will promptly refund such amount to the University on becoming aware of such overpayment. You may make arrangements to repay such amount by contacting finance-student@glasgow.ac.uk.


7. DEPOSITS PAYABLE FOR CERTAIN POSTGRADUATE PROGRAMMES

7.1  When is a deposit payable? Some postgraduate programmes require a deposit to secure a place (details of these programmes can be found on the University Website). The amount of the deposit, how to pay and the deadline for payment will be set out in your Offer.

7.2  Sponsored student requirements. If you are applying to, or have been awarded, sponsorship from a third party that covers all tuition fees and you are therefore unable to make a deposit payment, you must attach a copy of your sponsorship application or financial guarantee award letter to your application.

7.3  Failure to pay deposit. If you do not pay the deposit by the deadline for payment in accordance with your Offer, the University may withdraw your Offer and end the Student Contract in accordance with Section 19.5.

7.4  Offset of deposit against tuition fees. Any deposit paid by you will be offset against the balance of tuition fees payable by you for the programme.

7.5  Refund of deposit. Any refunds of deposits will be made in accordance with the University’s Refund Policy available at available at https://www.gla.ac.uk/postgraduate/feesandfunding/deposits/#/termsandconditionsofthedeposit.

7.6  Deferral of deposit. If we have accepted your request to defer your Offer (in accordance with Section 3.5), the University may retain your deposit and credit it against your account for securing a place for the applicable year of entry.


8. ADDITIONAL SUPPORT REQUIREMENTS

8.1  So that we can consider appropriate support for you during your time at the University, you are encouraged (but not obliged) to tell us about any:

(a) disability;

(b) medical condition that may affect your ability to attend your programme or course;

(c) healthcare or medical procedure that you anticipate that you may require during your programme or course that may affect your ability to attend; and/or

(d) additional support needs that you may have.

If you do not tell us about any of the above we may not be able to fully support you.

8.2  Please also see Regulations 4 (Disabled Students) and 24 (Examination and Other Assessment Arrangements for Disabled Students) in the University Calendar. 

Further information about the support provided by our Disability Service can be found on our website (https://www.gla.ac.uk/myglasgow/disability/). If you have any further questions or if there is anything you would like to discuss you can get in touch with our Disability Service Team:

Tel: + 44 (0) 141 330 5497/5121

Email: disability@glasgow.ac.uk

Address: 65 Southpark Avenue, Glasgow G12 8LE

Monday to Friday 0900 - 1700


9. PROGRAMME AND COURSE TRANSFERS

9.1  The University’s Student Transfer Policy set out on the University’s website (https://www.gla.ac.uk/myglasgow/senateoffice/policies/studentsupport/studenttransferpolicy/) will apply with respect to requests to transfer programmes or courses at the University.  This policy articulates what you can and cannot do, following application and following registration at the University.


10. OUR RIGHTS TO MAKE CHANGES TO PROGRAMMES AND COURSES

10.1  Course changes.  We try to provide information about our programmes and courses that is accurate and comprehensive so that you can make the right decisions about where, and what, to study. We will use reasonable endeavours to deliver programmes and courses in accordance with the descriptions we have published. However, on occasion we may need or may wish to make changes to a programme, or to courses or modules within it, either prior to or following registration. We therefore reserve the right to make variations to the content or method of delivery of programmes, courses and modules following the University’s Course and Programme Approval process which can be found on the University Website.

10.2  Why might changes be made? Changes to published programmes or courses may be necessary or desirable for a variety of reasons.  By way of example only, the following explains some of the more common reasons for changes:

(a) Development of academic knowledge: One of the strengths of the University is that teaching is research-led. Experts in your chosen field of study will ensure that important developments in the field are incorporated into the curriculum. Material that is no longer believed to be current may be replaced. In some fields such changes will happen more quickly than in others. There may also be changes to the way your course is delivered which are informed by research and development on student learning (pedagogy).

(b) Response to feedback: On-going internal monitoring, including feedback received from current students, may also prompt changes.

(c) External requirements including professional accreditation: The University must comply with various requirements set by other bodies, many of which relate to ensuring the quality of its degrees. For example, some programmes and courses carry external accreditation by professional bodies. Where their requirements change, the University must respond so that students continue to benefit from the considerable advantages of accredited qualifications.

(d) Expertise: Unanticipated staffing changes may sometimes lead to changes in the content and availability of courses, for example where it is not possible to replicate specialist knowledge.

(e) Timetabling and student numbers: Within each degree programme students take individual courses. On some programmes students have a considerable degree of choice from a list of different options, and examples of the available options are advertised on the University Website. This flexibility is one of the strengths of the University. However, you should be aware that not all courses will always be available. There may, for example, be a timetable clash with other courses that you are studying or a course may have a limit on the number of places available in any one year.

(f) Entry Requirements: The entry requirements applying to each programme and course are reviewed regularly. However, no changes will be made to entry requirements after commencement of the relevant admissions cycle, which is after the October prior to entry in the next academic session.

(g) Events outside our control. Sometimes things happen beyond our control such as industrial action taken by staff.  In the event of industrial action or other circumstances beyond our reasonable control interfering with our ability to provide any course or programme, we try to minimise disruption as far as is reasonably practicable and this may require us to make changes.

10.3  Programme cancellation. On very rare occasions we may be unable to deliver a degree programme for which your Offer has already been made. Should this happen, you will be contacted with a full explanation of the circumstances and you will be offered help and advice in finding an appropriate alternative programme of study. You and we have the right to end the Student Contract in these circumstances in accordance with Section 19 below.

10.4  Study Abroad and International Exchange Students. Students on our Study Abroad and International Exchange Programme can choose from a range of courses. However, you should be aware that not all courses will always be available. There may, for example, be a timetable clash with other courses that you are studying, you may not meet the course entry requirements or a course may have a limit on the number of places available in any one year. You will be notified about any unsuccessful choice and offered help and advice in selecting an alternative course.


11. THE STANDARD YOU CAN EXPECT FROM US

11.1  We will deliver your programme or course with reasonable skill and care and in compliance with the Regulations set out in the University Calendar.


12. THE STANDARD WE EXPECT FROM YOU

12.1  Sponsio Academica. By registering you undertake to observe and comply with the Sponsio Academica (Regulation 2 of the University Calendar).  A translation of the Sponsio Academica is set out below:

“I, a student in the University of Glasgow, solemnly promise that I will fulfil the requirements of the Senate in accordance with the regulations of the University and I will conform to its discipline. Furthermore, I accept that I am responsible for commitment to, and engagement in, my learning and in other opportunities for my personal development.”

12.1  Standards of behaviour - Code of Student Conduct and other Regulations. In order to ensure the best possible learning environment and experience for you and your fellow students, we require you to maintain appropriate standards of behaviour.   The University Calendar sets out various policies and codes of conduct with which you should take time to familiarise yourself and with which you must comply.  Your attention is particularly drawn to the following Regulations (but you should note this this list is not exhaustive):

(a) University Plagiarism Statement (Regulation 32 in the University Calendar);

(b) Code of Student Conduct (Regulation 33 in the University Calendar);

(c) Fitness to Study Procedure (Regulation 34 in the University Calendar);

(d) Code of Practice on Unacceptable Behaviour (Regulation 37 in the University Calendar); and

(e) Statement on Alcohol, Drugs and Substance Misuse (Regulation 41 in the University Calendar).

Please note that Regulation 33 (Code of Student Conduct) continues to apply following the end of the Student Contract in relation to any breach of Regulation 33 by you during your studies which is discovered following the end of the Student Contract.

12.2  Criminal Convictions. If required in relation to the specific programme or course on which you are registered, you must tell us about any unspent criminal convictionswhich you receive whilst you are a registered student of the University. Details of programmes and courses which require disclosure of criminal convictions can be found on the University Website and includes programmes and courses leading to professional qualifications (such as medicine, nursing, teaching and law).

Section 3.10 explains what is meant by an unspent criminal conviction.

12.3  Academic Standards.  In order to qualify for the relevant award at the end of your studies, you must satisfy various requirements. Your progress on your programme or course and your final award are not guaranteed and are dependent on your academic performance. 

12.4  The Regulations that apply to your programme or course are set out in the University Calendar. These cover things such as the requirements for you to progress through the different stages of your studies (e.g. for progress to the honours years in your chosen subject(s)) and the total number of credits that you must complete and the grades required for award. Relevant information about these requirements is also included in course handbooks and you will be given reasonable notice of any changes that are introduced.

12.5  The Regulations that apply to you are those published in the University Calendar in the year that you begin your studies, or the year that you progress to your specific programme or course.  Please see Section 15 which sets out our rights to make changes to the Regulations. 

12.6  Student placements and other engagement with third parties.  Certain students may have the opportunity to undertake placements with, or otherwise engage with (for example, conduct research with), third parties as a requirement of, or as part of, their programme of course.  Such third parties may include other academic institutions, museums, health boards, charities, and companies and other industrial partners. Before being accepted on a placement or being permitted to engage with such third parties you may be required to agree to certain conditions set by the relevant third party.  So, by way of example only, you may be required to agree not to disclose the confidential information of that third party, or to comply with the health and safety or other policies of a placement provider while on their premises. 

Except for placements or other engagements with third parties that you have arranged yourself, we will let you know if we think any such terms are unreasonable or onerous and we will in most cases provide reasonable assistance to you in seeking to amend or dispense with any unreasonable third party terms.  However, you acknowledge and agree that if you have any concerns about any such third party terms, it is your responsibility to seek independent legal advice; the University is not able to provide you with legal advice upon which you may rely.

12.7  Fitness to Practise. Certain programmes (by way of example only, programmes leading to certain qualifications in teaching, law, medicine, dentistry, nursing, psychology, and veterinary medicine) require students to demonstrate “fitness to practise”.  Being fit to practise means having the skills, knowledge, health and character to work safely and effectively. Your attention is therefore drawn to Regulation 36 of the University Calendar which sets out our policies and procedures in relation to determining fitness to practise. You may be required by your programme administrators to sign an additional agreement regarding your fitness to practise.

12.8  Other important policies with which you must comply. Your attention is drawn to the following important University policies which may be applicable to you and with which, if applicable, you must comply:

(a) Regulations for the use of University ICT systems and facilities (available at https://www.gla.ac.uk/myglasgow/it/regulationscommitteesandpolicies/aup/codeofconduct/);

(b) Code of Good Practice in Research (available at https://www.gla.ac.uk/myglasgow/ris/researchpolicies/ourpolicies/);

(c) Code of Policy and Procedures for Investigating Allegations of Misconduct in Research (available at https://www.gla.ac.uk/myglasgow/ris/researchpolicies/researchintegrity/misconduct/); and

(d) Postgraduate Research Code of Practice (https://www.gla.ac.uk/research/ourresearchenvironment/prs/pgrcodeofpractice/).


13. INTELLECTUAL PROPERTY POLICIES AND REGULATIONS

13.1  Our intellectual property. The copyright, design right and all other intellectual property rights in any course materials and all other documents or materials that we prepare or produce (which includes any materials prepared by our employees, contractors and agents) whether or not related to your programme or course will belong exclusively to us or our licensors.

13.2  You may use the University’s intellectual property described above for the purposes of your own private study. You are not permitted to use any of our intellectual property for any commercial purpose and you are not permitted to share any of our intellectual property (including uploading our intellectual property onto social media or third party websites such as YouTube or Course Hero) without our express consent.

13.3  You must also comply with the Copyright Regulation (Regulation 40 in the University Calendar) which describes the limited rights (and obligations) you have if you wish to copy third party material under copyright in connection with your studies (for example, materials held in our library).

13.4  Misuse of University or third party intellectual property. Any use of University intellectual property or third party intellectual property by you in breach of Section 13.2 or 13.3 above will be treated by the University as a breach of the Code of Student Conduct (Regulation 33 of the University Calendar).

13.5  Your intellectual property. The copyright, design right and all other intellectual property rights in any work or materials that you produce during the course of your studies at the University will usually belong to you.  However, in some cases we may require you to transfer ownership of such rights to us. Examples include:

(a) if you create intellectual property in connection with a project which is funded or sponsored by a third party (for example, under a research contract which the University has entered into, or under a commercially sponsored studentship);

(b) if you are working in an area based on and in which the University has valuable intellectual property;

(c) if arrangements are in place (or anticipated to be put in place) with commercial companies in relation to the results of the research in which you are involved and that research involves University employees; or

(d) if the research work you are conducting is carried out by you under substantial guidance from University staff.

In other cases, you will have the option to assign any intellectual property you create to the University. We will tell you whether you are required to transfer ownership of your intellectual property rights and will provide details of the terms of that transfer.

13.6  Your rights if you transfer any intellectual property rights to us.  If you transfer to us any of the intellectual property rights referred to in Section 13.5 above, then you will be granted the same rights as an employee inventor at the University as set out in the University’s Policy for Intellectual Property and Commercialisation (a copy of which can be found here: https://www.gla.ac.uk/research/strategy/ourpolicies/). You should follow the procedures as set out in this policy.

13.7  Our rights to retain and use your research data. Regardless of ownership of the relevant intellectual property rights, we require access to all data generated using our resources.   You must therefore provide the original data when you leave the University.  You acknowledge that the University may continue to use such data for the purposes of academic research and teaching. Unless you have transferred the intellectual property rights to us, we acknowledge and agree that we are not permitted to use any of your intellectual property for any commercial purpose without your consent.


14. IF YOU ARE NOT HAPPY - COMPLAINTS PROCEDURE

14.1  Our Complaints Procedure is set out in the University Calendar (Regulation 29).  It explains what to do if you wish to raise a matter of concern to you or have a complaint about us or our services.


15. OUR RIGHT TO MAKE CHANGES TO OUR REGULATIONS AND POLICIES

15.1  The University is a large and complex academic institution.  Our Regulations (set out in the University Calendar) and our policies referred to in these Student Terms and Conditions have been developed to allow for the good governance, good order, and efficient operation of the University.  We may need or wish to make changes to the Regulations and/or policies for a number of reasons.  You agree that we can make changes to our Regulations (and other aspects of the University Calendar) and/or policies:

(a) if those changes are reasonable and will help us to maintain or improve good governance, good order or efficient operations (for example, if we have to make changes for health and safety or security reasons or with respect to new or unforeseen challenges);

(b) to comply with the requirements of law or a governmental authority, regulator or accrediting body; or

(c) if the change is agreed to be in the interests of the student body generally following consultation with student representatives.

Student representatives are consulted with respect to the drafting of all new Regulations and policies which impact upon students.

15.2  We will not normally implement changes to the University Calendar or our policies which affect student matters during an academic session.  However, we reserve the right to do so if we reasonably consider such changes:

(a) are required to maintain academic standards with respect to that academic session;

(b) are necessary to run our programmes and courses effectively (to enable us to meet our obligations to you) with respect to that academic session; or

(c) are necessary to comply with the requirements of law or a governmental authority, regulator or accrediting body.

We will give you reasonable notice of any such changes and all updates will be made available on our website.


16. OUR RESPONSIBILITY FOR LOSS OR DAMAGED SUFFERED BY YOU UNDER THIS CONTRACT

16.1  We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with our obligations under the Student Contract, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the offer process.

16.2  We are not responsible for loss and damage to your property caused by you. We are not responsible for any loss or damage to your property caused by you or by other students or by third parties for whom we are not responsible (for example if you lose an item of your personal belongings while on the University campus).

16.3  We are not responsible for services provided by student organisations. The Student Representative Council, Glasgow University Union, the Queen Margaret Union and the Glasgow University Sport Association are separate organisations independent from the University .We are not responsible for any services provided to you by those organisations.

16.4  We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; or for fraud or fraudulent misrepresentation.

16.5  This Section 16 continues in effect even if the Student Contract ends.


17. YOUR RESPONSIBILITY FOR INSURANCE

17.1  You are responsible for obtaining your own insurance for your property and any other types of insurance that you may need during your period of study such as medical insurance and/or travel insurance.


18. CONFIDENTIALITY

18.1  We have set out in Section 5 above how we will collect and use your personal information. However, you may during your course of study at the University be exposed to information that needs to be kept confidential. For example:

(a) if you are involved in a research project at the University you may receive certain information, know-how, data, and other information which the University regards as confidential including, without limitation, the results of projects being conducted at the University, details about unpatented inventions, proposals for additional work or studies, confidential information about an industrial sponsor, and possible commercial opportunities for the University;

(b) information disclosed during a complaints process; and

(c) certain programmes (by way of example only, programmes leading to certain qualifications in teaching, medicine, dentistry, nursing and psychology) require students to be exposed to confidential information about individuals such as pupils, patients and relatives,

and all of the above are examples of Confidential Information

18.2  You must respect and preserve the confidentiality of Confidential Information. Accordingly, you must not, without our prior written consent, either:

(a) disclose the Confidential Information to any third party; or

(b) use the Confidential Information for any purpose other than the purpose for which such Confidential Information was disclosed to you (this is likely to be for use in a particular research project).

18.3  The obligations of confidentiality set out above shall not apply, or shall cease to apply, to such of the Confidential Information as you can show:

(a) has become public knowledge other than through disclosure by you in breach of this Section; or

(b) was already known to you prior to disclosure by or on behalf of the University; or

(c) has been received by you from a third party who did not acquire it in confidence from the University or from someone owing a duty of confidence to the University; or

(d) you are required by law to disclose.

18.4  You must, whenever the University so requests, return to the University all documents and other records of the Confidential Information or any of it in any form which you have in your possession or under your control.

18.5  Additional obligations if you process Personal Information during your studies. If during your studies you are given access to personal information about another individual (for example, you are given personal information about research subjects during a research project on which you are working), the additional obligations set out in Schedule 2 apply to you.

18.6  This Section 18 continues in effect indefinitely even if the Student Contract ends.


19. HOW THE STUDENT CONTRACT MAY END

19.1  Automatic contract end. The Student Contract will end automatically in a number of different circumstances:

(a) on the official end date of your programme or course (whether or not we confer an award or degree on you); or

(b) if you have applied to us through UCAS and you have followed the UCAS procedure for accepting another university offer, declining your Offer or withdrawing your application.

19.2  You have the right to cancel the Student Contract within 14 days of accepting your Offer. If you accept an Offer but change your mind, you have 14 days from the date you accept our Offer to tell us you’ve changed your mind and to cancel the Student Contract and to receive a full refund of any fees that you have paid already under the Student Contract.

If you applied through UCAS, please contact UCAS to change your acceptance within 14 days of accepting your Offer. If you applied directly to the University, please cancel your Offer through our Applicant Self Service Portal within 14 days of accepting your Offer. If you cannot use the Applicant Self Service Portal, you may contact the central Admissions Office by email, telephone call or letter. You will find the contact details for the central Admissions Office in the University Prospectus and on the University Website.

The Student Contract will end on the day on which we receive your self service cancellation, email, telephone call or letter. To arrange a refund of any fees you have already paid, please contact the central Admissions Office.

19.3  You have the right to end the Student Contract because of the University’s actions. You have the right to end the Student Contract for the following reasons:

(a) we have told you about an error in the price or description of your programme or course and you do not wish to proceed;

(b) we are unable to deliver the programme on which you are registered and we have been unable to find an alternative programme acceptable to you in accordance with Section 10.3; or

(c) you have a legal right to end the Student Contract because we have breached an obligation under it and, if the breach is capable of remedy, you have given us 30 days to remedy the breach and we have failed to do so.

If you applied to the University through UCAS and you are not yet a registered student, you can end the Student Contract by contacting the central Admissions Office. Depending on your circumstances you may also have to contact UCAS but we will advise you of this at the time if it is required.  

If you applied directly to the University and are not yet a registered student, you can end the Student Contract by declining your offer through our Applicant Self Service Portal.  If you are ending the Student Contract close to the start of your programme and we have begun the pre-registration process you will have to contact the central Admissions Office to request to withdraw (your Applicant Self Service Portal will inform you if this is the case).  You will find contact details for the central Admissions Office in the University Prospectus and on the University Website.

In either of the above cases, the Student Contract will end on the date we receive your withdrawal.

If you are a registered student, you can end the Student Contract by completing and submitting a withdrawal form online at https://www.gla.ac.uk/myglasgow/registry/staff/withdrawal/. The Student Contract will end 10 days after the date on which we receive the withdrawal form (unless you contact us in the meantime to cancel the withdrawal).

19.4  You are still able to end the Student Contract even when it is not because of a University action and it is too late to cancel. If you want to end the contract for any other reason, just contact us to let us know.

If you applied to the University through UCAS and you are not yet a registered student, you can end the Student Contract by contacting the central Admissions Office. Depending on your circumstances you may also have to contact UCAS but we will advise you of this at the time if it is required.  

If you applied directly to the University and are not yet a registered student, you can end the Student Contract by declining your offer through our Applicant Self Service Portal.  If you are ending the Student Contract close to the start of your programme and we have begun the pre-registration process you will have to contact the central Admissions Office to request to withdraw (your Applicant Self Service Portal will inform you if this is the case).  You will find contact details for the central Admissions Office in the University Prospectus and on the University Website.

In either of the above cases, the Student Contract will end on the date we receive your withdrawal.

If you are a registered student, you can end the Student Contract by completing and submitting a withdrawal form online at https://www.gla.ac.uk/myglasgow/registry/staff/withdrawal/. The Student Contract will end 10 days after the date on which we receive the withdrawal form (unless you contact us in the meantime to cancel the withdrawal).

19.5  We have the right to end the Student Contract with immediate effect because of certain actions by you. We may end the Student Contract if:

(a) it is discovered that any information that you have provided on or with respect to your application is not true or accurate or is incomplete provided that, if the discovery is made after you have registered as a student, we have applied an expulsion or exclusion  following the procedure set out in the Student Code of Conduct or an exclusion from a programme under our Fitness to Practise Procedure;

(b) you fail to provide information or documents reasonably requested by us under Section 3.1 or 3.2 (by way of example only, evidence of your qualifications or your immigration status);

(c) you have not fulfilled the conditions of your Offer before the date notified to you in your Offer or any other date notified by us to you (see Section 3.4 above);

(d) you declare a relevant criminal conviction under Section 3.10 and we reasonably determine that the conviction prevents you from undertaking the programme or course; or

(e) you tell us about a relevant criminal conviction under Section 12.3 and we apply an expulsion following the procedure set out in the Student Code of Conduct or Fitness to Practise Procedure;

(f) it is discovered that you did not declare a relevant criminal conviction under Section 3.10 or Section 12.3, provided that in the case of a failure to declare under Section 12.3 we have applied an expulsion following the procedure set out in the Student Code of Conduct or Fitness to Practise Procedure; or

(g) you do pay any applicable deposit in accordance with Section 7.3;

(h) we are not reasonably satisfied that you have the required immigration status which permits you to undertake and continue your proposed programme at the University;

(i) we are not reasonably satisfied that you have the required immigration status for the fee status in your Offer;

(j) you do not register with the University within the timescale required (see Section 4 (Registration);

(k) you fail to progress academically towards an award of the University (having gone through any available appeals);

(l) you have not paid your tuition fees before the deadline for payment, the University has not been able to make a repayment arrangement with you (or you have missed 2 payments under such repayment arrangement) and you still do not make payment after we have reminded you in writing that payment is due; or

(m) you fail to comply with the Student Contract (including the Regulations set out in the University Calendar, as amended from time to time) provided that, if such failure occurs after you have registered as a student, we have applied an expulsion following the procedure set out in the Student Code of Conduct or Fitness to Practise Procedure.

The Student Contract will end on the date on which the University withdraws you as a student of the University.

19.6  We have the right to end the Student Contract if a programme is withdrawn. If we have had to withdraw a programme because we are unable to deliver it in accordance with Section 10.3, you will be offered help and advice in finding an appropriate alternative programme of study. However, if no alternative is available, we have the right to end the Student Contract, in which case the Student Contract will end on the date on which the University withdraws you as a student of the University.


20. RIGHTS AND OBLIGATIONS FOLLOWING THE END OF THE STUDENT CONTRACT

Following the end of the Student Contract the following rights and obligations apply.

20.1  Payment of outstanding fees. All outstanding fees owed by you to the University become payable in full following the end of the Student Contract unless otherwise agreed.

20.2  Refund of fees. Any refunds of fees will be made in accordance with the University Policy on Reduction of Tuition Fee Liability and Refunds available at https://www.gla.ac.uk/undergraduate/fees/policies/refund/.

20.3  Return of property, data and Confidential Information. All University property (including campus cards) and all data (if any) referred to at Section 14.6 (research data) and the Confidential Information (if any) referred to at Section 19.4 (Confidential Information) within your possession or control must be provided or returned to the University.

20.4  Terms which continue to apply after the end of the Student Contract.  Some of the terms of the Student Contract will continue to apply after the Student Contract ends. We have highlighted these within the relevant Sections of these Student Terms and Conditions but set them out below, for ease of reference:

(a) Section 5 (How we may use your personal information);

(b) Section 6 (Tuition and other fees);

(c) Section 13 (Intellectual Property Policies);

(d) Section 16 (Our responsibility for loss or damage suffered by you);

(e) Section 18 (Confidentiality);

(f) This Section 20 (Rights and obligations following the end of the Student Contract);

(g) Section 21 (Other important terms);

(h) Schedule 2 (Additional Obligations relating to processing of Personal Information); and

(i) Regulation 33 of the University Calendar (Code of Student Conduct) but only in relation to any breach of Regulation 33 by you during your studies which is discovered following the end of the Student Contract.


21. OTHER IMPORTANT TERMS

21.1  Events outside our control.  We will not be liable or responsible for any failure to carry out, or delay in carrying out, any of our obligations under the Student Contract where that delay or failure is caused by an event outside our reasonable control. Examples include adverse weather, accidental destruction of a building or industrial action by staff.

21.2  For so long as the event outside of our control continues:

(a) we can suspend those of our obligations under the Student Contract which are directly affected by the event; and

(b) the time allowed to carry out those obligations will be extended for the length of time the event continues.

21.3  We will take reasonable steps to bring the event to a close or to find a way in which we can carry out our obligations under the Student Contract despite the event.  Please also see Section 10.2(g) which sets out our right to make changes in response to such an event.

21.4  We may transfer certain of our rights and obligations to someone else.  We may transfer our obligations under the Student Contract to another organisation or person.  This may happen, for example, when we engage a third party to provide specialist teaching.  If and when this happens, we will remain responsible to you for the performance of our obligations by that third party.

21.5  We may also transfer our right to receive unpaid fees or other sums of money that you owe us to a third party but we will tell you when this happens.  This may happen, for example, where you owe us a debt under the Student Contract and we pass that debt for collection to a third party debt collection agency.

21.6  You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.  We have no obligation to agree.

21.7  Nobody else has any rights under this contract. The Student Contract is between you and us. No other person shall have any rights to enforce any of its terms except where we transfer rights in accordance with Section 21.5.

21.8  If a court finds part of the Student Contract illegal, the rest will continue in force. Each of the Sections of the Student Contract operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining Sections will remain in full force and effect.

21.9  Even if we delay in enforcing the Student Contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under the Student Contract, or if we delay in taking steps against you in respect of your breaking the Student Contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the programme or course, we can still require you to make the payment at a later date.

21.10  Information on our website.  Information for students is contained on our website here: www.gla.ac.uk/studentcontract and where information from our website is specifically referred to in these Student Terms and Conditions, that information will form part of the Student Contract. 

If there is any error in this information the University may correct the error and corrections will be binding (subject to your right to end the Student Contract under Section 19.3(a)). If there is any conflict or ambiguity between any information contained on our website and the Student Contract, then the Student Contract will prevail.

21.11  Which laws apply to this contract and where may you bring legal proceedings?

The Student Contract is governed by Scots law.

If you want to bring legal proceedings against the University you must bring those proceedings to the Scottish courts.

If we need to bring legal proceedings against you we may bring them in any court or courts anywhere in the world that will hear such proceedings. For example, if you are residing outside of Scotland and we need to pursue you for unpaid tuition fees, we may bring legal proceedings in a court where you are resident.

21.12  This Section 21 will continue to apply after termination of the Student Contract.


Schedule 1 - International Students

General additional terms for International Students

If you are a national of a country outside the European Economic Area or Switzerland and subject to UK immigration control, the following additional terms and conditions apply:

1)     You will need to demonstrate with appropriate evidence, at the point of registration and whenever requested to do by the University during your programme, that:

a)      you have a valid immigration status which permits you to undertake and continue your proposed programme at the University; and

b)     you have clearance under the Academic Technology Approval Scheme (ATAS) if this is required for your particular programme at the University.

Appropriate evidence may include valid, original immigration documentation showing permission to be in and study in the UK, along with a valid passport or national travel document and any other documentation which may be requested by us and which is necessary under applicable governmental regulations.  We will retain copies of the documents you provide to us for audit purposes (including audits by applicable governmental authorities).

2)     You acknowledge that in our performance of the Student Contract (i) we may provide such information (including copies of the documents provided by you) to the applicable governmental authority (for example, UK Visas and Immigration (UKVI)) as may be requested under applicable legislation; and (ii) the applicable governmental authority may provide such information to us.

3)     It is your responsibility to apply for, and provide such information as may be required in respect of, any required visa or other leave to remain.  You acknowledge that the decision whether to grant a visa or other leave to remain rests with the UK Home Office or other relevant governmental authority and that we do not accept any responsibility for the success or failure of any such application.

4)     You acknowledge that we have the right to contact the relevant authority (for example, UK Visas and Immigration) about your immigration status (including current UK immigration status, immigration history and the status of any ongoing immigration application).

5)     You must inform us, as soon as reasonably practicable, of any changes to your immigration status and provide documentation detailing the change(s). You must also provide any information on your immigration status requested by us.   Information provided in response to such requests must be true, complete and accurate to the best of your knowledge.

6)     You have responsibility for ensuring that you comply with all of the terms of your immigration permission whilst studying at the University. If you wish to take up paid and/or unpaid employment on a part time basis, you must undertake such employment in compliance with the conditions of your visa or other leave to remain as set out in UK immigration rules. Please note that if you choose to withdraw from your studies, if your Student Contract is ended by the University or if you are granted permission to interrupt your studies, this may affect the validity of your visa and your ability to enter and/or remain in the United Kingdom.

7)     Prior to the expiry of the applicable immigration permission, you are responsible for ensuring that you either leave the UK or submit an in-time extension application (i.e. a valid application submitted before, or in exceptional cases, on, the expiry date of your current leave).  If an application for extension of leave is made, you must provide us, as soon as reasonably practicable, with evidence of submission of the new application. If, after expiry of the existing leave, you fail to provide evidence of submission of an in-time application, you will be suspended from studies until this evidence is provided. If an application for extension of leave is submitted after expiry of the previous leave, you will be suspended from studies until evidence of valid UK immigration permission is presented to the University.

Specific additional terms for international students sponsored under the UK Tier 4 (General) scheme

In addition to paragraphs 1-8 above, students who have been issued a Confirmation of Acceptance for Studies (CAS) and/or students who hold a Tier 4 (General) visa under the University’s sponsor licence are also subject to the following further conditions.

8)     Prior to commencement of your programme, you must arrive in the UK and fully complete registration no later than the latest start date shown on your CAS. If commencing a new programme following completion of a previous programme at the University, you must demonstrate that you have submitted your new immigration application in-time and, if applicable, within any earlier deadline stipulated by UK Visas and Immigration guidance. Failure to meet this deadline may result in suspension from studies. If returning to the next academic year of your programme, you must complete registration promptly and within any deadline imposed by us.  Failure to complete registration by the appropriate deadline may result in withdrawal of Tier 4 sponsorship and the revocation of any Tier 4 visa held.

9)     You must fully engage with your programme, attend all required teaching activities and fully adhere to any required attendance policy.  Permission for any length of absence from studies must be sought and will be granted or refused at the discretion of the applicable School or College in line with its attendance policy.  We will withdraw Tier 4 sponsorship from any students whose attendance/engagement with studies is deemed to be unsatisfactory and/or where they have acted in breach of applicable attendance policy.

10)  You must attend all scheduled Tier 4 check-in sessions held throughout the academic year. The dates and locations of these check-ins will be determined by the University and notified to you.  When attending a Tier 4 check-in session you must present your current passport and original immigration documentation showing your continuing permission to be in the UK and study at the University, in addition to any other document requested by us.  Failure to attend a Tier 4 check-in with the required documentation may result in the withdrawal of Tier 4 sponsorship and the revocation of any Tier 4 visa held.

11)  If your Tier 4 (General) visa will expire prior to the expected completion of your programme, you may request a CAS to enable submission of an application to extend your visa. We will consider CAS requests reasonably but at our sole discretion, and in line with applicable regulations for Tier 4 sponsors. You must submit your application in-time. Failure to submit an in-time application may lead to the withdrawal of a CAS issued prior to the expiry of your visa.   A CAS will not be issued to students who have remained in the UK past the expiry of their current leave or breached any conditions of that leave. Where a Tier 4 application is refused, the student must inform the University immediately after receipt of the refusal notice and fully comply with any suspension imposed. If you wish to submit a further Tier 4 application in the UK, issue of a second CAS will be at our sole discretion.

12)  Please note that your Tier 4 (General) visa may be revoked or curtailed if your Student Contract ends for any reason. In such circumstances you may not be entitled to a refund of any degree programme fees already paid.

English language requirements

You may be required, at our request, to provide satisfactory evidence of your English language qualifications before admission. Our request will set out what evidence is required, but may include original exam certificates and/or direct confirmation from the awarding body. If you fail to provide such evidence to our reasonable satisfaction, we may at our sole discretion withdraw your Offer and end the Student Contract, in accordance with Section 19.5.


Schedule 2 - Additional Obligations relating to processing of Personal Information

For the purposes of this Schedule 2, the following terms are used:

Data Subject this means a living person who can be identified from personal information (for example an identifier like a name, address, ID number of physical attribute);
Personal Information this means any information about a Data Subject which is provided by you by the University for the purpose of your studies;
Processing Instructions this means the instructions relating to the Personal Information set out in this Schedule 2 together with any other instructions relating to the Personal Information provided to you in writing by the University

1)  Where you process Personal Information during your studies at the University, you shall:

a) process the Personal Information only on and in accordance with the Processing Instructions;

b) not disclose any Personal Information without the University’s prior written consent, except as required by law or as is necessary to comply with the Processing Instructions;

c) take appropriate technical and security measures in relation to the processing of Personal Information appropriate to the risks presented by the processing, in particular the risks of accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Information transmitted, stored or otherwise processed;

d) immediately notify the University if you receive any correspondence from either (i) a Data Subject or (ii) an applicable regulator in relation to the Personal Information and consult with the University prior to responding to any such correspondence;

e) immediately notify the University if you think any of the University’s Processing Instructions are unlawful;

f) immediately notify the University (and in any case no later than 24 hours after becoming aware) of any breach of Personal Information (whether actual or suspected), by emailing dp@gla.ac.uk with as much detail as possible about the breach;

g) provide reasonable assistance and information to the University in relation to the University’s compliance with applicable legislation relating to Personal Information, including:

i) consultations with applicable regulators;

ii) requests from Data Subjects; and

iii) Personal data breaches;

h) not transfer any Personal Information to any country outside the United Kingdom or European Economic Area without the University’s prior written consent;

i) permit the University and those persons authorised by the University (including external and internal auditors, contractors and agents) and applicable regulators or those persons authorised by applicable regulators to monitor, inspect, interview and audit your data, documentation, systems, records, controls and materials for the purpose of reviewing your compliance and ability to comply with the obligations in this Schedule 2; and

j) at the end of the Student Contract and at any time on request by the University, immediately securely destroy or delete or, at the request of the University, return securely to the University, all Personal Information currently in your possession and/or control and notify the University once this has been done by emailing dp@gla.ac.uk.

2)  If requested by the University at any time, you will enter into a separate data processing agreement relating to any Personal Information to which you are given access during the Student Contract.

3)  If you would like more information about the legal duties applicable to the processing of Personal Information further guidance can be found at http://www.ico.org.uk.