Student Contract
The Student Contract is a legally binding agreement between you and the University of Glasgow. You will be required to “sign up” to it online each year as part of your academic registration.
The Student Contract sets out your rights and obligations as well as the University’s rights and obligations.
The following are covered under the Student Contract:
- Your offer from the University;
- Our Student Terms and Conditions;
- Our regulations as set out in the University Calendar.
You should read the Student Contract and its associated documents prior to accepting an offer of a place at the University and/or before registration. A wide range of information is covered, key areas are highlighted below.
Data Protection
We will handle your personal information fairly and appropriately as set out in our Privacy Notice. for students and our Privacy Notice for applicants.
Degree Regulations
The regulations for your degree will be published in the University Calendar under the relevant College section. You should refer to the edition of the Calendar for the year you first registered for your degree. If you have difficulty locating your degree regulations please contact the Senate Office at senate@glasgow.ac.uk.
The programme specification will also provide further details about your degree. See: https://www.gla.ac.uk/myglasgow/senateoffice/programmesearch/
Regulations relating to academic assessment for your degree are covered in the Code of Assessment.
Further information on assessment is also available at: https://www.gla.ac.uk/myglasgow/senateoffice/policies/assessment/.
Fees and Charges
Tuition fees and other charges may be payable as set out in the Student Contract.
- Fees payable
- Ways to pay
- List of programmes which have deposit
- Deposit refund
- Refund Policy
- Student Debt Policy
- Fee Status Enquiry Form
Support for Disabled Students
Our regulations include the following:
Student Conduct
There are a number of regulations relating to student discipline and conduct (including academic misconduct):
- Code of Student Conduct
- Plagiarism Statement
- Code of Conduct for the Use of ICT Facilities in the University of Glasgow
- Code of Policy & Procedures for Investigating Allegations of Misconduct in Research
Other regulations relating to student behaviour are in the University Calendar at: https://www.gla.ac.uk/myglasgow/senateoffice/policies/calendar/calendar2017-18/feesandgeneral/#/studentsupportandconductmatters
Research Students
Changes
Sometimes changes to published programmes or courses are necessary. See section 9 of the Student Terms and Conditions.
As we develop our academic provision, changes are proposed through our Course and Programme Approval process which includes the opportunity for students to provide feedback on proposals.
In some cases students may seek to transfer programmes or courses. See Course Transfer Policy.
If you are a registered student you can end the Student Contract by completing and submitting a Withdrawal Form.
Useful Contacts
- Admissions Officers (UG)
- Postgraduate Study
- College/School contacts
- Accommodation Information
- International Student Support & Visas
- Registry
- SRC Advice Centre
- Student Services Enquiry Team
- Study information
We also need your contact details, and therefore:
- You must regularly check your student email account set up at registration;
- You must provide your current contact details via your MyCampus record.
Complaints and Academic Appeals
The University has a Complaints Procedure which allows students to raise matters of concern without fear of disadvantage and in the knowledge that privacy and confidentiality will be respected. There is also a Whistleblowing Policy which allows serious concerns to be raised about the operation and governance of the University.
If you are dissatisfied with an academic decision relating to your studies, you can make an academic appeal by following the procedures set out in our Codes of Appeal.