How to get support
There are three ways to get support from the Disability Service:
Complete a Study Support Request
A ‘Study Support Request’ or ‘SSR’ is a quick, online form for you to tell us about what you struggle with or find difficult, what support may have worked for you in the past, and what you think may be helpful to you now. Completing an SSR is the quickest and best way to get started with the Disability Service and get study support in place. Complete your SSR now.
What happens after you complete your Study Support Request?
Once you submit your SSR, a Disability Adviser will review your information, and we will email you about next steps. Depending on what you have told us, we may be able to put adjustments to your teaching or assessment in place right away. We may invite you to book an appointment with a Disability Adviser. If we do, you can choose between online and in-person appointments.
While you are waiting for us to respond to your SSR, there are other sources of support available:
- Your Adviser of Studies is named on your MyCampus record and can support you with any concerns about teaching and assessment. You can find your Adviser of studies here by clicking on the Adviser Information tile.
- Your Student Support Officer can offer advice and guidance on a wide range of issues.
- Your Disability Coordinator may be able to offer interim support and guidance.
- Student Learning Development offer a range of study support open to all students.
- There is a wide range of support available to all students.
Come along to a drop-in
If you’d like to speak with a Disability Adviser, come to a drop-in:
Tuesdays 10.05am to 11.55am
Wednesdays 2.05pm to 3.55pm
Thursdays 2.05pm to 3.55pm
Fridays 12.05pm to 13.55pm
There is no drop-in on Mondays at present.
Drop-ins are short (15-minute) appointments for you to speak with a Disability Adviser about what is most important to you right now.
You can attend the drop-in in person or online.
To attend in person, come to the Round Reading Room at one of the drop-in times.
To attend online, call 0141 330 5497 during the drop-in times.
Drop-ins are offered on a first come, first served basis. If you can’t be seen, please try again the next day. You will have the best chance of seeing an Adviser if you come at the beginning of the drop-in. If you would rather not wait, you can email support@disability.gla.ac.uk and we will respond, most often within five days. In a crisis or emergency, see the University guidance on how to get help in an emergency.
Email us
For general advice or quick questions, whether you are already registered with us or not, you can email support@disability.gla.ac.uk and we’ll get back to you as quick as we can.
Contact the Disability Service
Email: support@disability.gla.ac.uk
Telephone: 0141 330 5497
International: +44 141 330 5497
We're open:
Monday to Friday, 9am-5pm
Address:
Level 2, Fraser Building
University of Glasgow G12 8LE
Find us on the map
Our knowledgeable Reception Team can answer many of your questions – or will link you with someone who can.
The Fraser Building has step-free access and a lift to upper floors. Adapted toilet facilities are available.