Support and Advice
Finance, Money and Fees
This section will give you advice on the following:
Paying Tuition Fees
You are personally responsible for paying your tuition fees and other charges. Even if you may have made arrangements with a student finance authority (for example SAAS) or third-party sponsor to pay your tuition fees on your behalf, you remain personally responsible for payment if they do not pay your tuition fees. It is your responsibility to resolve any disputes you may have with your student finance authority or third-party sponsor.
The due date for tuition fees is generally the start of each teaching each year for undergraduate students. Postgraduate students will pay a pro-rata amount depending on their start date. Fees can be paid in full in advance of the due date or via instalments as discussed below. All Tuition fees must be paid through your MyCampus account.
Self-funding students can pay in full or in instalments using one of the following options:
- Under the University's Direct debit scheme - which has 8 instalments Oct-May
- By manual payment plan - which has 8 instalments - Oct-May
Failure to pay your tuition fees when they are due is a breach of the student contract and will result in being unable to progress into the next term, your account escalated to an external collections agency and terminating your student contract. We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
We can agree on a longer duration for your plan so long as it does not extend into the following term if you are a continuing student.
See the link below for further information:
Paying Accommodation Fees
Accommodation fees are charged on entry and any other charges relating to damages and cleaning will be charged throughout the term. All Accommodation fees must be paid through your MyCampus account.
Accommodation charges will be updated to your MyCampus account no later than 4 weeks after you check-in. Accommodation Services are not responsible for the collection of your fees only the generation of the charge.
Self-funding students can pay in full or in instalments using one of the following options:
- Under the University's Direct debit scheme - which has 7 instalments Oct - April
- By manual payment plan - which has 7 instalments - Oct - April
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
In the event of continued unpaid accommodation debt, it may result in your account being escalated to an external collector and in your eviction. If you overdue accommodation charges, you will be contacted by the student collections team by email, letter, text message and telephone. If you do not answer the communications from the finance office, this will result in you being issued with a Pre Irritancy Notice which is our intention to terminate your accommodation contract in line with the University of Glasgow Eviction procedure.
You also may be subject to sanctions imposed by the University which may include the removal of library access and IT facilities.
See below for further information:
Manual Instalments and Agreed Instalment Plans
• Manual Payment Plans are available for tuition and/or accommodation fees and are for a set period
• Manual Payment Plans can be selected from the Student Centre within the Student record in MyCampus
• Maximum term for Manual payments for Tuition is from October to May for tuition (8 months)
• Maximum term for Manual payments for Accommodation is October to April for accommodation (7 months)
• Your fees are split equally across the 8 months for tuition or 7 months for accommodation
• Payment will be due on the 30th of each month
• Payments are required to be initiated by the Student
Alternatively, you can set up an Agreed Payment Plan
• Agreed Payment Plans are when an alternative plan is preferred
• Agreed Payment Plans are set up by a credit controller and provide a more flexible option
• Commencing in October each year, the plan can run for a maximum of 6 months, until March
• The plan will be reassessed at the end of this 6 month period
• The amount due does not have to be spread equally across these 6 months, so this allows you to tailor a plan to suit your finances
• To set up an Agreed Payment Plan please create a request with the University Helpdesk: https://www.gla.ac.uk/myglasgow/it/helpdesk/
For both Manual and Agreed Payment Plans, two missed installments will result in the cancellation of the plan and the full balance of fees will become due immediately.
Cancelling a Manual Instalment Plan or an Agreed Instalment Plan:
- If you wish to cancel your manual or agreed instalment plan, please do so by emailing: mailto:finance-student@glasgow.ac.uk
- If you cancel your manual instalmant plan or agreed payment plan any balance of fees still outstanding will become payable in full immediately.
- To contact the student collections department or to find out more information on sanctions, please follow the link below.
http://www.gla.ac.uk/services/finance/staffsections/financialaccounting/
financecollectionscreditcontrol/
Collection of Monies Owed, that are not on a Direct Debit or Instalment plan
The Finance Collections team will send notifications by email, written letter and text message for students to make contact for unsecured payments owed. It is important you respond to our communications so we can agree your repayment option at the earliest. The way we are able to contact you is dependent on the information you enter on your student record.
Sanctions
Tuition Fees
If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled. You will then be sent a letter informing you of the next stage of the process which is to pass your account to an external collector. This means your outstanding debt, not agreed on a direct debit or payment plan, will be will be escalated to external collections and will be pursued by them until fully recovered. This may incur further charges relating to external collections.
If you do not contact us to discuss your tuition fee balance or to pay this balance within the duration on your reminder letter, we will pass this debt to an external debt collection agency for collection and will withdraw you as a student from the University in line with the University of Glasgow student contract. You will be unable to progress into the next term or to graduate from the University of Glasgow until you have cleared your tuition fee balance.
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
See here for further information:
Accommodation Fees
If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled.
If you do not pay your outstanding charges when they are due, or you have not set up another method of payment, you will be sent a communication informing you of the next stage of the process which is to escalate your account to the Accommodation Service issue who will issue you with a Pre Irritancy Notice.
This is our intention to terminate your accommodation contract in line with the University of Glasgow Eviction procedure and pass your account to an external collector. This may incur further charges relating to external collections.
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
Miscellaneous Charges
If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled.
You will then be sent a communication informing you of the next stage of the process which is to pass your account to an external collector. This means your outstanding debt, not agreed on a direct debit or payment plan, will be will be escalated to external collections and will be pursued by them until fully recovered. This may incur further charges relating to external collections.
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.
We are here to help. If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.