Support and Advice

Finance, Money and Fees

This section will give you advice on the following:

Paying Tuition Fees

You are personally responsible for paying your tuition fees and other charges. Even if you may have made arrangements with a student finance authority (for example SAAS) or third party sponsor to pay your tuition fees on your behalf, you remain personally responsible for payment if they do not pay your tuition fees. It is your responsibility to resolve any disputes you may have with your student finance authority or third party sponsor. 

The due date for tuition fees is generally that start of each teaching each year for under graduate students.  Post graduate students will pay a pro rata amount dependant on their start date. Fees can be paid in full in advance of the due date or via instalments as discussed below.  All Tuition fees must be paid through your MyCampus account.

Self-funding students can pay in full or by instalments using one of the following options:

  • Under the University's Direct debit scheme - which has 8 instalments Oct-May
  • By manual payment plan - which has 8 instalments - Sept - April
  • By agreed payment plan through the student collections team - who can set a plan for any duration

Failure to pay your tuition fees when they are due is a breach of the student contract and will result in being unable to progress into the next term, your account escalated to an external collections agency and terminating your student contract.We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

We can agree a longer duration to your plan so long as it does not extend into the following term if you are a continuing student. 

See the link below for further information:

www.gla.ac.uk/myglasgow/students/money/paymentmethods/


Paying Accommodation Fees

Accommodation fees are charged on entry and any other charges relating to damages and cleaning will be charged throughout the term. All Accommodation fees must be paid through your MyCampus account.

Accommodation charges will be updated to your MyCampus account no later than 4 weeks after you check in.  Accommodation Services are not responsible for the collection of your fees only the generation of the charge.

Self-funding students can pay in full or by instalments using one of the following options:

  • Under the University's Direct debit scheme - which has 7 instalments Oct - April
  • By manual payment plan - which has 7 instalments - Sept - March
  • By agreed payment plan through the student collections team - who can set a plan for any duratio

We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

In the event of continued unpaid accommodation debt it may result in your account being escalated to an external collector and in your eviction.  If you overdue accommodation charges, you will be contacted by the student collections team by email, letter, text message and telephone. If you do not answer the communications from the finance office, this will result in you being issued with a Pre Irritancy Notice which is our intention to terminate your accommodation contract in line with the University of Glasgow Eviction procedure.

You also may be subject to sanctions imposed by the University which may include removal of library access and IT facilities.

See below for further information:

www.gla.ac.uk/myglasgow/students/money/paymentmethods/

www.gla.ac.uk/myglasgow/accommodation/


Manual Instalments and Agreed Instalment Plans

You can opt to pay tuition fees, accommodation or bench fees by manual instalment plan. These are required to be set up separately.  This option will ensure any charges billed throughout the term are incorporated into your instalment plan and are visible through your student centre.  

 We offer eight instalments for tuition and bench fees which will fall due on the 30th of each month starting in September and seven instalments for accommodation fees.  Any deposits paid in advance will be deducted from your account before we calculate the instalment amounts.

Please ensure that you have sufficient funds to meet your instalment payments and these are paid direct to the university by the due date of the 30th, using your student number as your reference.

Should 2 payments of a manual instalment plan be missed in a term, we will cancel the instalment plan and the full balance of remaining fees will become due immediately and you will not be able to reinstate a manual instalment plan in that term.

In this instance, a secure agreed payment plan should be made with the collections department on finance-student@glasgow.ac.uk to ensure your account is not passed to an external collections agency.  This option offers more flexibility as we can select a due date suitable for you.


Cancelling a Manual Instalment Plan or an Agreed Instalment Plan:

  • If you cancel your manual instalmant plan or agreed payment plan any balance of fees still outstanding will become payable in full immediately.

Collection of Monies Owed, that are not on a Direct Debit or Instalment plan

The Finance Collections team will send notifications by email, written letter and text message for students to make contact for unsecured payments owed. It is important you respond to our communications so we can agree your repayment option at the earliest. The way we are able to contact you is dependent on the information you enter on your student record.


Sanctions


Tuition Fees

If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled.  You will then be sent a letter informing you of the next stage of the process which is to pass your account to an external collector.  This means your outstanding debt, not agreed on a direct debit or payment plan, will be will be escalated to external collections and will be pursued by them until fully recovered.  This may incur further charges relating to external collections.

If you do not contact us to discuss your tuition fee balance or to pay this balance within the duration on your reminder letter, we will pass this debt to an external debt collection agency for collection and will withdraw you as a student from the University in line with the University of Glasgow student contract.  You will be unable to progress into the next term or to graduate from the University of Glasgow until you have cleared your tuition fee balance.

We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

See here for further information:

www.gla.ac.uk/myglasgow/senateoffice/studentcontract/termsandconditions/#/6.tuitionfeesandothercharges

Accommodation Fees

If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled. 
If you do not pay your outstanding charges when they are due, or you have not set up another method of payment, you will be sent a communication informing you of the next stage of the process which is to escalate your account to the Accommodation Service issue who will issue you with a Pre Irritancy Notice.
This is our intention to terminate your accommodation contract in line with the University of Glasgow Eviction procedure and pass your account to an external collector. This may incur further charges relating to external collections.
We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

Miscellaneous Charges

If you miss 2 or more instalments of your direct debit or any repayment plan, and you have not secured a new repayment plan, or if you have not made any payments to your charges, your direct debit or repayment plan will be cancelled. 
You will then be sent a communication informing you of the next stage of the process which is to pass your account to an external collector.  This means your outstanding debt, not agreed on a direct debit or payment plan, will be will be escalated to external collections and will be pursued by them until fully recovered.  This may incur further charges relating to external collections.
We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.

We are here to help.  If you are encountering problems with your payments, please contact the student collections team to discuss your circumstances.