CoreHR accessibility statement

This accessibility statement applies to the CoreHR system used by staff to access their personal details, view payslips and manage leave requests etc. It also includes CoreRecruit, the e-recruitment module that allows applicants to apply for vacancies via the CoreRecruit module, part of the CoreHR system.

Using this service

The CoreHR system for managing HR and Payroll data and processes is run by the University of Glasgow and developed and hosted off-site by the Access Group. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts. The contrast ratio between text and background is at least 4.5:1
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the service using just a keyboard and use menus consistently
  • navigate most of the service using speech recognition software
  • listen to most of the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • the text won’t reflow in a single column when you change the size of the browser window
  • you can’t modify the line height or spacing of text
  • most older PDF documents aren’t fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you can’t skip to the main content when using a screen reader.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or braille:

We’ll consider your request and get back to you in 5 days.

British Sign Language

BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting video relay service.

Find out more about BSL assistance: contactSCOTLAND

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Glasgow is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

Our supplier has confirmed that the CoreHR software is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard so we are not aware of any issues within this area.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

The CoreHR system does not currently stream live video content therefore this requirement is at present inapplicable.

What we’re doing to improve accessibility

The CoreHR software provider, The Access Group has confirmed that all new software development will meet accessibility standards and we will liaise with the supplier to ensure we take advantage of alterations/improvements which are made available by them.

The Access Group has created a suite of automated tools which continuously tests their products during development against Web Content Accessibility Guidelines (WCAG) 2.0 standards. This ensures any product they develop meets at least the WGAC 2.0 standard. They also continuously update their tooling so they can adapt to changing standards, software and requirements.

The Access Group test their products with screen readers such as JAWS, NVDA & Apple VO both in house and in the field to ensure Accessible Rich Internet Applications ( ARIA ) conventions are addressed and have formed relationships with users with a range of abilities to better understand the nature of accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 17th September 2019. It was last updated on 31st August 2021.

This website was last tested on 31st July 2020. The test was carried out by The Access Group.