Gilmorehill campus

Frequently Asked Questions

We're delighted that you will be joining us this year. As you will know, we have been working hard to make sure that this semester our campuses continue to be secure and welcoming environments, despite the challenges posed by COVID-19.

Below are some of the frequently asked questions we have been receiving from international students who will be joining us this term.

What are the application deadlines for courses starting in January 2021

Please be aware that the University will be closed from 5pm on Friday 18th December until Tuesday 5th January and therefore no updates to applications will be made during this period. Please see admissions deadlines below for applying, meeting conditions and accepting offers prior to the Christmas 2020 holiday for courses starting in January 2021:

Deadline Item Jan 2021 Intake Deadline for pre-Christmas processing
Last Application Submission (International/EU) 27 November
Last date for Decision to be communicated (on time applications) 18 December
Last date for Document Upload and progression to Unconditional Accept or Decision (International/EU) 11 December
Last Date for CAS Issuance 18 December
Last Date for CAS updates* 18 December

* If you miss the CAS update deadline, we will action an update for February entry when we return in January.

When will I receive my CAS?

You must have accepted your Unconditional offer before your CAS can be issued.  Please see timelines below for when CAS will be issued: 

Start Date 

CAS Issue Period 

Timeline for CAS Issue 

Last Date for CAS Issue 


Now until 11 September 

Up to 5 working days from accepting Unconditional offer 

11 September 


1 September – 16 October 

Up to 5 working days from accepting Unconditional offer 

16 October 


19 October – 18 December 

Up to 5 working days from accepting Unconditional offer 

18 December 

When do I have to be in Glasgow?

As per the current semester (programmes commencing in September and November 2020), much of the teaching in the semester commencing 11 January 2021 will be delivered online. 

In all cases, you can enrol and begin your studies remotely if you cannot or do not wish to physically begin your studies in Glasgow. There are some exceptions to this and Schools will be in touch to provide you with guidance as to whether your programme or course requires on-campus attendance. 

We will provide a wide range of welcome and induction activities, regardless of how you start your studies. 

Please note that if you are an international student and wish to benefit from the new graduate immigration route, you will need to be in Glasgow by the 6 April 2021. 

What do I do if the latest course start date on my CAS is before I can get to Glasgow?

The latest arrival date stated on all CAS issued from Monday, 10 August will be Monday, 18 January 2021. 

If you have already received your CAS stating the latest start date of 11 January 2021 and will not be able to arrive in Glasgow by this time, please complete and submit the below form.

Delayed Arrival Request Form

I have not received my access to registration email yet – what do I do?

For courses starting in January registration will open on the 1st December and you will receive an access to registration email soon as long as you have accepted your Unconditional offer.  If you have not received this email 2 weeks before your agreed start date, please raise a UofG Helpdesk request. 

I’m having problems registering, where can I get help?

You can view ‘How to Guides’ or raise a support call to get help with enrolment here: 

When is the deadline for registration?

For programmes starting in January 2021 the deadline for registration is 25 January. 

I have questions about enrolment, who can I contact?

You can view ‘How to Guides’ or raise a support call to get help with enrolment here: 

Where can I get help with the visa application process?

Can I start my studies online?

If you are unable to travel to Glasgow in time, due to visa delays, travel restrictions or Covid-19 related medical/health reasons, you can register, enrol and commence study remotely, but must do so by your start date, providing you transition to Glasgow as soon as you can.

Your Programme, School or College will be in touch directly with more detailed information about online access to your courses so you can begin your studies on time remotely. 

How can I defer my offer to study?

The deadline has passed for postgraduate students wishing to defer starting their programme from September 2020 to January 2021. 

If you hold a place for January 2021 and now cannot attend due to extenuating circumstances out with your control, we will consider a deferral to September 2021.  

You can send details of your extenuating circumstances to with the subject: January to September Deferral Request.

You must provide full details of your extenuating circumstances and attach evidence where appropriate. Admissions will make decisions within 15 working days where possible. 

When is the deadline for submitting my English Language results for January courses?

For courses starting in January 2021 the latest date for documents to be received to progress to Unconditional and CAS is the 11th December 2020.