Jobs at Glasgow

1. Provide strategic leadership as a member of the School Management Group, shaping organisational direction and ensuring delivery of the School's strategy through effective operational planning, organisational performance and continuous improvement, aligned with College and University priorities.
2. Act as a strategic partner to the Head of School, providing expert advice, operational insight and evidence-informed analysis to support executive decision-making, organisational development and the successful delivery of the School's strategic objectives.
3. Lead and develop an integrated professional services function that delivers high-quality, responsive and customer-focused services, enabling excellence across the School's academic mission while fostering a culture of collaboration, innovation and continuous improvement.
4. Lead the development and implementation of the School's operational plans and performance framework, using business intelligence, data and meaningful performance measures to monitor delivery, identify opportunities and drive organisational effectiveness.
5. Lead the operational delivery of strategic priorities and organisational change within the School, ensuring effective programme governance, stakeholder engagement, implementation and evaluation, while aligning local delivery with College and University priorities.
6. Work in partnership with the Head of School and College colleagues to support strategic financial planning, resource allocation, income sustainability and the operational delivery of initiatives that enhance the School's long-term financial resilience, enterprise activity and strategic growth.
7. Provide strategic oversight of the School's governance, operational risk, compliance and business continuity arrangements, ensuring adherence to University policies, statutory requirements, accreditation standards and quality assurance processes, working with specialist colleagues as appropriate.
8. Drive organisational effectiveness through service redesign, process improvement, digital enhancement and the adoption of best practice, ensuring professional services remain agile, efficient and responsive to the evolving needs of the School.
9. Lead, develop and inspire the School's professional services leadership team, creating a high-performing, inclusive and collaborative culture that supports staff engagement, wellbeing, professional development and continuous learning.
10. Develop and maintain productive strategic relationships with academic leaders, College and University colleagues, external partners and stakeholders to strengthen organisational capability, enhance the School's reputation and support opportunities for collaboration, enterprise and growth.
11. Contribute actively to College and University leadership groups, representing the School in institutional initiatives and influencing the development of professional services strategy, policy and operating models across the University.
12. Act on behalf of the Head of School and Director of College Professional Services, as appropriate, representing the School internally and externally and contributing to initiatives that enhance the University's reputation and strategic objectives.

Essential:

• A1 Scottish Credit and Qualification Framework level 9, 10 or 11 (Ordinary/Honours Degree, Postgraduate Qualification) or equivalent, including being professionally qualified in a relevant discipline, together with substantial professional leadership experience in a senior management role. Alternatively, the ability to demonstrate the competencies required to undertake the duties associated with this level of post through significant professional knowledge and leadership experience gained across a range of relevant specialist or management roles.
• A2 Comprehensive knowledge of governance, organisational planning and decision-making processes within a large, complex organisation.
• A3 Demonstrable knowledge of organisational development, service improvement, operational excellence and change management methodologies.
• A4 Strong understanding of the higher education sector, including the strategic opportunities, challenges and external drivers shaping research-intensive universities.
• A5 Broad knowledge of financial management, resource planning and business planning within a budgetary and performance management framework.
• A6 Knowledge of organisational performance management, business intelligence and the use of data to support strategic planning and evidence-informed decision-making.
• A7 Understanding of commercial drivers, enterprise, income diversification and resource sustainability within a higher education environment.

Desirable:

• B1 Relevant postgraduate qualification (Masters or equivalent professional qualification).
• B2 Good understanding of University governance, funding and regulatory arrangements.
• B3 Knowledge of business school accreditation, quality assurance and regulatory frameworks within higher education.

Essential:

• C1 Outstanding communication, presentation and influencing skills, with the ability to communicate effectively and build credibility with a wide range of internal and external stakeholders.
• C2 Excellent interpersonal, negotiation and relationship management skills, with the ability to establish trusted partnerships and influence at executive and senior leadership level.
• C3 Demonstrable strategic thinking and organisational planning skills, with the ability to translate strategic priorities into effective operational delivery and organisational outcomes.
• C4 Proven leadership of multidisciplinary teams, creating an inclusive, collaborative and high-performing culture that empowers colleagues and drives continuous improvement.
• C5 Demonstrable ability to lead organisational change, service improvement and strategic implementation within a large, complex organisation.
• C6 Excellent analytical, financial and business planning skills, including the effective use of business intelligence and performance data to support evidence-informed decision-making.
• C7 Strong programme and project management skills, with the ability to manage competing priorities, resources and risks while delivering strategic outcomes.
• C8 Commercial awareness, with the ability to identify opportunities to improve organisational performance, support enterprise, enhance operational efficiency and contribute to long-term financial sustainability.
• C9 Resilient, adaptable and politically astute, demonstrating sound judgement, integrity and a collaborative, values-led leadership style that fosters trust, accountability and inclusion, consistent with the University's values and commitment to equality, diversity and inclusion.

Essential:

• E1 Significant senior leadership experience within a large, complex organisation, with responsibility for leading operational and professional services functions.
• E2 Significant experience of working as a strategic partner to senior leaders, supporting the development and delivery of organisational strategy and operational priorities.
• E3 Demonstrable experience of leading organisational change, service improvement and operational improvement programmes that have delivered measurable organisational benefit.
• E4 Extensive experience of developing and implementing strategic and operational plans in partnership with senior colleagues, translating organisational strategy into successful delivery.
• E5 Experience of leading multidisciplinary teams, fostering high performance, continuous improvement and professional development.
• E6 Significant experience of financial planning, resource management, organisational performance and evidence-informed decision-making within a complex organisational environment.
• E7 Experience of building effective strategic partnerships across organisational boundaries, enabling collaboration, organisational growth and successful delivery of shared strategic objectives.