Dr Nilay Balkan

  • Lecturer in Marketing (Management)


Nilay joined the Adam Smith Business School in 2020 and completed her PhD in 2019. Her PhD investigated the role of social media in building relationship and communities between customer and micro-businesses.

While completing her PhD, Nilay worked as Lecturer in Marketing at Glasgow Caledonian University and taught online MSc and MBA marketing courses at Edinburgh Napier University.

Nilay worked as a Business Advisor prior to joining the Adam Smith Business School, working closely with start-ups and social enterprises. She maintains this interest in entrepreneurship, SMEs and social enterprises and is an External Associate at UHatch (Glasgow Caledonian University’s Business Incubator). This industry experience informs Nilay’s teaching and research.

Research interests

Nilay is a member of the School's Marketing and Entrepreneurship, Development and Political Economy research clusters.

Areas of expertise: 

  • Marketing communications
  • Relationship marketing
  • Branding
  • Social media
  • Entrepreneurship
  • SMEs
  • Learning and teaching


Supervisory interests

  • Marketing communications
  • Relationship marketing
  • Branding
  • Marketing in SMEs
  • Entrepreneurship
  • Entrepreneurship training


Current taught courses

  • Course leader for Marketing campaign development - tactics and research (third year)
  • Course leader for Marketing management (MSc level)

Previous taught courses

  • Strategic brand management
  • Digital marketing
  • Digital fashion branding
  • International business strategy
  • Contemporary consumer culture in international business
  • Creating business excellence and marketing

Additional information

External roles

  • External Associate at UHatch, Glasgow Caledonian University’s Business Incubator