‌Serial missed appointments in the NHS

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This research project is investigating the intelligence from clinical practice that people who have a pattern of missing GP appointments are socially vulnerable and have poorer health outcomes.

Research team



Related work

Ross Innes, current BSc Global Health in a Primary Care Context undergraduate student, is conducting a study called Managing to attend appointments- what works and what stymies engagement in health care? This qualitative work is exploring the lived experience of experts by experience - people who have had significant adversity and have struggled to attend health care appointments and the professionals who have cared for them. Participants have been recruited from voluntary sector organisations in homelessness and substance use. The purpose of this is to inform the development of strategies and health service design to reduce serial missed appointments in the NHS.

Research supervisors

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