Set up University email on your device
The following steps will work for most devices. Due to the wide range of devices in use, we can't provide step-by-step instructions for every one.
- On your device, open your preferred email app
- Set up a new Exchange (or Microsoft) account
- Enter the following details:
- Username: your University email address (Apostrophe in your email address? Leave it out!)
- Password: your password
- Server name (if prompted): outlook.office365.com
Compatible email clients
Using the Outlook client or the Outlook Web Application (OWA) is recommended
|
|
Windows |
MacOS |
iOS |
Android |
Linux |
|
Outlook |
Y |
Y |
Y |
Y |
No |
|
Outlook Web App (OWA) |
Y |
Y |
Y |
Y |
Y |
|
Apple Mail |
No |
Y |
Y |
No |
No |
|
Windows Mail |
Y |
No |
No |
No |
No |
|
Thunderbird |
Y |
Y |
No |
No |
Y |
|
Gmail app |
No |
No |
No |
Y |
No |
Please use the latest version of these clients
IMAP and SMTP settings
| IMAP Settings | SMTP Settings |
|---|---|
| Server: outlook.office365.com | Server: smtp.office365.com |
|
Port: 993 |
Port: 587 |
| Encryption: SSL/TLS | Encryption: STARTTLS |
| Authentication Method: OAuth2 | Authentication Method: OAuth2 |
Configure
Apple Mail client on iPhone and iPad
- Navigate to Settings -> Mail -> Accounts
- Select Add Account, choosing Microsoft Exchange
- Enter your UoG email address and a description (useful to use your email address for this)
- Select Sign-in (this will direct you to Microsoft)
- Enter your password and authenticate if prompted
Gmail app on Android
- Navigate to Settings > Accounts and backups > Manage accounts
- Select +Add account at the bottom of the screen
- In the Apps selection choose Exchange
- Enter your UoG email address and click Next and enter your password and authenticate when prompted
- Accept Permissions requested
You will now see a message "Your account is ready to go!"
Thunderbird
- Navigate to Tools -> Account Settings -> click on the @glasgow.ac.uk identity, scroll to the end of that information and click the Edit SMTP Server... button.
- Change Security and Authentication ->Authentication Method to OAuth2, click OK to return to the account settings
- Expand the @glasgow.ac.uk identity and select Server Settings
- Change Security Settings -> Authentication to OAuth2
New Thunderbird users can configure OAuth2 from the outset, fill in the "Your full name" and "Email address" fields and then select Configure manually. Configure as follows:
Incoming Server
- Protocol: IMAP
- Host name: outlook.office365.com
- Port: 993
- Connection security: SSL/TLS
- Authentication method: Oauth2
- Username: Your University email address
Outgoing Server
- Host name: smtp.office365.com
- Port: 587
- Connection security: STARTTLS
- Authentication method: Oauth2
- Username: Your University email address
Zoom calendar integration
- Visit the UofG Zoom page
- Select Sign in and enter your username and password,
- Select Profile and scroll down to Others>Calendar and Contacts Integration
- Delete existing integration and then add again, selecting the Office 365 service and checking the 'Authorise with Oauth 2.0' option
Smartphone and tablet security advice
Set a PIN to protect your device from unauthorised use!
Your smartphone and tablet are likely to contain a lot of confidential information about you, perhaps even your bank details.
Treat your smartphone like your wallet or purse.
Treat your tablet like your laptop.
There are many ways you can increase the security of your smartphone and tablet:
- Set a PIN and ensure that it is not guessable (not 0000, 1234 etc) to protect your device from unauthorised use.
- Set a timeout to lock your device.
- Be careful which apps you install and what permissions you give them.
- If you use GPS location services, be aware of what information they share.
- Keep in mind the email security rules: these apply whatever device you're using.
- Backup the information on your device.
- Keep a copy of your IMEI number (if applicable) in case of loss or theft.
- At end of its life, dispose of your device securely.