Software Defined-Access (SD-A)

Cisco SD-Access is Cisco’s name for Software Defined Networking. It provides zero-trust security in the workplace and secures access—by all users, all devices, and from all locations—across applications and the network environment.

 

Software Defined-Access (SD-A) diagram

According to the Cisco website SD-A:

  • Identifies and verifies all endpoints.
    • Includes users and IoT devices that connect to your network.
  • Establishes policy and segmentation.
    • Helps to ensure least-privilege access based on endpoint and user type.
  • Continually monitors endpoint behaviour.
    • Helps ensure compliance, including encrypted traffic.
    • Quarantines endpoints that exhibit malicious or out-of-compliance behaviour.
  • Stops threat migration.

Today we hand craft Access Control Lists which are configured on each switch and are coarse grained, hard to manage and inevitably configuration drifts over time. Combined with Cisco’s Identity Services Engine (ISE), we have the ability to classify users into groups and then centrally define network contracts or policies that control what is allowed to communicate with what - like a super powerful firewall enforced on every switch and access point on the network.

The security benefits are especially encouraging, making it very hard for attackers, even once they have a toe-hold in the network, to move laterally This should also pass through to the data centre adding enhanced protections to hosted applications that could only even be accessed by certain user groups.

We are working with Capita's partner Firefly to define this as there is a clear trade-off between a perfectly tailored network contract that is highly specific to an individual’s needs and the inevitable burden of trying to administer it - it’s fair to say we are still very much learning and don’t fully understand this yet!

Proof of Concept (PoC)

We now have a Proof of Concept (PoC) SD-A network in our JWN data centre (see photos below).​ A comprehensive PoC build document (178 pages) has been produced and the team now have access to the PoC.​

 

  Picture of Proof of Concept (PoC) at James Watt North (JWN)   Another picture of Proof of Concept (PoC) at James Watt North (JWN)

Network Design Documents

The Network workstream is currently undergoing its design phase and as a result a lot of design documents have been, and will be, produced that will detail the design and operation of the new data network. Combined these currently run to hundreds of pages and is expected to run into a four figure number by the time they are complete. These design documents include:

  • Proof of Concept (PoC)
  • SD-A
    • Concept of operations (CONOPS) – aka use case document.
    • System requirements document
    • High level design
    • Low level design
  • Supercore service layer design brief
  • Data centre segmentation design brief
  • Network security design
  • Management tooling
    • Infoblox Low Level Design (for DNS management)
    • Ixia Low Level Design (for network monitoring)

Network Facts & Figures

  1. Covers 3 Campus’s:
    • Gilmorehill
    • Garscube
    • Crichton
  2. Doubles the amount of distribution nodes around the University
  3. Trebles the amount of internal wi-fi access points across the UofG
    • (Please note that every individual building is different and some will have a more than 3 x the current number and some will have less)
  4. Contains hundreds of pages on the design of the new network

Planned Works for 2023-24

Planned Work

User Impact

Where?

When?

Security

Varied levels of impact dependent on differing tasks

Data Centres

Q1/Q2 2024

SD-A

Varied levels of impact dependent on differing tasks

Data Centres

Q1/Q2 2024

 

NB - Information is subject to change

Completed Works: Network

Completed Works

User Impact

Where?

When?

Configuration – Janet Bandwidth Upgrade to the Supercore Network

There was no loss of service

Data Centres

2 and 3 April 2023

JANET- Multimode SFP to Singlemode SFP Swap

There was no loss of service

Data Centres

12 April 2023

JANET Service Migration

There was no loss of service

Data Centres

13 April 2023

Ixia Service Go-Live

There was no loss of service

Data Centres

14 April 2023

Configuration - Supercore

There was no loss of service

Data Centres

22 to 27 April 2023

ACI Failover Testing Pt 1 & 2

There was no loss of service

Data Centres

11 and 12 May 2023

Supercore: Fusion installation at Data Centre 1

There was no loss of service

Data Centres

1 and 2 June 2023

Supercore: Re-position, reconfiguration and migration

The relevant affected team had been informed of impact

Data Centres

10 and 12 June 2023

Proof of Concept (PoC) Rework

 No access to PoC for PoC users

Data Centres

1 June to 16 June 2023

ACI Failover Testing Pt 3

There was no loss of service

Data Centres

14 June and 16 June 2023

Infoblox Go-Live Preparation

There was no loss of service

Data Centres

13 April to 26 June 2023

Configuration: Supercore

There was no loss of service

Data Centres

24 and 25 June 2023

Supercore: Fusion installation and configuration at Data Centre 2

There was no loss of service

Data Centres 24 and 25 June 2023

Infoblox: Go-Live

Access to all systems was at-risk and short intermittent interruptions were encountered. This included access to UofG systems from any location and access to anything from UofG. Guest Wi-fi services remained operational.

Gilmorehill, Garscube and Remote Access 15 and 16 July 2023
Infoblox: Microsoft migration and testing

Access to all systems was at-risk and short intermittent interruptions were encountered. This included access to UofG systems from any location and access to anything from UofG. Guest Wi-fi services remained operational.

Gilmorehill, Garscube and Remote Access 15 and 16 July 2023
DNS Server: Installation

Access to all systems was at-risk and short intermittent interruptions were encountered. This included access to UofG systems from any location and access to anything from UofG. Guest Wi-fi services remained operational.

Gilmorehill, Garscube and Remote Access 19 July 2023
Infoblox: DHCP migration and user acceptance testing

Access to all systems was at-risk and short intermittent interruptions were encountered. This included access to UofG systems from any location and access to anything from UofG. Guest Wi-fi services will remain operational.

Gilmorehill, Garscube and Remote Access

29, 30 and 31 July 2023

Crichton Campus Upgrade

Varied level of impact (This was communicated to all at Crichton Campus by Stephen Patterson)

Crichton Campus, Dumfries

15 May 2023 to 18 Sep 2023

Firewall Pt. 1

There was no loss of service

Data Centres

21 Aug 2023 to 8 Sep 2023

Standardisation of network interfaces Pt. 1

There was no loss of service

Data Centres

24 Oct 2023 to 25 Oct 2023

Installation of central networking core (SDA)

There was no loss of service

Data Centres

23 Oct 2023 to 30 Oct 2023; from 09:00 to 17:00

Installation of nodes at JWN and Library

There was no loss of service

JWN & Library

23 Oct 2023 to 28 Oct 2023; from 09:00 to 17:00

2 Nov 2023; from 09:00 to 17:00

Davidson Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

Davidson Building

18 Dec 2023; from 17:00 to 21:00

James Watt South (JWS): Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

James Watt South (JWS) 

19 Dec 2023; from 17:00 to 00:00 

Southeast Corner of Gilbert Scott Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

Southeast Corner of Gilbert Scott Building 

8 February 2024 from 18.00 to 23:00

 
Sir James Black Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

Sir James Black Building

9 February 2024; from 18:00 to 23:00

BT Exchange in Gilbert Scott Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

BT Exchange area of Gilbert Scott Building

10 and 11 February 2024: from 18:00 to 23:00

Joseph Black Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

Joseph Black Building

11 and 12 February 2024; from 18:00 to 23:00

Rankine Building: Installation of Distribution Switch

Partial outages affected network services. This included intranet and internet access, wired and wireless connections, guest access, and telephony networks. Users access was affected intermittently to the following services: network shares, file storage, internal applications, internet, Janet services, telephony, and any wireless and guest access.

Rankine Building

13 February 2024; from 18:00 to 23:00

Scotgrid Connectivity: Reconfiguration

There was a complete loss of network connectivity to and from Scotgrid services, including access from inside the network, during the timeframe stated.

Remote

23 March 2024 to 24 March 2024; from 09.00 to 18:00 each day 

Standardisation of network interfaces Pt. 2

There was no loss of service Data Centres 25 March 2024 to 26 March 2024; from 18:00 to 22:00 each day

 

Distribution Node Buildings

The Network Programme (NP) will be replacing existing, long-standing network distribution switches as well as increasing the number of these important network hubs in the following buildings:

  • James Watt North (JWN)
  • South-East Main Building (SE Corner of Gilbert Scott)
  • Davidson Building
  • Sir James Black Building
  • Library (x2)
  • James Watt South (JWS)
  • Sir Alexander Stone Building
  • BT Exchange (BTEx)
  • Kelvin Building
  • Joseph Black Building (x2)
  • Advanced Research Centre (ARC) (x2)
  • James McCune Smith (x2)
  • Saughfield
  • Rankine Building
  • Sir Michael Stoker Building (CVR) - Garscube
  • Wolfson Wohl Cancer Research Centre (TRC) - Garscube

SD-A Pilot Buildings

The Network Programme (NP) will be testing a more secure, automated, and user-centric approach to network management in the following pilot buildings in 2024:

  • James Watt North (JWN) – Full
  • Library – Partial
  • James McCune Smith – Partial
  • Pearce Lodge – Full
  • Reading Room - Full

NB - Full conveys that all the current edge connections will be considered for migration to SDA for that building, whereas partial means a few ports will be considered, possibly one switch in a building