About the Network Programme (NP)

The Data Network at the University of Glasgow is a vital infrastructure component supporting the delivery of teaching, learning, research and business operations for the University. It has grown over the years to meet an ever-increasing demand, which it does very well, but is now aging and in need of a refresh.

The Network Programme will provide a modern data network service and technologies enabling the University of Glasgow to deliver world leading research and teaching.

The Network Programme briefing pack (pdf 0.9Mb) provides more information on how we have, and plan to, tackle this.

About this site

This site looks to keep you updated with all you need to know about the Network Programme and will be updated regularly – please use this site for all the latest information on the Network Programme.

Upcoming Planned Works

Planned Work

User Impact

Where?

When?

Library Building - Pilot Building Network Upgrade:

    • Node Upgrade & Node Room Move
    • Edge Upgrade (to Distribution Node)
    • Cabling Upgrade (where applicable)
    • Containment Upgrade (where applicable)
    • Wireless Access Point Upgrade
    • Power Supply Upgrade
    • New AC Unit
    • Fibre Upgrade (Early 2024)
    • Network Equipment Migration

 

There is no loss of service planned, however, there will be disruptions to building users of the Library. Specific disruptions will be shared through local building comms. For further information please contact:

Library  3 June 2024 to 9 December 2024; from 09:00 to 17:00 (daily)

Sir Alexander Stone Building (SAS) - Fibre Works

There is no loss of service planned, however, there will be disruptions to building users of the Sir Alexander Stone (SAS). Specific disruptions will be shared through local building comms. For further information please contact:

SAS  15 July 2024 to 5 August 2024; from 09:00 to 17:00 (daily)

Sir James Black Building - Pilot Building Network Upgrade:

    • Node Upgrade & Node Room Move
    • Cabling Upgrade (where applicable)
    • Containment Upgrade (where applicable)
    • Wireless Access Point Upgrade
    • Power Supply Upgrade
    • New AC Unit
    • Fibre Upgrade (Early 2024)
    • Network Equipment Migration

There is no loss of service planned, however, there will be disruptions to building users of the Sir James Black (SBS). Specific disruptions will be shared through local building comms. For further information please contact:

 
SJB  15 July 2024 to 29 November 2024; from 09:00 to 17:00 (daily)

Sir Alexander Stone Building - Pilot Building Network Upgrade:

    • Node Upgrade
    • Cabling Upgrade (where applicable)
    • Containment Upgrade (where applicable)
    • Wireless Access Point Upgrade
    • Power Supply Upgrade
    • New AC Unit
    • Fibre Upgrade (Early 2024)
    • Network Equipment Migration
 

There is no loss of service planned, however, there will be disruptions to building users of the Sir Alexander Stone (SAS). Specific disruptions will be shared through local building comms. For further information please contact:

 
SAS  26 August 2024 to 15 November 2024; from 09:00 to 17:00 (daily) 

Firewall: IOT Testing and Migration

During the period of works, all users of wirelessly connected internet devices (UGRERUM part of network) will be down for a 15-minute period during the window of downtime. This will mean these devices will be unavailable during this period. The expectation is for these systems to become available after the 15-minute period has passed.

NB:

  • Hard wired kit will not be affected
  • For those users experiencing difficulties during the window of works, please remain patient and attempt to reconnect after 20 minutes
  • If in the instance, the issue has still not resolved after the 20 minutes, we advise you try again the following day (24 July 2024 from 07:00)
  • If you still continue to experience issues, please contact the IT Helpdesk
 
Online 

Window of works:

23 July 2024; from 20:00 to 00:00

Window of downtime:

23 July 2024; from 20:30 to 20:45

 

Firewall: Azure Testing and Migration

 

During the period of works, access to certain Azure will be down for a 15-minute period during the downtime window.

This will mean Azure access will be unavailable during this period.

The expectation is for Azure to become available after the 15-minute period has passed.

NB:

  • Microsoft 365 will not be affected
  • For those users experiencing difficulties during the window of works, please remain patient and attempt to reconnect after 20 minutes
  • If in the instance, the issue has still not resolved after the 20 minutes, we advise you try again the following day (25 July 2024 from 07:00)
  • If you still continue to experience issues, please contact the IT Helpdesk
 

Online

 

Window of works:

24 July 2024; from 20:00 to 00:00

Window of downtime:

  • 20:30 to 20:45
 

Firewall: External Testing

 

During the period of works, all access to internet bound services will be down for a 2 x 15-minute period during the cutover window.

This will mean access to internet bound services (JANET) will be unavailable during this period.

The expectation is for services to become available after the 15-minute period has passed.

NB:

  • For those users experiencing difficulties during the window of works, please remain patient and attempt to reconnect after 20 minutes
  • If in the instance, the issue has still not resolved after the 20 minutes, we advise you try again the following day (26 July 2024 from 07:00)
  • If you still continue to experience issues, please contact the IT Helpdesk
  • Once testing is complete, the roll back will be completed.
  • The External migration will be carried out separately (26th August 2024) in order to provide additional time to the Network team to familiarise themselves with the new functionality.
 

Online (remotely and on-campuses)

 

Window of works:

25 July 2024; from 22:00 to 02:00

Downtime windows:

  • 22:30 to 22:45
  • 01:30 to 01:45
 

Firewall: External Migration

 

During the period of works, all access to internet bound services will be down for a 15-minute period during the cutover window.

This will mean access to internet bound services (JANET) will be unavailable during this period.

The expectation is for services to become available after the 15-minute period has passed.

NB:

  • For those users experiencing difficulties during the window of works, please remain patient and attempt to reconnect after 20 minutes
  • If in the instance, the issue has still not resolved after the 20 minutes, we advise you try again the following day (27 August 2024 from 07:00)
 

Online (remotely and on-campuses)

 

Window of works:

26 Aug 2024; from 22:00 to 02:00

Downtime windows:

  • 22:30 to 22:45
 

 

NB - Information is subject to change