Support Desk

There is an Agresso Support desk for users to help with any questions or problems they may encounter when using Agresso.

The support desk is manned from 9am till 5pm (Monday-Friday).  The Agresso Support is logged via the University of Glasgow Helpdesk. 

This can be found within MyGlasgow Portal for staff or Students: 

Step 1 - Log into MyGlasgow Portal and then Helpdesk Option -

MyGlasgow Portal

Step 2 - Search FAQ for online help

Faq Search Ivanti

Step 3 - If you cant find an answer raise a Support call/request

Create call 2 -Ivanti