Make an appointment

One-off 50 minute consultations:

What is a consultation?

A consultation is a one-off, 50 minute appointment with one of our counsellors to give you emotional support and guidance (it is not counselling).

We usually offer 4 consultation sessions each day and we release the appointments one day at a time at 0900 in the morning.

If the appointments for that day have all been booked, the system will show that day and all future days as greyed out. This is not a system error.  New appointments will be released at 0900 on the next weekday.


Book a drop in consultation

  • Book your consultation online on the day, from 0900.
  • Appointments are allocated on a first come, first served basis and are subject to our Contract of Engagement.
  • If no appointments are available to book the calendar will be greyed out into the future. 
  • Consultations should not be used to ask for Good Cause - please see the Good Cause FAQs for more details
  • Please tell your counsellor if you have been to the service previously.

Member of staff?

Contact the Employee Assistance Provider (PAM Assist) on: 0800 882 4102.


Consultations in Mandarin

If you are a Chinese student who is worried about your language or cultural barriers we offer 2 consultations per week with a Mandarin speaking counsellor.  These consultations can be booked one week ahead.  

  • Appointments are allocated on a first come, first served basis and are subject to our Contract of Engagement.
  • If no appointments are available to book the calendar will be greyed out into the future. 
  • Consultations should not be used to ask for Good Cause- please see the Good Cause Policy for more details.
  • Please tell your counsellor if you have been to the service previously.

Block of counselling sessions:

What is counselling?

Counselling differs from other sorts of help:

  • It is not advice or a means by which the helper provides solutions
  • It is a process through which one person helps another by purposeful conversation in a supportive and understanding atmosphere
  • It is designed to aid self-exploration and understanding, so that you can become more consciously aware of what is happening in your life, and feel better able to face problems more objectively or with less anxiety and tensions.

The focus of counselling will vary according to each individual's needs.

Only when you and the counsellor explicitly agree to enter into a counselling relationship does the facility become counselling.

Counsellors can help you with a wide range of difficulties:

  • Homesickness, loneliness, anxiety, depression;
  • Problems in relationships:
  • Family problems and troubling past experiences;
  • Bereavements and losses;
  • Life changes such as pregnancy and illness;
  • Sexual and cultural identity;
  • Suicidal feelings;
  • Crises such as assault;
  • Academic difficulties.

Due to being a short term service, we cannot offer the long term support required if you suffer from Habitual Addictions, Eating Disorders, Borderline Personality Disorder or Complex PTSD.

It would be best to consult your own Medical Doctor. See a list of nearby medical practices


Psychology, psychiatry and Mental Health Adviser referrals

Psychology

Psychologists aim to reduce psychological distress and enhance psychological wellbeing. Psychologist’s work with mental and physical problems including specific mental health disorders such as anxiety, depression, PTSD as well as relationship problems and bereavement (British Psychological Society).

We can usually offer up to 10 individual sessions of psychology, however it is available by referral only.

Psychiatry

Psychiatrists are medically qualified doctors who have chosen to specialise in psychiatry. They can prescribe medication as well as recommend other forms of treatment. Psychiatrists may diagnose and treat a number of mental health conditions and provide psychological support for people with long-term, painful or terminal physical health problems.

We have a Consultant Psychiatrist who students can be referred to for diagnosis or recommendations for treatment. They do not offer treatment through our service.

You can't refer yourself but you can be referred by one of our counsellors or mental health advisors. You can discuss with them whether a referral is appropriate.

Mental Health Advisers

If you have a longstanding diagnosed mental health issue, please speak to your Disability Adviser about whether this is an option for you. The Disability Service will be able to advise you further.

If you are a Chinese student who is worried about your language, or about cultural barriers, and would like to speak to a mandarin speaking counsellor then, email HongmeiRose.Sharp@Glasgow.ac.uk or Book a Mandarin consultation online.


Register for counselling

Interested in registering with our Service? Fill out the form below!

What's next?

Once we have received this we will send you two forms: the full registration form and a screening questionnaire. We will send you those forms to your student email address, so make sure to check it on a regular basis. You will receive future emails from our Service also to your student email address.

GP referrals

If your GP has recommended that you come along to our Service, contact them and ask them to complete the GP Referral Form (pdf). This will allow us to see you as quickly as possible.

 

Registration form

Note: Questions marked * must be completed

Personal detailsPlease provide the following information about yourself:
Personal Data and Confidentiality

The University of Glasgow will be what’s known as the ‘Data Controller’ of your personal data processed in relation to Confidentiality and Management of Records. This privacy notice will explain how The University of Glasgow will process your personal data.

Why we need it

We are collecting your basic personal data such as name, email address, contact details and special categories data (such as disability, ethnicity and other mental/health data) in order to carry out therapeutic treatment interventions. We will only collect data that we need in order to provide and oversee this service to you. This includes for the tracking and reporting of mental health trends in the student population and in order to ensure the efficient use of resources.

We must have a legal basis for processing all personal data.

In this instance the legal basis is: Consent, contract and legal obligation : https://www.gla.ac.uk/media/media_328434_en.pdf

What we do with it and who we share it with

All the personal data you submit is processed by staff at the University of Glasgow in the United Kingdom and held on servers in the UK and Ireland by Corenet IMS.

How long do we keep it for

You can request access to the information we process about you at any time. If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may in some instances request to have it restricted, corrected or, erased. You may also have the right to object to the processing of data and the right to data portability. Where we have relied upon your consent to process your data, you also have the right to withdraw your consent at any time. If you wish to exercise any of these rights, please contact dp@gla.ac.uk.

Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact the University Data Protection Officer who will investigate the matter. Our Data Protection Officer can be contacted at dataprotectionofficer@glasgow.ac.uk If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

Contract of Engagement

What's next?

Once we have received this we will send you two forms: the full registration form and a screening questionnaire. We will send you those forms to your student email address, so make sure to check it on a regular basis. You will receive future emails from our Service also to your student email address.

Waiting time for the first appointment

The waiting time for the first appointment - which is an assessment - depends on the time of year. 

During the summer, when it is relatively quiet, we have been known to offer assessments within the week however in during term time it can be up to as much as three months.  

Prepare for your first meeting

Think about the following questions before your assessment:

  • What are your reasons for approaching the counselling service?
  • Why now?
  • What are you hoping to gain from having counselling?

Waiting time for the block of counselling sessions

The waiting time for your first counselling session after your assessment depends on the time of year but tends to vary between three to four months.