Key messages about public service reform in Scotland

Published: 10 May 2019

How to

What works, and what does not, in reforming Scotland's public services.

At the start of the What Works Scotland four-year programme there was a broad consensus on the emergent Scottish model of public service reform and on the role of the recommendations of the Christie Commission.However, a common criticism is that implementation has been limited and patchy.

This report fromWhat Works Scotland addresses that gap by sharing summaries of what works, and what does not, in reforming Scotland’s public services.

The report is available online and as a downloadable PDF. 

What Works Scotland online report

See more about the context and background

Key findings

The key findings reflect the eight themes which have emerged though our research programme. The findings succinctly summarise the current progress in developing and implementing the concepts within each theme.

See the key findings

Themes

We have grouped the learning points drawn from across cases and between projects into eight themes. These theme pages offer a selection of published findings, with a focus on key research insights, as well as implications for policy and practice:

  1. Participation
  2. Partnership
  3. Governance
  4. Workforce
  5. Leadership
  6. Prevention
  7. Place
  8. Evidence

Download the report from the What Works Scotland website

First published: 10 May 2019

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