Small Animal Hospital

To help ensure the health and safety of our clients, students, and staff, we ask for your cooperation in following the guidelines below for visits to our hospital. 

When visiting The Small Animal Hospital, please follow NHS guidelines for personal health and hygiene: 

• Clean your hands with soap and hot water or use a hand sanitizer prior to coming to the hospital. 
• Wear a mask or face overing before entering the hospital.
• Use a hand sanitizer upon arriving and leaving the hospital (available in reception and within the hospital). 
• Avoid touching your eyes, nose, and mouth. 
• Cover your mouth and nose if you cough or sneeze, using a tissue or your inner elbow (not your hands). 
• When possible maintain a safe social distance (three steps) between yourself and others and abstain from shaking hands. 

For the safety of all our clients and staff, please follow the guidelines below when bringing your pet to the hospital 

For a Scheduled Appointments and Emergencies 

Before leaving home, it is essential that anyone  

• displaying fever, cough, or shortness of breath, or  
• who has had contact with an individual with COVID-19 infection in the last 14 days, or  

• has travelled internationally in the last 14 days to an area with high incidence of COVID-19  

Phone ahead to discuss the situation so that we can develop an appropriate clinical plan. Upon speaking, we may ask you to find someone else to bring your pet in to receive care. Our telephone number is 0141 330 5848. 

On arrival 

Please call reception 0141 330 5848 so that staff may co-ordinate your visit and ensure you are seen as promptly as possible. 

We will ask you not to leave any bedding, carriers, toys or food with your pet should it need to stay in the hospital. The hospital has a range of high-quality foods which means we can satisfy most dietary requirements. 

Visiting 

Visiting has been restricted during the outbreak. We realise that this may cause upset but hope that the rationale for the decision is understandable. If you have any specific concerns, please raise them with one of our team.