Dr Karen Bilsland

  • Lecturer in Organisational Behaviour (Management)

email: Karen.Bilsland@glasgow.ac.uk

Adam Smith Business School, Room 229, 2 Discovery Place, Glasgow, United Kingdom, G11 6EY

Import to contacts

ORCID iDhttps://orcid.org/0000-0002-8044-0596

Biography

Dr Karen Bilsland is a Lecturer in Organisational Behaviour at the Adam Smith Business School and a three-time graduate of the University of Glasgow (PhD, Management; MRes, Sociology and Research Methods; MA Hons, Business and Management and Geography). 

Her research focuses on work organisation, organisational space and materiality, employee engagement and participation, organisational change, as well as the use of visual methods in organisational studies. Her PhD research involved a comparative study of work and spatial practices within a multinational retail firm in both the UK and Sweden.

Prior to re-joining the University in 2022, Karen was a Lecturer in Management at the University of Aberdeen since 2018. Karen has published in journals such as New Technology, Work and Employment, European Management Journal, and Economic and Industrial Democracy. Karen has successfully secured funding for her research, including a full PhD scholarship in 2014, and as Co-investigator on an interdisciplinary KTP project in 2020, co-funded by Innovate UK and the Scottish Funding Council.

Karen is an Academic Member of the Chartered Institute of Personnel and Development (Academic MCIPD), a Fellow of the Chartered Management Institute (FCMI), and a Fellow of the Higher Education Academy/Advance HE (FHEA).

Karen is also CMI Accreditation Partnership Lead for the Business School and a member of the Board for the University's Workspace Futures 2030 Programme.

 

Research interests

Karen is a member of the School's Human Resource Management and Organisational Behaviour research cluster.

Areas of expertise:

  • Work organisation
  • Organisational space and materiality
  • Employee engagement and participation
  • Organisational change
  • Application of visual methods in organisational research

Publications

List by: Type | Date

Jump to: 2024 | 2023 | 2022 | 2020 | 2019 | 2018 | 2017 | 2016
Number of items: 13.

2024

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2024) Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back By MadisonVan Oort, Cambridge, MA: MIT Press, 2023. 245 pp. $30.00. ISBN: 978‐0‐26‐254493‐1. New Technology, Work and Employment, (doi: 10.1111/ntwe.12331)[Book Review] (Early Online Publication)

Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241, McMaster, Robert ORCID logoORCID: https://orcid.org/0000-0001-7114-9871, Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Arpini, Emilia ORCID logoORCID: https://orcid.org/0000-0003-3401-4040 (2024) Building Economic Democracy in Europe: Concepts, Cases and Achieving Progressive Change. Documentation. Foundation for European Progressive Studies (FEPS) and Open Society Foundations (OSF).

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Siebert, Sabina ORCID logoORCID: https://orcid.org/0000-0001-9094-271X (2024) Walking interviews in organizational research. European Management Journal, 42(2), pp. 161-172. (doi: 10.1016/j.emj.2023.04.008)

2023

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596, Blissitt, Edward and Starkey, Andrew (2023) Drilling Deeper: Toward a Relational Perspective on Worker Experiences of Digital Transformational Change Within a Traditional Oil and Gas Services Firm. 39th EGOS Colloquium, Cagliari, Italy, 6-8 July 2023. (Unpublished)

Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241, Bilsland, Karen, McMaster, Robert ORCID logoORCID: https://orcid.org/0000-0001-7114-9871, Cabaço, Susana and White, Michael (2023) The condition of European economic democracy: a comparative analysis of individual and collective employment rights. Economic and Industrial Democracy, 44(1), pp. 109-137. (doi: 10.1177/0143831X211064919)

2022

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Hislop, Donald (2022) From Homeworking to Hybrid Working: A 'New Normal' in Terms of Autonomy and Control? 40th International Labour Process Conference, Padua, Italy, 21-23 Apr 2022. (Unpublished)

2020

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Siebert, Sabina ORCID logoORCID: https://orcid.org/0000-0001-9094-271X (2020) Keeping P(l)ace with Thoughts: The Value of Walking Interviews in Organizational Research. 80th Annual Meeting of the Academy of Management (AOM 2020), Vancouver, British Columbia, Canada, 7-11 Aug 2020. p. 16569. (Unpublished)

2019

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2019) "Let's Walk and Talk Shop": Reflecting on the Value of Walking Interviews in Labour Process Research. In: 37th International Labour Process Conference, Vienna, Austria, 24-26 Apr 2019,

2018

Zyglidopoulos, Stelios C., Jorgensen, Jan, Siebert, Sabina and Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2018) Repairing Legitimacy and Trustworthiness After a Scandal: The Case of SNC-Lavalin. In: 78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, IL, USA, 10-14 Aug 2018, (doi: 10.5465/AMBPP.2018.17433abstract)

Bilsland, Karen and Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241 (2018) Managerial control and the limits to employee participation in retail work spaces: evidence from a UK IKEA store. New Technology, Work and Employment, 33(2), pp. 130-148. (doi: 10.1111/ntwe.12110)

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241 (2018) Organizational Control and Autonomy in Retail Work Spaces: Evidence from a UK IKEA Store. In: 78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, IL, USA, 10-14 Aug 2018, (doi: 10.5465/AMBPP.2018.12455abstract)

2017

Zyglidopoulos, S., Bilsland, K. ORCID logoORCID: https://orcid.org/0000-0002-8044-0596, Siebert, S. ORCID logoORCID: https://orcid.org/0000-0001-9094-271X and Jorgensen, J. (2017) A Resource-Dependency Perspective on how Organizations Engage in Trust Repair: The Case of SNC-Lavalin. In: 33rd EGOS Colloquium, Copenhagen Business School (CBS), Denmark, 6-8 Jul 2017,

2016

Bilsland, K. ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2016) Maximising Space and Creativity on the Shopfloor: Strategic HRM and the Space-Organisation Relationship in a Multinational Firm. In: 30th Annual British Academy of Management Conference (BAM 2016), Newcastle, UK, 6-9 Sep 2016,

This list was generated on Mon Jun 30 22:17:04 2025 BST.
Number of items: 13.

Articles

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Siebert, Sabina ORCID logoORCID: https://orcid.org/0000-0001-9094-271X (2024) Walking interviews in organizational research. European Management Journal, 42(2), pp. 161-172. (doi: 10.1016/j.emj.2023.04.008)

Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241, Bilsland, Karen, McMaster, Robert ORCID logoORCID: https://orcid.org/0000-0001-7114-9871, Cabaço, Susana and White, Michael (2023) The condition of European economic democracy: a comparative analysis of individual and collective employment rights. Economic and Industrial Democracy, 44(1), pp. 109-137. (doi: 10.1177/0143831X211064919)

Bilsland, Karen and Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241 (2018) Managerial control and the limits to employee participation in retail work spaces: evidence from a UK IKEA store. New Technology, Work and Employment, 33(2), pp. 130-148. (doi: 10.1111/ntwe.12110)

Book Reviews

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2024) Worn Out: How Retailers Surveil and Exploit Workers in the Digital Age and How Workers Are Fighting Back By MadisonVan Oort, Cambridge, MA: MIT Press, 2023. 245 pp. $30.00. ISBN: 978‐0‐26‐254493‐1. New Technology, Work and Employment, (doi: 10.1111/ntwe.12331)[Book Review] (Early Online Publication)

Research Reports or Papers

Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241, McMaster, Robert ORCID logoORCID: https://orcid.org/0000-0001-7114-9871, Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Arpini, Emilia ORCID logoORCID: https://orcid.org/0000-0003-3401-4040 (2024) Building Economic Democracy in Europe: Concepts, Cases and Achieving Progressive Change. Documentation. Foundation for European Progressive Studies (FEPS) and Open Society Foundations (OSF).

Conference or Workshop Item

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596, Blissitt, Edward and Starkey, Andrew (2023) Drilling Deeper: Toward a Relational Perspective on Worker Experiences of Digital Transformational Change Within a Traditional Oil and Gas Services Firm. 39th EGOS Colloquium, Cagliari, Italy, 6-8 July 2023. (Unpublished)

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Hislop, Donald (2022) From Homeworking to Hybrid Working: A 'New Normal' in Terms of Autonomy and Control? 40th International Labour Process Conference, Padua, Italy, 21-23 Apr 2022. (Unpublished)

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Siebert, Sabina ORCID logoORCID: https://orcid.org/0000-0001-9094-271X (2020) Keeping P(l)ace with Thoughts: The Value of Walking Interviews in Organizational Research. 80th Annual Meeting of the Academy of Management (AOM 2020), Vancouver, British Columbia, Canada, 7-11 Aug 2020. p. 16569. (Unpublished)

Conference Proceedings

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2019) "Let's Walk and Talk Shop": Reflecting on the Value of Walking Interviews in Labour Process Research. In: 37th International Labour Process Conference, Vienna, Austria, 24-26 Apr 2019,

Zyglidopoulos, Stelios C., Jorgensen, Jan, Siebert, Sabina and Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2018) Repairing Legitimacy and Trustworthiness After a Scandal: The Case of SNC-Lavalin. In: 78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, IL, USA, 10-14 Aug 2018, (doi: 10.5465/AMBPP.2018.17433abstract)

Bilsland, Karen ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 and Cumbers, Andrew ORCID logoORCID: https://orcid.org/0000-0002-9876-5241 (2018) Organizational Control and Autonomy in Retail Work Spaces: Evidence from a UK IKEA Store. In: 78th Annual Meeting of the Academy of Management (AOM 2018), Chicago, IL, USA, 10-14 Aug 2018, (doi: 10.5465/AMBPP.2018.12455abstract)

Zyglidopoulos, S., Bilsland, K. ORCID logoORCID: https://orcid.org/0000-0002-8044-0596, Siebert, S. ORCID logoORCID: https://orcid.org/0000-0001-9094-271X and Jorgensen, J. (2017) A Resource-Dependency Perspective on how Organizations Engage in Trust Repair: The Case of SNC-Lavalin. In: 33rd EGOS Colloquium, Copenhagen Business School (CBS), Denmark, 6-8 Jul 2017,

Bilsland, K. ORCID logoORCID: https://orcid.org/0000-0002-8044-0596 (2016) Maximising Space and Creativity on the Shopfloor: Strategic HRM and the Space-Organisation Relationship in a Multinational Firm. In: 30th Annual British Academy of Management Conference (BAM 2016), Newcastle, UK, 6-9 Sep 2016,

This list was generated on Mon Jun 30 22:17:04 2025 BST.

Grants

  • Innovate UK/Scottish Funding Council, KTP (Knowledge Transfer Partnership), 2020-2022, Co-I (£115,779)
  • Principal's Early Career Mobility Scheme, University of Glasgow, 2017 (£3,780)
  • Adam Smith Business School PhD Scholarship, University of Glasgow, 2014

Teaching

Current teaching:

  • MGT5374 | Contemporary Issues in Work and Employment
  • MGT5054 | Managing Diversity in Organisations
  • MGT5032 | International Human Resource Management

 

Other courses taught in the last 4 years:

  • Research Skills for Managers (MSc IHRMD)
  • Human Resource Management (UG Honours)
  • Managing Change (MSc IHRM and MBA)
  • HR Essentials (MSc IHRM)
  • Managing Human Resources (PGT)
  • Research Practice (PGT)

Additional information