UX = User Experience

A human-first way of building services and products, bringing together user needs and business goals through research, design and testing.

If you work on a website, app, or online service for UofG students or staff, this framework will help you give them the best possible experience. And UX isn't just a digital discipline: many of these methods can also apply to real-world situations, and to service design in general.

And through the process always ensure the new product meets accessibility requirements.

Find out more about UX Basics

the Framework

Steps to use this UX Framework: Discover/Explore > Analyse > Deliver; Further test with Explore tools for iterations.