Policy Home

Student Experience Assurance

Policies and processes for monitoring, evaluating and improving the quality of the student experience, including feedback and enhancement activity.

  • Code of Practice on Student Representation: the framework for student representation across the University, including roles, responsibilities and how feedback informs improvements.
  • Student Representation and My Class Reps - how student representation works in practice, including the role of class representatives and how feedback is collected and used.
  • Student Surveys Policy- how student surveys are used and managed across the University to improve student experience, including which surveys are covered, how to request approval and how they are coordinated.
  • Course Evaluation Policy -  sets out the University’s requirements for gathering course feedback from students via questionnaires. It covers the means of collecting, presenting, and responding to feedback data.