UniFLOW Printing

New printing system

Exclamation mark on a yellow triangle with a black norderThis phase is only for UofG staff and PGR student printing.
Other student printers will be upgraded at a later date.

We’re currently gradually implementing a new print system across campus called uniFLOW. As part of this transition, you may notice changes to the printer display screens. 

During this period, some printers will still show SafeCom, while others will display uniFLOW. This is expected and part of the gradual upgrade process. You can print to both; however, you will need to set up your device to use the uniFLOW printers.

Please do not install the software unless you have been invited to or you have been brought to this page by a QR code.

Manage your printing

Implementation schedule

Support

 

Set up your device:

Standard Staff Desktop (SSD) and MyDevice

UofG managed devices.

1. Install software
  • Navigate to the Software Centre on your Windows device
  • Search for uniFLOW client
  • Select Install
  • Restart your device
  • If the uniFLOW client does not install or is not in the Software Centre, follow the instructions below to download it to your Windows device

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Software Centre uniFLOW is not installing (ARM processors)

On certain devices, the print software option may be missing from the software centre due to the type of device you have.

Follow the steps below to find out if your device contains an ARM processor, as this will determine how you can download the print software.

1. Open Settings: press the Windows key and the letter 'i' on your keyboard.
2. Navigate to System: in the left-hand menu, select System.
3. Select About: scroll down the right-hand menu and select About.

Check Device Specifications: under the Device specifications section, check System type to identify the Processor:

  • If it says "ARM-based processor", you will need to install the uniFLOW Online Virtual Printer App software from the Microsoft Store. Please follow the steps below.
  • If it says "x64-based processor", it uses a traditional 64-bit Intel or AMD chip and you should go to the software centre on your machine to download the uniFLOW software there
1. Install software from the Microsoft Store
  • Go to the Microsoft Store icon on your device and search for uniFLOW Online Virtual Printer App to install it
  • If prompted, add the tenant URL, enter: https://uog.uk.uniflowonline.com
  • Restart your device

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2. Printing documents

To print, in the application you are working with, select Print and then select the Printer option:

  • UofG_SecurePrint

Your print job(s) will be available to collect at any uniFLOW designated printer by swiping your card and entering your 6-digit PIN code. If you do not know your PIN then login to your uniFLOW Online account to retrieve.

MyMac

UofG managed devices.

1. Install software
  • Go to the Self service app on your device and search for uniFLOW SmartClient
  • Select Install, you will need to do this twice
  • If you get a prompt asking to allow uniFLOW SmartClient to find devices on local networks, select Allow
  • Once complete, a window will be displayed to run the uniFLOW Cloud Smart Printer
  • Select the option to remember my identity provider choice, and then select the button to Login with UoG 365 SSO 
  • A browser window will open displaying All done, registration to your account is successful
  • Restart your device
2. Printing documents

To print, in the application you are working with, select Print and then select the Printer option as Secure Printing Input.

Your print job(s) will be available to collect at any uniFLOW designated printer by swiping your card and entering your 6-digit PIN code. If you do not know your PIN then login to your uniFLOW Online account to retrieve.

Personal devices

If you use a personal device that is not managed by UofG:

Windows

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ARM processors 

On certain devices, the Windows print print drivers  may not install due to the type of device you have.

Follow the steps below to find out if your device contains an ARM processor, or if you already know you have an ARM processor proceed to step 1

1. Open Settings: press the Windows key and the letter 'i' on your keyboard.
2. Navigate to System: in the left-hand menu, select System.
3. Select About: scroll down the right-hand menu and select About.

Check Device Specifications: under the Device specifications section, check System type to identify the Processor:

  • If it says "ARM-based processor", you will need to install the uniFLOW Online Virtual Printer App software from the Microsoft Store. Please follow the steps below.
  • If it says "x64-based processor", it uses a traditional 64-bit Intel or AMD chip and you should go to the software centre on your machine to download the uniFLOW software there
1. Install software from the Microsoft Store
  • Go to the Microsoft Store icon on your device and search for uniFLOW Online Virtual Printer App to install it
  • If prompted, add the tenant URL, enter: https://uog.uk.uniflowonline.com
  • Restart your device

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Mac

iPhone and iPad

Android

Your print job(s) will be available to collect at any uniFLOW designated printer by swiping your card and entering your 6-digit PIN code. If you do not know your PIN then login to your uniFLOW Online account to retrieve.